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Public Service Assistant Jobs in Florida (NOW HIRING)

Biz Voice Boost

Customer Service Assistant

Orlando, FL · On-site

$47K - $51K/yr

Customer Service Assistant At Biz Voice Boost, we believe that meaningful connections drive ... We are a growing company dedicated to helping brands strengthen their public image through ...

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Public Service Assistant information

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$5

$12

$18

How much do public service assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for public service assistant in Florida is $12.66, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.38 per hour, depending on experience, location, and employer.

What is a public service assistant?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a public service assistant?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are some common challenges public service assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

How to become a public service assistant?

To become a public service assistant, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some positions may require previous experience in customer service or administrative tasks, and familiarity with office software can be beneficial. Certification is not usually required but can enhance job prospects.

What are the most commonly searched types of Public Service jobs in Florida?

The most popular types of Public Service jobs in Florida are:

What cities in Florida are hiring for Public Service Assistant jobs?

Cities in Florida with the most Public Service Assistant job openings:

Public Service Assistant jobs near you
Infographic showing various Public Service Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $26,323 per year, or $12.7 per hour.

Public Service Assistant - 2026

St Johns County Sheriff's Office

Saint Augustine, FL • On-site

$13 - $17.50/hr

Full-time

Re-posted 20 days ago

Job description

Purpose of Position: The Public Service Assistant is a civilian unarmed position with no arrest or criminal enforcement powers who performs his/her duties with latitude for independent judgment. This position is responsible for the performance of office and field activities such as augmenting sworn law enforcement deputies with road and beach patrol, non-criminal law enforcement, special calls for service and operational details not requiring a sworn deputy. Such duties include report writing, conducting routine patrol, traffic control and minor crashes, escort details, noise complaints, and executing special administrative assignments as directed by the Sheriff, Division Directors, and PSA Coordinator.
Qualifications/Education: High School graduate, Type 25 WPM accurately, Valid Fl Driver's License and be eligible to be covered by the employer's insurance carrier, Basic knowledge of Microsoft Word, Basic knowledge of general office equipment, Knowledge of geographic location in the county, County Codes, and Florida Statutes.
Working Conditions: This position is subject to routine call outs, requires working on weekends, evenings, and holidays, hours are subject to vary and extended hours may be necessary. Works mostly in the field with close personal contact with the public and where exposure to outdoor elements, noisy environment (especially when directing traffic and responding to crash scenes), threat of bodily harm, and/or hazardous conditions and pathogens is foreseeable.
Abilities: This position frequently performs such tasks as grasping, bending, reaching above his/her head and/or away from his/her body, lifting and/or carrying items up to 10 lbs., pushing, pulling, squatting, kneeling, and climbing, and occasionally lifting and/or carrying items up to 40 lbs. This position may also be restricted to standing when directing traffic and has to exhibit heightened awareness to surroundings and observance of established safety precautions in avoidance of injury or accidents. Communicates effectively with Agency personnel, various governmental agencies, and the public, on the phone, in person, and in writing while maintaining confidentiality. Effective communication skills: reading, writing and speaking English; listening and hearing. The position requires the ability to operate a telephone, copier, computer (including keyboarding and mouse), and via a radio to enter, retrieve, and duplicate information and is capable of administering basic CPR.
Essential Functions: Attached is a list of tasks, policies and proficiencies for this position, all of which are considered essential, as well as any statements contained within this page. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public. This job description in no way states or implies the attached duties are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

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