Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through ...
Engineering Services Professional II
$69K - $92K/yr
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken ...
Engineering Services Professional II
$69K - $92K/yr
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken ...
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich ...
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich ...
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things ...
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things ...
Transportation Recruiting Manager
$75K - $95K/yr
Transportation Recruiting Manager Job Summary The Transportation Recruiting Manager is responsible for leading high-volume hiring efforts with a strong emphasis on commercial truck driver recruitment ...
Quick apply
Transportation Recruiting Manager
$75K - $95K/yr
Transportation Recruiting Manager Job Summary The Transportation Recruiting Manager is responsible for leading high-volume hiring efforts with a strong emphasis on commercial truck driver recruitment ...
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things ...
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things ...
Responsibilities Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is ...
Responsibilities Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is ...
Position Overview Lifespan Psychiatric Services is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our dynamic team as a full-time mental health therapist. This ...
Posted today
Position Overview Lifespan Psychiatric Services is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our dynamic team as a full-time mental health therapist. This ...
Posted today
Pulmonology, East Tennessee State University - Quillen College of Medicine is seeking a Pediatric Pu
$293K - $390K/yr
ETSU Quillen College of Medicine is seeking a pediatric pulmonologist to join an established division dedicated to providing comprehensive family centered care and educating future healthcare ...
Pulmonology, East Tennessee State University - Quillen College of Medicine is seeking a Pediatric Pu
$293K - $390K/yr
ETSU Quillen College of Medicine is seeking a pediatric pulmonologist to join an established division dedicated to providing comprehensive family centered care and educating future healthcare ...
Manufacturing Engineering Supervisor-CAD
Lebanon, TN · On-site
$85 - $110/hr
Select how often (in days) to receive an alert: Manufacturing Engineering Supervisor-CAD Date: Aug 3, 2026 Location(s): Lebanon, TN, US, 37090 Business Unit: LOCHINVAR Workplace Setting: Hybrid ...
Manufacturing Engineering Supervisor-CAD
Lebanon, TN · On-site
$85 - $110/hr
Select how often (in days) to receive an alert: Manufacturing Engineering Supervisor-CAD Date: Aug 3, 2026 Location(s): Lebanon, TN, US, 37090 Business Unit: LOCHINVAR Workplace Setting: Hybrid ...
Customer Service Field Technician I
Clarksville, TN · On-site
$46K/yr
Salary : $46,577.00 Annually Location : GAS and WATER 2215 Madison Street Clarksville Job Type: Fulltime Job Number: 10358G Department: Gas & Water Division: Customer Service Opening Date: 08/07/2026 ...
Customer Service Field Technician I
Clarksville, TN · On-site
$46K/yr
Salary : $46,577.00 Annually Location : GAS and WATER 2215 Madison Street Clarksville Job Type: Fulltime Job Number: 10358G Department: Gas & Water Division: Customer Service Opening Date: 08/07/2026 ...
Baker and Packager Associate
Hartsville, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Hartsville, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Westmoreland, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Westmoreland, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Mount Juliet, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Mount Juliet, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Lafayette, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Lafayette, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Oak Hill, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Oak Hill, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Mount Juliet, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Mount Juliet, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Requisition Number: 230721 Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE's World's Most Admired Companies ...
Requisition Number: 230721 Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE's World's Most Admired Companies ...
Baker and Packager Associate
Belle Meade, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Baker and Packager Associate
Belle Meade, TN · On-site
$18 - $26/hr
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes ...
Pu information
See Tennessee salary details
$13.31 is the 25th percentile. Wages below this are outliers.
$10.68 - $14.07
32% of jobs
$14.07 - $17.47
0% of jobs
The median wage is $19.17 / hr.
$17.47 - $20.87
35% of jobs
$23.24 is the 75th percentile. Wages above this are outliers.
$20.87 - $24.26
10% of jobs
$24.26 - $27.66
0% of jobs
$27.66 - $31.06
0% of jobs
$31.06 - $34.45
13% of jobs
$34.45 - $37.85
3% of jobs
$37.85 - $41.25
0% of jobs
$41.25 - $44.64
0% of jobs
$44.64 - $48.04
6% of jobs
$10
$23
$48
How much do pu jobs pay per hour?
What is a publicist?
What are the key skills and qualifications needed to thrive as a publicist?
What are common challenges faced by public relations (PR) professionals when managing multiple clients or campaigns simultaneously?
What is the difference between Pu vs Electrician?
| Aspect | Pu | Electrician |
|---|---|---|
| Required Credentials | Typically requires a specialized certification or license specific to Pu operations | Requires a state license or certification in electrical work |
| Work Environment | Works in industrial, manufacturing, or utility settings involving power systems | Works in residential, commercial, or industrial electrical systems |
| Industry Usage | Commonly employed in power plants, utilities, and large-scale energy projects | Used across construction, maintenance, and electrical service industries |
While Pu specialists focus on power systems and utility operations, electricians handle electrical wiring and systems in various buildings. Both roles require technical knowledge but differ in their specific work environments and certifications.
What are popular job titles related to Pu jobs in Tennessee?
For Pu jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Pu jobs in Tennessee look for?
The top searched job categories for Pu jobs in Tennessee are:

Full-time
Re-posted 25 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
44th of 150 rated financial services
Job description
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicab...
About Deloitte
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Orlando, FL, US