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Public Service Assistant information

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How much do public service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for public service assistant in Washington is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.78 per hour, depending on experience, location, and employer.

What is a public service assistant?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

Do public service assistants get paid?

Public service assistants are typically paid employees who receive a salary or hourly wage for their work. Compensation varies depending on the employer, location, and experience, and may include benefits such as health insurance and paid time off.

What are some common challenges public service assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What are the key skills and qualifications needed to thrive as a public service assistant?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

What are the most commonly searched types of Public Service jobs in Washington? The most popular types of Public Service jobs in Washington are:
What cities in Washington are hiring for Public Service Assistant jobs? Cities in Washington with the most Public Service Assistant job openings:
Public Service Assistant jobs near you
Infographic showing various Public Service Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,895 per year, or $19.2 per hour.

Associate, Public Policy and Stakeholder Engagement

Partnership for Public Service

Washington, DC • Hybrid

Full-time

Posted 3 days ago

New

Job description

Associate, Public Policy & Stakeholder Engagement

ORGANIZATION

The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Central to this mission is our work to connect the government with those it serves by protecting it from harm and reimagining the way it works on behalf of the public. Building on our over 20 years of experience, we:

  • Educate and engage the public about the value of government and how eroding its capacity hurts communities nationwide
  • Collaborate with a range of stakeholders to devise and advance bold reforms that seek to make our government more effective, responsive and accountable to the American people
  • Equip and advise government leaders at the federal, state and local levels to develop critical skills for effective public service

Our staff, diverse in experience and perspective, is mission-driven, creative, collaborative, optimistic and inclusive. Our work is strategic, fast-paced and guided by our values:

  • Passion for public service and our work toward more effective government
  • People who promote a culture of learning, leadership, collaboration, inclusion and respect
  • Persistence to drive change, take strategic risks and deliver results
  • Promise to be trustworthy, nonpartisan and fiscally responsible

We hire smart and friendly people who are great at what they do and good to one another in the process.

POSITION OVERVIEW

The Partnership is seeking a dynamic and mission-driven Public Policy & Stakeholder Engagement Associate to help advance the Partnership's work to strengthen government and support the federal workforce. This role will play a key part in executing the Partnership's FedSupport initiative and supporting its Government for a New Era initiative, maintaining relationships with federal alumni, coordinating high-impact events and policy activities, and building meaningful relationships with stakeholders across the federal community. The Associate will help the Policy team respond to the evolving, real-time needs of current and transitioning federal employees while also shaping the future of public policy by coordinating policy dialogues with the Partnership's Federal Community Volunteers and relationships with alumni groups. The Associate may also help with the team's response with timely, newsworthy developments; writing blogs and other content; and interviewing government practitioners. This is an exciting opportunity for a collaborative and proactive early-career professional to contribute to timely, impactful work at the intersection of public policy, stakeholder engagement, and the federal workforce. If you are interested in supporting public servants and making government more effective, this could be a great next step in your career.

ESSENTIAL FUNCTIONS/PRIMARY RESPONSIBILITES

  • Support the design and planning of policy and practitioner dialogues under the direction of policy leads.
  • Assist with managing logistics for focus groups, events, and webinars and provide virtual and/or on-site support during meetings and sessions.
  • Conducting research and writing for blogs and other content, including interviewing practitioners for Q&A blogs.
  • Coordinate among dispersed internal stakeholders and manage projects with contributors from across the organization.
  • Work with internal and external stakeholders to ensure seamless delivery while providing exceptional customer service to participants and partners.
  • Manage logistics, scheduling, participant communications, and event support for quarterly Federal Alumni Network meetings and related engagement activities.
  • Provide administrative support for external communications and/or information and relationship management within our customer relationship database (Salesforce).
  • Manage and maintain organizational databases and collaboration platforms, including Asana, SharePoint, and the Political Appointee Tracker.
  • Serve as a positive, energetic, knowledgeable representative of the Partnership and our programs and policy work when communicating with federal employees and alumni, interacting with external audiences and providing support to partner facilitators during sessions.
  • Assist the Public Policy team – and the Partnership more generally – on all aspects of our work; associates may also work on projects outside of the Policy Team, as needed.

KEY COMPETENCIES

  • Project management skills, including the ability to organize tasks, track deadlines, and follow through on assigned work with minimal oversight.
  • Strong analytical and critical thinking skills, with the ability to gather relevant information, identify patterns, and support sound decision-making.
  • Strong oral and written communication skills, with the ability to convey information clearly and professionally to a variety of audiences.
  • Excellent attention to detail and quality of work.
  • Collaborative team-player able to thrive in a fast-paced, rapidly changing environment.
  • Excellent interpersonal skills and a proven track record collaborating on projects in a team environment.
  • Proficiency using Microsoft Office suite of software, particularly Word, Excel and PowerPoint.
  • Experience with event planning, producing virtual content such as webinars, and Salesforce or other client relationship management system a plus.
  • Demonstrated passion for, and commitment to, public service and an interest in the mission of the Partnership.

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

  • Bachelor's degree required or equivalent professional work or military experience.
  • One to two years of experience, which may include internships.
  • Interest and/or experience working on policy research and analysis, encouraging and supporting public servants, project management, and event planning.
  • Proficiency using Microsoft Office suite of software, particularly Word, Excel and PowerPoint required.

SUPERVISORY RESPONSIBILITY/REPORTING STRUCTURE

This position reports to a manager or senior manager on the Public Policy & Stakeholder Engagement team. This position has no direct supervisory responsibilities for staff but may supervise interns.

WORK ENVIRONMENT

This job operates in a hybrid (remote + office) environment in Washington, DC. The successful candidate must be a permanent resident in the Washington, DC, Maryland or Virginia area. The person in this role is expected to work in the office, on average, three days per week – with Wednesday as the required day in-office. This position requires consistent use of office equipment such as computer, telephone, printer/scanner and MS Office.   

In assessing employee performance at the Partnership, we consider collaboration, results, and demonstration of our values.  

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time exempt position with regular work hours Monday-Friday, 9 a.m. to 6 p.m. ET. Occasional evening or weekend activities may be required. Please note the Partnership allows flexibility in work schedules.

TRAVEL

If travel occurs, it is usually during the business day. Some out of the area and/or overnight travel may be required as well.

SALARY AND BENEFITS

The starting salary range for this position is $52,500 - $54,500. The Partnership offers a compensation package that includes a competitive salary; medical, dental and vision coverage; life insurance; long- and short-term disability insurance; a 401(k) program with a 4 percent employer match; opportunities for training and development; commuter benefits; 15 days of annual leave per year, 10 days of sick leave per year, plus all federal holidays and the day after Thanksgiving off; and use of an on-site exercise facility.

EEO STATEMENT

The Partnership adheres to all federal, state and local employment laws. Partnership for Public Service is an equal opportunity employer and will not discriminate against any applicants for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, age, caste, national origin, citizenship, immigration status, veteran status, disability; or on any other basis prohibited by law.