ZipRecruiter

Log In

1

Public Service Assistant Jobs in Michigan (NOW HIRING)

City of Troy Michigan

Customer Service Assistant

Troy, MI · On-site

$13.73 - $16/hr

Description Customer Service Assistant (Part-time) Recreation Department Starting at $13.73 - $16 ... DUTIES • Assist a diverse public with the City of Troy Recreation Programs. • Process Community ...

Eaton County

Assistant Public Defender

Charlotte, MI

$70K - $92K/yr

Essential Functions Provides indigent defense services by maintaining an active caseload of clients ... Provides support and consultation for other assistant public defenders as needed or directed ...

Muskegon County, MI

Assistant Public Defender

Muskegon, MI · On-site

$77K - $116K/yr

The Assistant Public Defender (APD) is a trial lawyer position that supports the appointed Public ... Increasing to maximum of 24 days with 20 years of eligible County service, see Personnel Rules for ...

Novi Public Library

Facilities Assistant

Novi, MI · On-site

$18.48/hr

Assistant Director of Building Operations Primary Duties & Responsibilities: * Maintain facility ... Dedication to public service and providing excellent customer service. * Strong organizational ...

Novi Public Library

Facilities Assistant

Novi, MI · On-site

$18.48/hr

Assistant Director of Building Operations Primary Duties & Responsibilities: * Maintain facility ... Dedication to public service and providing excellent customer service. * Strong organizational ...

Novi Public Library

Facilities Assistant

Novi, MI

$18.48/hr

Assistant Director of Building Operations Primary Duties & Responsibilities: * Maintain facility ... Dedication to public service and providing excellent customer service. * Strong organizational ...

Van Buren County

Assistant Public Defender

Paw Paw, MI · On-site

$96K - $117K/yr

Provides indigent defense and legal services. Prepares, analyzes, presents, reports and ... This position reports to the Deputy Chief Public Defender. WORK LOCATION AND PHYSICAL DEMANDS: Work ...

next page

Showing results 1-20

All JobsPublic Service JobsPublic Service Assistant JobsPublic Service Assistant Jobs in Michigan

Public Service Assistant information

See Michigan salary details

$6

$14

$21

How much do public service assistant jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for public service assistant in Michigan is $14.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What is a public services assistant?

A public service assistant is a role that involves providing support and information to the public in government offices, libraries, or community centers. The job typically requires strong communication skills, customer service experience, and familiarity with office technology. Responsibilities may include answering inquiries, managing records, and assisting with administrative tasks.

What are Public Service Assistants?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are some examples of public service jobs?

Public service jobs include roles such as police officers, firefighters, teachers, public health workers, social workers, and government administrative staff. These positions often require specific certifications or training and involve serving the community or government agencies in various capacities.

What jobs will no longer exist in 2030?

Public Service Assistants are unlikely to see their roles eliminated by 2030, as they provide essential support in government and community services. However, some administrative and clerical jobs may decline due to automation and digital tools, requiring workers to develop skills in technology and data management. Overall, roles that rely heavily on routine tasks are at higher risk of automation, while those involving interpersonal skills and complex problem-solving will remain in demand.

What are some common challenges Public Service Assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What are the key skills and qualifications needed to thrive as a Public Service Assistant, and why are they important?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are the duties of a service assistant?

A Public Service Assistant typically performs customer service tasks such as assisting visitors, providing information, and handling inquiries. They may also manage administrative duties, maintain records, and support daily operations in public service environments, often requiring good communication skills and familiarity with relevant tools or systems.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

What are the most commonly searched types of Public Service jobs in Michigan? The most popular types of Public Service jobs in Michigan are:
Public Service Assistant jobs near you
Infographic showing various Public Service Assistant job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $30,701 per year, or $14.8 per hour.

Customer Service Assistant

City of Troy Michigan

Troy, MI • On-site

$13.73 - $16/hr

Part-time

PTO

Posted 25 days ago

Job description

Description
Customer Service Assistant (Part-time)
Recreation Department
Starting at $13.73 - $16.00/hour
Based on qualifications
The Recreation Department offers high quality leisure programs and services that promote healthy and active lifestyles. Engaging programs such as dance, martial arts, yoga, day camps, and sports allow individuals and families the opportunity to meet their physical and social needs.
DUTIES
• Assist a diverse public with the City of Troy Recreation Programs.
• Process Community Center pass/membership applications, Recreation program registrations, and park shelter reservations.
• Serve as the first point of contact for customers, balancing front desk interactions and incoming phone calls with professionalism and efficiency.
• Perform general office duties, including but not limited to copying, filing, organizing records, and maintaining office documents.
• Maintain marketing materials and assist in the marketing of Recreation Programs.
• Enforce rules and regulations in order to ensure a safe environment.
• Provide assistance to other full and part-time employees.
• Attend to accidents, maintenance requests and incidents.
• Be knowledgeable about the City of Troy and assist public with referrals to other City departments.
• Perform other duties as assigned.
REQUIREMENTS
• High School graduate or GED equivalent
• Experience working with Windows-based computers.
• Ability to interact courteously and effectively with the public, recreation staff, recreation volunteers, and other City departments.
• Ability to work in a collaborative, dynamic, fast-paced environment, using excellent organizational and time management skills.
• As a condition of employment, the successful candidate must pass a pre-employment physical and drug screen (including marijuana).
PREFERENCES
• Experience in processing sales, registrations.
• CPR and First Aid Certification.
• Knowledge and experience with Recreation activities and programs.
HOURS
Year-round. Range of 9-15 hours per week.
Probable Shifts: Monday-Friday 7:45am-12:30pm or 12:30pm-5:00pm
Flexible availability desired for other days and evenings as required. Opportunities may exist to work additional weekdays as a substitute.
APPLY
Applications are available online at www.troymi.gov/jobopenings
This position adheres to the Earned Sick Time Act and accrues paid time off
AN EQUAL OPPORTUNITY EMPLOYER: The City of Troy is committed to providing equal opportunity employment to all applicants. The City of Troy will consider all qualified applicants for employment regardless of race, religion, color, sex, sexual orientation, gender identity or expression, height, weight, marital status, national origin, age, disability, or veteran status or any other basis protected by federal and law

Apply