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Psychologist Intake Jobs in Carol Stream, IL (NOW HIRING)

Intake Access Coordinator

Chicago, IL ยท On-site

$23 - $25/hr

... Psychologists, and Therapists. Our mission is to guide the whole person toward clarity and mental ... We are seeking an Intake Access Coordinator to serve as the first point of contact for prospective ...

Intake Specialist

Northbrook, IL ยท Remote

$18 - $24/hr

As an Intake Specialist, you will be a key point of contact for our patients and play a vital role ... Hold a Bachelor's degree in Psychology or related field * Bilingual (Spanish) Strongly preferred

Master Intake Specialist provides telephone triage, clinical assessment services, and referral ... Qualifications Master's Degree in psychology, social work, or related field REQUIRED . Requires at ...

Intake Specialist

Northbrook, IL ยท On-site

$19 - $23/hr

About This Role As an Intake Specialist, you will be a key point of contact for our patients and ... Hold a Bachelor's degree in Psychology or related field * Bilingual (Spanish) Strongly preferred

School Psychologist

Skokie, IL ยท On-site

$48 - $59/hr

Support early intervention initiatives by conducting intake assessments and developing appropriate support strategies for students at risk. * Maintain detailed medical documentation, psychological ...

Support early intervention initiatives by conducting intake assessments and developing appropriate support strategies for students at risk. * Maintain detailed medical documentation, psychological ...

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Psychologist Intake information

See Carol Stream, IL salary details

$50.7K

$95.5K

$161.9K

How much do psychologist intake jobs pay per year?

As of Sep 5, 2026, the average yearly pay for psychologist intake in Carol Stream, IL is $95,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $120,500.00 per year, depending on experience, location, and employer.

What does a psychologist intake do?

A Psychologist Intake professional is responsible for conducting initial assessments of new clients seeking psychological services. They gather important information about a client's mental health history, current concerns, and relevant background to help determine the most appropriate treatment plan. During the intake process, they may use interviews, questionnaires, and standardized assessment tools. Their work ensures clients are matched with proper resources or therapists, setting the stage for effective treatment.

What are the key skills and qualifications needed to thrive as a psychologist intake, and why are they important?

To thrive as a Psychologist Intake, you need a solid background in psychology, assessment techniques, and clinical interviewing, typically supported by a relevant degree and licensure. Familiarity with intake assessment tools, electronic health records (EHR), and standardized diagnostic systems like the DSM-5 is common in this role. Exceptional interpersonal skills, active listening, and the ability to establish rapport quickly are standout soft skills. These competencies are essential for accurate initial assessments, effective treatment planning, and building trust with new clients.

What are the main challenges faced by psychologists during the intake process, and how can they be managed effectively?

One of the main challenges psychologists face during the intake process is building rapport with clients while gathering comprehensive and sensitive information in a limited timeframe. Balancing empathy with the need for thorough assessment can be difficult, especially when clients are anxious or reluctant to share. Effective communication skills, structured interview techniques, and a non-judgmental approach help address these challenges. Psychologists often work closely with administrative staff and other clinicians to ensure all necessary documentation is completed and initial treatment plans are coordinated smoothly.

What is the difference between Psychologist Intake vs Psychologist?

AspectPsychologist IntakePsychologist
CredentialsDoctoral degree (Ph.D. or Psy.D.), licensure, supervised experienceDoctoral degree (Ph.D. or Psy.D.), licensure, supervised experience
Work EnvironmentInitial client assessments, scheduling, documentationTherapy sessions, assessments, research, supervision
Employer & IndustryClinics, hospitals, private practices, mental health facilitiesClinics, hospitals, private practices, research institutions
Common Search/ComparisonFocuses on client intake and assessment processProvides ongoing therapy and psychological services

Psychologist Intake specialists primarily handle initial client assessments, intake procedures, and documentation. Psychologists, on the other hand, provide ongoing therapy, assessments, and psychological interventions. While both roles require similar credentials, their responsibilities differ significantly, with intake focusing on the onboarding process and psychologists delivering therapeutic services.

What job categories do people searching Psychologist Intake jobs in Carol Stream, IL look for?

The top searched job categories for Psychologist Intake jobs in Carol Stream, IL are:

What cities near Carol Stream, IL are hiring for Psychologist Intake jobs?

Cities near Carol Stream, IL with the most Psychologist Intake job openings:

