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City of Gastonia

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Director of Public Utilities

Gastonia, NC · On-site

$140K - $180K/yr

Oversee utility infrastructure planning, maintenance, and capital improvement projects * Ensure ... public service.

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How much do public utility jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for public utility in the United States is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in public utility roles, and how can they be addressed?

Professionals in public utility roles often face challenges such as responding to emergencies (like power outages or water main breaks), managing aging infrastructure, and navigating regulatory requirements. These challenges require effective communication skills, adaptability, and the ability to work collaboratively across departments, especially during crisis situations. Staying current with industry best practices and participating in ongoing training can help address these challenges, while strong teamwork and proactive maintenance planning are crucial for minimizing disruptions and ensuring reliable service.

What is the difference between Public Utility vs Electric Line Worker?

AspectPublic UtilityElectric Line Worker
CredentialsHigh school diploma, technical training, safety certificationsHigh school diploma, technical training, safety certifications
Work EnvironmentOffice settings, control centers, field sitesOutdoor, high-voltage environments, utility poles
Employer & IndustryPublic utility companies, energy providersUtility companies, electrical contractors
Job FocusOverseeing utility operations, planning, regulation complianceInstalling, maintaining, repairing electrical lines

Public Utility professionals often focus on managing utility services and regulatory compliance, while Electric Line Workers are hands-on technicians working directly on electrical infrastructure. Both roles require safety certifications and technical skills, but their daily tasks and work environments differ significantly.

What are public utilities?

Public utilities are organizations or companies that provide essential services such as water, electricity, natural gas, and telecommunications to the public. These services are typically regulated by government agencies to ensure reliability, affordability, and safety for all consumers. Public utilities can be publicly or privately owned, but they all operate under strict oversight due to the critical nature of their services. Their primary goal is to meet the needs of the community while maintaining fair and reasonable rates.

What are the key skills and qualifications needed to thrive in a public utility role, and why are they important?

To thrive in a public utility role, you need a solid understanding of utility operations, safety regulations, and often an associate’s or bachelor’s degree in engineering, environmental science, or a related field. Familiarity with specialized software for asset management, SCADA systems, and relevant certifications such as OSHA or water treatment licenses is typically required. Strong problem-solving skills, attention to detail, and effective communication are critical soft skills for working with teams and responding to emergencies. These skills and qualifications ensure the safe, reliable, and efficient delivery of essential services to the public.
More about Public Utility jobs
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Public Utility jobs near you
Infographic showing various Public Utility job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 82% Full Time, 6% Part Time, and 6% Temporary. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,029 per year, or $19.7 per hour.
Director of Public Utilities

Director of Public Utilities

City of Gastonia

Gastonia, NC • On-site

$140K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

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City Of Gastonia rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

445th of 644 rated public administrative organizations

Job description

Gastonia, North Carolina | Full-Time Executive Leadership Position

The City of Gastonia is seeking an experienced and visionary leader to serve as Director of Public Utilities. This executive-level position oversees the City’s water and wastewater utilities and stormwater administration, ensuring safe, reliable, and efficient utility operations that support a growing and thriving community.

The Director of Public Utilities provides strategic leadership for utility operations, infrastructure planning, regulatory compliance, capital improvement initiatives, and organizational performance. This position works closely with executive leadership, elected officials, regulatory agencies, and community stakeholders to guide the long-term success of Gastonia’s public utility systems.

What You’ll Do

  • Lead and direct the operations, personnel, and business activities of the City’s water, wastewater, and stormwater divisions
  • Develop and implement short- and long-range strategic plans, policies, and operational goals
  • Oversee utility infrastructure planning, maintenance, and capital improvement projects
  • Ensure compliance with all applicable local, state, and federal environmental and utility regulations
  • Manage departmental budgets, financial planning, and operational performance metrics
  • Provide leadership and guidance to departmental staff while fostering a culture of accountability, safety, innovation, and customer service
  • Collaborate with City leadership on organizational priorities and strategic initiatives
  • Represent the City in meetings with regulatory agencies, consultants, community organizations, and regional partners

Company Description

The City of Gastonia is a dynamic and growing municipal organization dedicated to providing high-quality public services to more than 100,000 residents. We are committed to innovation, collaboration, and building a strong community through exceptional public service.