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Yancey Bros. Co.

EPG Key Accounts PSSR

Austell, GA

The Key Accounts PSSR is responsible for focusing on all business opportunities of a select group of 'key account' customers, cultivating strong customer relationships, assisting in generator system ...

Yancey Bros.co

EPG Key Accounts PSSR

Austell, GA

The Key Accounts PSSR is responsible for focusing on all business opportunities of a select group of 'key account' customers, cultivating strong customer relationships, assisting in generator system ...

Yancey Bros Co

EPG Key Accounts PSSR

Austell, GA · On-site

The Key Accounts PSSR is responsible for focusing on all business opportunities of a select group of 'key account' customers, cultivating strong customer relationships, assisting in generator system ...

Dobbs Equipment

Product Support Sales Rep (PSSR)

Lutz, FL · On-site

$17.75 - $19.50/hr

Dobbs Equipment is seeking an experienced Product Support Sales Rep (PSSR). This individual must be a visible, active, and recognized customer support leader throughout your area of responsibility ...

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How much do pssr jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for pssr in the United States is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $27.40 per hour, depending on experience, location, and employer.

What is a PSSR?

A Product Support Sales Representative (PSSR) is responsible for promoting and selling aftermarket parts, service agreements, and support solutions to customers. They typically work in industries like heavy equipment, construction, and agriculture, ensuring clients receive the necessary maintenance and replacement parts to keep equipment operational. PSSRs build relationships with customers, assess their equipment needs, and provide solutions that enhance productivity and reduce downtime. This role requires technical knowledge, strong sales skills, and customer service expertise.

What are the primary responsibilities of a Product Support Sales Representative (PSSR) in a typical workweek?

As a PSSR, your main responsibilities include visiting client sites to assess equipment needs, recommending appropriate parts and service solutions, and following up on quotes and orders to ensure customer satisfaction. You will regularly collaborate with service technicians, parts teams, and account managers to deliver comprehensive support and resolve customer issues efficiently. The role involves balancing proactive sales outreach with responsive problem-solving, making each week varied and dynamic. Most PSSRs work autonomously but are supported by a wider team to help meet client expectations and achieve sales targets.

What are the key skills and qualifications needed to thrive in the PSSR position, and why are they important?

To thrive as a PSSR (Product Support Sales Representative), you need a strong background in sales, customer service, and technical understanding of equipment or machinery, often supported by a relevant degree or industry experience. Familiarity with CRM systems, sales tracking software, and knowledge of OEM parts and service solutions are typically required. Excellent relationship-building, negotiation, and problem-solving skills set top performers apart in this role. These skills are vital because PSSRs must understand client needs, provide tailored support, and maintain long-term customer relationships for business growth.

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Pssr jobs near you
Infographic showing various Pssr job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,236 per year, or $20.3 per hour.

Product Support Sales Representative (PSSR)

GES

Williston, ND • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

EARNING POTENTIAL: $90K - $100K+ (Base Salary + Commission)
Unlimited Commission Potential
Company Vehicle Provided
OVERVIEW:
The Product Support Sales Representative (PSSR) will be responsible for improving the business success of our customers through face-to-face contact and knowledge of their operation and needs. The primary objective of the PSSR is to build relationships and establish a true partnership that will make our customers more successful by anticipating and/or recognizing their needs and supplying parts, small equipment and setting up service for their equipment. The territory for this position is
Northwestern North Dakota.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for the coverage, retention, development, and customer satisfaction within your assigned territory
  • Responsible for selling parts, service, and small whole goods within your assigned territory
  • Utilize CRM program to prepare equipment quotes and organize time
  • Work with the PSSR Manager to develop territory and promote General Equipment and Supplies Inc
  • Work with parts department, service department and territory salesman to keep customers up and running efficiently
  • Identify new customers within assigned territory to promote GES growth
  • Perform the necessary functions required for machine or equipment service and/or parts quotes i.e. undercarriage evaluations, G.E.T evaluations, fit ups, record keeping, and recommendations
  • Attend educational and training programs covering company policies, department objectives, products services and programs, professional salesmanship and personal growth
  • Responsible for keeping accurate expense records and tracking them online weekly
  • Ability to balance the business needs and goals of the company while looking out for the best interests of our customers

JOB REQUIREMENTS:
  • Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
  • A background in construction, aggregate and/or heavy construction equipment is recommended but not required
  • Minimum of 2 years' experience in sales, service, or parts in heavy construction or product support
  • Requires a valid driver's license and the ability to maintain an insurable driving record
  • A high computer comfort level and with knowledge in Microsoft Word, Excel, & Outlook. Will be trained on business software and CRM software
  • Must have a positive mental attitude
  • Must have excellent customer service skills, both internal and external customers
  • Be personable, highly motivated, reliable, ethical, and able to adapt to all forces around them, customers, suppliers, coworkers, and manufacturers
  • Attain short- and long-term objectives through good time management and planning
  • Strong interpersonal skills and oral/written communication skills
  • Organizational skills with ability to effectively manage multiple projects
  • Must be willing to attend training to develop an expertise in all areas of GES products offered

COMPANY BENEFITS: (*certain benefits are adjusted based on position)
  • Health
    • FSA
    • HSA w/ Employer Contributions
  • Dental
  • Vision
  • Life / AD&D / Critical Illness
  • 401k + Company Match
  • PTO Accrual
  • Paid Holidays
  • Prescription Safety Glass Reimbursement
  • Safety Boot and Cold Weather Gear Reimbursement
  • Employee Assistance Program
  • Uniform/Clothing Allowance
  • Annual Tool Allowance
  • Employee Events
  • Fuel Your Passion Reimbursement
  • Additional Job-Related Education and Trainings
  • Short/Long Term Disability - Employer Paid

NATURE AND SCOPE OF JOB:
  • Requires sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching.
  • Requires ability to push, lift, pull, and/or carry 10 lbs. or more.
  • The PSSR must live within the boundaries of the branch territory and daily travel is a requirement.

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.
Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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