Intake Access Coordinator

Clarity Clinic

Chicago, IL โ€ข On-site

$23 - $25/hr

Full-time

Re-posted 15 days ago


Job description

About Clarity Clinic
Clarity Clinic is an interdisciplinary private practice bringing together Psychiatrists, Advanced Practice Providers, Psychologists, and Therapists. Our mission is to guide the whole person toward clarity and mental wellness through exceptional, holistic care. We offer a broad range of specialties and treatment approaches - including medication management, psychological assessment, and psychotherapy - to support people wherever they are in life. Through this multidisciplinary model, we're redefining what accessible, comprehensive mental health care looks like.
We are seeking an Intake Access Coordinator to serve as the first point of contact for prospective clients, families, and referring providers across designated Clarity Clinic service lines. In this non-clinical role, you will serve as the first point of contact for prospective patients, managing all pre-assessment intake activities, including gathering clinical and demographic information, providing preliminary financial and insurance information, coordinating assessment scheduling, and ensuring a warm, timely, and seamless transition to the clinical assessment process. The Intake Access Coordinator operates under the supervision of the Director of Intake and follows established protocols and escalation pathways at all times, never providing clinical recommendations.
Pay Range (USD): $23.00 - $25.00 hourly
Duties/Responsibilities:
Pre-Assessment Functions - All Service Lines
  • Answer and triage incoming calls, emails, and web inquiries with professionalism, compassion, and urgency.
  • Gather required pre-assessment information from prospective clients and referral sources.
  • Provide patients with a general cost estimate prior to scheduling the intake assessment.
  • Schedule intake assessments with the Intake Coordinator and confirm logistics with patients.
  • Conduct pre-assessment follow-up calls, including callbacks, appointment confirmations, and referral status updates.
  • Complete pre-assessment documentation accurately and same-day in EHR, including demographics, referral source, insurance information, and any clinical flags noted during initial contact.

Service Line Scheduling & Outreach
  • Manage therapy matching outreach per the CC-CTS_IOS protocol, including IRL review blocks, first and second-attempt outreach, and scheduling for patients selecting the "H" option.
  • Handle neuropsych testing outreach and scheduling in coordination with the neuropsych testing team.
  • Manage TMS scheduling and coordination following Intake Coordinator clinical clearance.
  • Manage Esketamine scheduling and coordination following Intake Coordinator clinical clearance.
  • Coordinate program orientation scheduling and admission logistics for admitted patients per Intake Coordinator direction.

Escalation & Compliance
  • Apply defined escalation protocols immediately for any safety concern, clinical urgency, insurance question beyond Rep scope, or level-of-care question. Never provide clinical recommendations.
  • Escalate any indication of self-harm, suicidal ideation, or immediate safety risk to clinical staff without delay, consistent with Clarity Clinic's crisis escalation protocol.
  • Document every escalation in EHR same-day: what was said, who was notified, and the outcome.
  • Adhere to HIPAA, the Illinois Mental Health and Developmental Disabilities Confidentiality Act (MHDDCA), and all applicable Clarity Clinic privacy and confidentiality policies.
  • Maintain documentation practices that support audit readiness for Joint Commission Behavioral Health Care and Human Services (BHCS) review.
  • Participate in intake team meetings, trainings, and quality improvement activities.
  • Perform other duties as assigned by the Director, Intake.

Qualifications and Minimum Requirements:
  • High School Diploma required; Associate's or Bachelor's degree from an accredited institution preferred.
  • Minimum 1 year of customer service, healthcare scheduling, or behavioral health administrative experience.
  • Knowledge of behavioral health services and terminology preferred.
  • Proficiency in Microsoft Office Suite and multi-line phone systems.
  • Exceptional customer service and communication skills; ability to engage with clients in emotional distress with patience and professionalism.
  • Strong organizational skills and attention to detail; ability to manage high call volume without sacrificing quality.
  • Familiarity with EHR platforms, AdvancedMD preferred, or ability to learn quickly.
  • Ability to maintain strict confidentiality and exercise sound judgment.
  • Availability to work a schedule that may include some evenings and/or weekends as needed.

Role Competencies:
  • Escalation Judgment & Safety Awareness - Recognizes safety concerns, clinical urgency, and level-of-care questions immediately and routes them through the defined escalation pathway without delay, never offering a clinical opinion outside the scope of the role.
  • Compliance & Documentation Accuracy - Completes same-day EHR documentation for every pre-assessment contact and escalation, supporting HIPAA, Illinois MHDDCA, and Joint Commission audit readiness.
  • Multi-Service Line Coordination - Manages simultaneous outreach and scheduling workflows across Therapy Matching, Neuropsych Testing, TMS, and Esketamine without dropping handoffs to Intake Coordinators.
  • Compassionate, Client-Centered Communication - Engages prospective patients and families in distress with warmth and professionalism, holding tone and pace steady across high call volume.
  • Protocol Adherence & Follow-Through - Executes defined outreach sequences, such as CC-CTS_IOS first and second-attempt outreach, completely and on schedule, without deviation.
  • Accurate Financial Communication - Delivers cost estimates clearly and consistently, setting expectations before scheduling without overstepping into insurance determinations reserved for clinical or billing staff.
  • Reliability in High-Volume Environments - Maintains consistent quality and pace across high call and message volume, including evening and weekend coverage as scheduled.
  • Cross-Team Handoff Quality - Provides Intake Coordinators with complete, accurate pre-assessment information, enabling a warm and seamless transition for prospective patients.

Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate effectively with others, frequently required to sit and use a keyboard, and must occasionally lift and/or move up to 25 pounds.
Other Duties:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform related duties as assigned by their supervisor.
We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds.
Clarity Clinic is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.