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Public Facing Jobs in Virginia (NOW HIRING)

Ensure all public-facing information, such as senior leader bios and organizational charts, is accurate and up-to-date. * Outreach & Event Support: Provide public affairs support for external ...

Ensure accuracy of public-facing content (senior leader bios, org charts). * Outreach & Events * Support conferences, academic outreach, community relations, and the distinguished speaker program.

Customer Service Representative

Richmond, VA · On-site

$16.15 - $18.70/hr

The role requires strong communication, sound judgment, and a commitment to delivering respectful, accurate assistance in a public-facing environment. Responsibilities: * Respond to questions from ...

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Public Facing information

What is a public facing job?

Public facing jobs are roles where employees interact directly with customers, clients, or the general public as part of their daily responsibilities. These positions can be found in a variety of industries, such as retail, hospitality, healthcare, and government. Examples include customer service representatives, receptionists, sales associates, and support staff. Strong communication and interpersonal skills are important in public facing roles, as employees represent their organization and help create a positive experience for the public.

What are the key skills and qualifications needed to thrive in a public facing role?

To excel in a public-facing role, you need strong communication skills, customer service experience, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, customer relationship management (CRM) software, or appointment scheduling tools is commonly required. Exceptional interpersonal skills, patience, and problem-solving abilities help individuals stand out when interacting with the public. These competencies are vital for building positive relationships, resolving issues efficiently, and representing the organization effectively.

What are some common challenges faced in public facing roles and how can candidates prepare for them?

Public-facing roles often involve interacting directly with customers or clients, which can present challenges such as managing difficult conversations, handling high-pressure situations, and maintaining professionalism during busy periods. Candidates can prepare by developing strong communication and conflict resolution skills, as well as practicing active listening and empathy. Being adaptable and having a positive attitude are also key to effectively addressing diverse customer needs and ensuring a positive experience for all parties involved.

What are popular job titles related to Public Facing jobs in Virginia?

For Public Facing jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Public Facing jobs in Virginia look for?

The top searched job categories for Public Facing jobs in Virginia are:

Infographic showing various Public Facing job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Public Affairs Officer Mid

Tulk LLC

Fort Belvoir, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago


Job description

Public Affairs Officer Mid

TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our cleared teams help mission organizations operate, communicate, analyze, plan, and execute in dynamic environments.

TULK offers a tailored benefits package that may include medical, dental, and vision insurance, short- and long-term disability, flexible work schedules where permitted by the customer, performance and referral bonuses, technology support, tuition reimbursement, 401(k), and professional development support.

About the Work

The Public Affairs Officer - Mid, is a public affairs professional responsible for producing internal and external news and information products about the agency and its mission. This mid-level role executes key tasks across multiple functional areas, including news and media relations, digital media, community outreach, strategic communications, and internal and external engagements.. The incumbent will work to ensure the agency's messaging is consistently and effectively delivered to the public, media, and key stakeholders, while also beginning to take on project coordination and strategic support duties.

