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Pss Jobs in Washington (NOW HIRING)

Inova

PSS Patient Liaison

Falls Church, VA · On-site

$17.72 - $28.30/hr

Inova Center for Personalized Health - Fairfax is looking for a dedicated PSS Patient Liaison to join our Team. This role will be Full-Time, Day Shift, Monday - Friday 8:00am - 4:30 p.m. Inova is ...

Inova Primary Care

PSS Patient Liaison

Falls Church, VA · On-site

Inova Center for Personalized Health - Fairfax is looking for a dedicated PSS Patient Liaison to join our Team. This role will be Full-Time, Day Shift, Monday - Friday Variable Inova is consistently ...

Inova

PSS Patient Liaison

Falls Church, VA · On-site

Inova Center for Personalized Health - Fairfax is looking for a dedicated PSS Patient Liaison to join our Team. This role will be Full-Time, Day Shift, Monday - Friday 8:00am - 4:30 p.m. Inova is ...

Cloud SynApps, Inc.

Salesforce Developer- PSS- USA

Vienna, VA · On-site

$55.75 - $73.75/hr

Work extensively on Salesforce Public Sector Solutions (PSS), and Service Cloud implementations. Sales Cloud experience is a plus. * Develop and enhance Apex classes, triggers, Lightning Web ...

TSA Inc

Security Assistant

Springfield, VA · On-site

$39K - $49K/yr

Security Assistant This Security Assistant position is located in the Personnel Security Section (PSS), Chief Security Office (CSO), Law Enforcement (LE), Transportation Security Administration (TSA ...

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Pss information

What is a personal support specialist?

Personal Support Specialists (PSS) are professionals who assist individuals with daily living activities, typically in a home or community setting. Their responsibilities often include helping with personal hygiene, meal preparation, light housekeeping, and mobility support. PSS workers play a crucial role in supporting elderly individuals, people with disabilities, or clients recovering from illness or surgery, enabling them to maintain their independence and quality of life. While educational requirements vary by state or employer, PSS workers usually complete a specialized training program and may need certification.

What is the difference between Pss vs Security Guard?

AspectPssSecurity Guard
Required CredentialsSecurity certifications, training in safety protocolsSecurity certifications, basic safety training
Work EnvironmentCorporate, government, or industrial sitesPublic spaces, private properties, events
Employer & Industry UsageSecurity firms, government agenciesPrivate security companies, organizations
Common Search & ComparisonYesYes

Both Pss and Security Guard roles involve security responsibilities, but Pss often requires specialized certifications and may work in more corporate or industrial settings. Security Guards typically operate in public or private property protection. While their duties overlap, Pss roles tend to focus on more technical or specialized security tasks, making them distinct in training and work environment.

What are the key skills and qualifications needed to thrive as a personal support specialist?

To thrive as a Personal Support Specialist, you need basic healthcare knowledge, personal care skills, and often a state-recognized PSS certification. Familiarity with electronic documentation systems and medical equipment for mobility or hygiene assistance is typically required. Compassion, patience, and strong interpersonal communication are vital soft skills for building trust with clients and providing emotional support. These skills and qualifications ensure clients receive safe, respectful, and effective daily care, enhancing their quality of life and independence.

What are some common challenges faced by a patient support specialist and how can they be managed?

Patient Support Specialists often navigate challenges such as balancing multiple patient inquiries, handling sensitive health information, and addressing urgent concerns with empathy and accuracy. Effective time management, strong communication skills, and familiarity with healthcare systems are key to managing these demands. Seeking support from team members and staying updated on healthcare regulations also help PSS professionals provide high-quality assistance while maintaining patient confidentiality and satisfaction.
What are popular job titles related to Pss jobs in Washington? For Pss jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Pss jobs in Washington look for? The top searched job categories for Pss jobs in Washington are:
What cities in Washington are hiring for Pss jobs? Cities in Washington with the most Pss job openings:
Pss jobs near you
Infographic showing various Pss job openings in Washington as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 75% In-person, 6% Hybrid, and 19% Remote job distribution.

PSS Patient Liaison

Inova

Falls Church, VA • On-site

$17.72 - $28.30/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 260 frontline employees who took The Breakroom Quiz

235th of 887 rated healthcare providers

Job description


Inova Center for Personalized Health - Fairfax is looking for a dedicated PSS Patient Liaison to join our Team. This role will be Full-Time, Day Shift, Monday - Friday 8:00am - 4:30 p.m.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave

PSS Patient Liaison Job Responsibilities:
The Pre-Surgical Services (PSS) Patient Liaison communicates effectively and works cooperatively with patients and their families to initiate the testing form, schedule phone interviews and personalize care provided by the PSS team. Initiates and implement the process required for initial patient contact in the PSS process and meets or exceeds department productivity and quality assurance performance standards. Utilizes standards, guidelines and written procedures for performing Patient Liaison function.
  • Demonstrates strong communication skills with a specific focus on customer service; Completes a high volume of scripted calls to patients while maintaining customer service focus.
  • Provides patients with support throughout the pre-surgical process by providing appropriate resources to patients and providing individual phone numbers for additional questions.
  • Schedules telephone interviews efficiently and accurately by following established guidelines; Utilizes testing forms effectively during scripted patient phone calls.
  • Demonstrates knowledge of insurance carriers to determine appropriate pre-operative testing sites for surgical patients.
  • Utilizes two identifiers to verify patient identity with each surgical procedure; Initiates the testing form and documents appropriately according to unit procedures and policies.
  • Achieves average daily productivity standards as set by department policy; Adheres to all established scripts for greeting/interview content required while demonstrating ongoing knowledge of all appropriate resources utilized to assist in the completion of the testing form.
  • Works with the team to manage over 110 received calls daily while completing over 90 calls daily; Schedules phone interviews required for each surgical procedure and/or procedure requiring anesthesia.
  • Utilizes standards, guidelines and written procedures for performing Patient Liaison functions.
  • Supports department performance improvement initiatives and assists with data collection in support of quality performance improvement initiatives.
  • Communicates with the Pre-Surgical Services (PSS) team and other hospital departments while remaining open to feedback and suggestions in order to identify opportunities for improvement. Identifies unit/department goals and supports the culture of Inova Health System.
  • Identifies and actively seeks members of the PSS department as resources to increase knowledge and seek validation of department guidelines and procedures.
  • Works cooperatively with team members to assist in completing the elements required for the complete chart 48 hours prior to days of scheduled surgeries.
  • May perform additional duties as assigned.

Minimum Qualifications:
  • Experience 1 year of relevant experience
  • Education: High School diploma or equivalent
  • Certification: None Required

Preferred Qualifications:
  • Healthcare experience
  • Medical Terminology knowledge
  • Scheduling experience
  • Bilingual - Spanish or other languages
  • Previous EPIC experience

About Us
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.
Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

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