Your Duties

  • Content Development & Execution: Develop, execute, and publish a high volume of public affairs deliverables written in AP Style with minimal errors. Products include articles, newsletters, social media content, podcast productions, website content, daily news clips, communication plans, video concepts, and video scripts.
  • Media Relations & Strategy: Manage media activities, including developing talking points, preparing staff for media engagements, writing news releases, and proactively pitching stories. Track and report on media metrics and performance.
  • Digital Media Management: Create tailored content for various social media platforms (e.g., Instagram, Facebook, LinkedIn, YouTube, X/Twitter, etc.). Conduct trend research, develop content schedules, and provide detailed analytics on social media and website performance (NGA.mil). Provide photojournalist products for both social media and public facing websites as well.
  • Strategic Communications: Lead communications planning and product development for key agency initiatives, including strategic objectives and workforce development. Ensure all public-facing information, such as senior leader bios and organizational charts, is accurate and up-to-date.
  • Outreach & Event Support: Provide public affairs support for external conferences, academic outreach, and other community relations events. Support the agency's distinguished speaker program and manage public inquiries received via phone or email. This includes developing informal materials for a variety of audiences to include informational materials for industry, academia, leadership, and DoD/IC customers and stakeholders to include measurement, follow-up, and analysis. This includes preparing event specific NGA presentations, briefing books, slick sheets, brochures, handouts, and agendas. Plan, coordinate, and execute high-level external events/campaigns. Provide support to visit dry runs, read ahead materials, prep packages, placemats, presentations, and briefing material. All planning must be completed three (3) business days prior to the event. Provide both formal and informal briefings to visiting groups and individuals which convey useful information, to include NGA museum tours. Respond to requests for advice and assistance in all matters or activities relative to proper community outreach procedures. Ensure responses are coordinated, while maintaining confidentiality appropriate to the issue. Track and manage external speaking engagements for NGA personnel (EXCOM and non-EXCOM). This includes:
  • Maintaining internal databases.
  • Coordinating necessary intake forms.
  • Coordinating with the Office of General Council (Ethics) and appropriate component-level communication team(s).
  • Responding to invitations within 24 hours.
  • Conduct thorough planning and research to ascertain all relevant information and assure all arrangements and details are tailored to fit the needs of each event.
  • Coordinate with appropriate individuals to facilitate arrangements for site and facility selection for internal events.
  • Serve as an escort for the duration of the scheduled events.
  • Coordinate accommodations/meeting space, audio-visual, administrative room, VIP Rooms, billeting, and group movements for conference events.
  • Provide on-site logistical support for each event including site preparation.
  • Engagement: Support high-level military and civilian, foreign, and domestic visits/functions, ceremonies and special events hosted by NGA leadership. Prepare visit specific NGA presentations, briefing books, slick sheets, and agendas. Manage visit dry runs, read ahead materials, prep packages, placemats, presentations, and briefing material. Planning must be completed three (3) business days prior to the event. Track and manage both internal and external engagements for NGA Senior Leadership to include schedules, agendas, and planning materials. Provide both formal and informal briefings to visiting groups and individuals which convey useful information, to include NGA museum tours. Provide support to the Geospatial Intelligence Hall of Fame Award Program to include:
  • Publicize the call for nominations on internal/external platforms.
  • Process and consolidate nomination packages.
  • Submit a slate of candidates for membership to the Hall of Fame Selection Board.
  • Review the list of potential inductees and coordinate IG review.
  • Serve as Secretary to the Hall of Fame Selection Board.
  • Plan, publicize and oversee the annual awards program
  • Internal Collaboration & Oversight: Provide copy editing and quality assurance for public affairs products. Support the monthly government agency communicators meeting and assist with tracking and maintaining media and public affairs logs.

Required Skills and Experience

  • U.S. citizenship is required.
  • An active TS/SCI security clearance is required. Some positions may require additional accesses, SCI eligibility, or successful completion of a Counterintelligence-scope polygraph process as directed by the customer.
  • Education: A minimum of a Bachelor's degree from an accredited institution in Communications, Public Relations, Journalism, , Completion of formal DoW public affairs training (Defense Information School coursework) preferred.
  • Experience: A minimum of 5 years of hands-on experience in a public affairs, public relations, or journalism, role. In lieu of a bachelor's degree, the candidate must have 8+ years of direct public affairs or journalism experience.
  • Media Engagement: Demonstrated experience drafting press materials (releases, media advisories) and responding to routine inquiries.
  • Content Creation: Proven ability to write and produce content for a variety of platforms, such as websites, social media, and internal communications.
  • Event Support: Experience coordinating or supporting the logistics for public events, meetings, or conferences.
  • Interpersonal Skills: The ability to build effective working relationships with internal colleagues and community partners.
  • Ability to work independently on assigned tasks while also functioning as a collaborative and reliable team member.
  • Social Media Management: Proficiency in managing professional social media accounts and using them to engage audiences and disseminate information.
  • Written and Verbal Communication: Strong writing, editing, and presentation skills, with the ability to translate complex information into clear, accessible language.
  • Project Coordination: Experience managing smaller projects from start to finish, including coordinating with multiple stakeholders to meet deadlines.
  • Adaptability: The ability to handle multiple tasks simultaneously and respond effectively to shifting priorities and time-sensitive requests.

What We Value

  • Sound judgment, professionalism, and discretion in support of national security missions.
  • Strong communication, organization, and follow-through.
  • Ability to work independently and collaboratively with government, contractor, and mission partners.
  • A practical, mission-focused approach to solving problems and improving outcomes.