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Pso Jobs in Alabama (NOW HIRING)

... PSO - 10-30% * [Optional] Fulfill the role as Subject Matter Expert (SME) - 5 -10% Key Activities * Resolve incidents and service requests * Actively monitor assigned support groups and pick up ...

Process Sign-Off [PSO] and other production documents) * Support continuous improvement of all quality-related findings * Maintain engineering documents according to TS 16949 requirements and ...

Process Sign-Off [PSO] and other production documents) * Support continuous improvement of all quality-related findings * Maintain engineering documents according to TS 16949 requirements and ...

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Pso information

See Alabama salary details

$19

$46

$72

How much do pso jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for pso in Alabama is $46.59, according to ZipRecruiter salary data. Most workers in this role earn between $36.83 and $54.71 per hour, depending on experience, location, and employer.

What is a PSO?

A PSO (Professional Support Officer) job typically involves providing administrative and operational support within an organization. Responsibilities may include managing records, coordinating schedules, assisting with reports, and ensuring smooth workflow in a team or department. PSOs are commonly found in government, corporate, or healthcare settings where efficient support is essential. Strong organizational skills, attention to detail, and communication abilities are key for success in this role.

What are the key skills and qualifications needed to thrive as a PSO?

To thrive as a PSO (Patient Safety Officer), you typically need a background in healthcare, expertise in patient safety and risk management, and often a nursing or related clinical degree. Familiarity with incident reporting systems, root cause analysis tools, and relevant patient safety certifications such as CPPS (Certified Professional in Patient Safety) is highly valuable. Exceptional communication, leadership, and problem-solving skills enable PSOs to effectively drive safety initiatives and collaborate across departments. These skills and qualities are crucial for fostering a culture of safety, reducing risks, and improving patient outcomes in healthcare organizations.

What are some typical challenges faced by Patient Safety Officers and how are they addressed?

Patient Safety Officers (PSOs) often face challenges such as overcoming staff resistance to change, identifying root causes of incidents, and maintaining a culture of transparency around reporting errors. Addressing these issues involves clear communication, ongoing staff education, and building trust to encourage open dialogue about safety concerns. PSOs also collaborate closely with clinical teams, quality assurance, and leadership to implement evidence-based safety practices. By proactively addressing these challenges, PSOs help drive continuous improvement and safer patient care environments.

What are the duties of a PSO?

A PSO (Private Security Officer) is responsible for maintaining safety and security in designated areas, monitoring premises, controlling access, and responding to incidents. They often conduct patrols, enforce rules, and may use security equipment such as surveillance cameras and communication devices. Certification and adherence to security protocols are typically required for the role.

What are popular job titles related to Pso jobs in Alabama?

For Pso jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Pso jobs?

Cities in Alabama with the most Pso job openings:

Infographic showing various Pso job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,916 per year, or $46.6 per hour.

User Support Officer

Axis, AL • On-site


Nouryon
5 - 10K employees

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

74th of 101 rated chemical manufacturers

Paid breaks


Full-time

This job post has expired 4 days ago. Applications are no longer accepted.


Job description

User Support Officer
At Nouryon, our global team takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs - today and in the future.
We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?
About the job
The User Support Officer provides users with technical support, guidance on usage and adoption of IM services to designated sites.
The User Support Officer offers assistance to and guidance on IM activities related to their respective sites. The User Support Officer plays a key part in driving or participating in service improvement and optimization initiatives.
In your future role as User Support Officer, you will
  • Provide Technical Support to sites - 40%
  • Provisioning of Services at sites - 20%
  • Guide users on "how to use" and promote adoption of services - 15%
  • Coordinate site related IM activities (including global operations, communication and projects) - 10%
  • Second Line Support for Helpdesk and Onsite Support personnel - 10%
  • Actively monitor site demands and represent the sites in IM - 5%
  • [Optional] Fulfill the role as R&D PSO - 10-30%
  • [Optional] Fulfill the role as Subject Matter Expert (SME) - 5 -10%

Key Activities
  • Resolve incidents and service requests
  • Actively monitor assigned support groups and pick up incident tickets and service requests
  • Travel to designated sites when needed
  • Provide technical guidance to sites when requested
  • Author and updates relevant documentation
  • Actively asks for input from the sites related to demands
  • Adopts continual improvement mindset and drives needed improvement initiatives or actively provides input on the same
  • Handle escalations from Helpdesk and Onsite Support
  • Promote IM standards and adaptation of services to increase user productivity
  • Partake in the different forums and projects as expert on site specific requirements and/or prerequisites
  • Manages IM site specific contracts and procurements
  • [Optional] Build needed expertise knowledge and support others (SME)
  • [Optional] Build knowledge on R&D specific SW and HW solutions (R&D PSO) and provide R&D specialized support
  • [Optional] Provide dedicated white glove VIP support and be a part of the VIP on-call rooster
  • [Optional] Fulfill the role as VIP PSO

We believe you bring
  • Minimum of 5 years of experience related to end user support with a strong service centric and problem-solving mindset. Demonstrated ability to act autonomously and a continual improvement way of working.
  • Demonstrated experience from guiding first line support and acting as a support point of escalation (second line support).
  • General high/upper secondary school or higher with relevant technical training.

Soft skills:
  • Communication Skills: The technician should be able to explain complex technical issues in simple terms to non-technical staff.
  • Problem-Solving Skills: They should have the ability to think logically and solve problems efficiently.
  • Customer Service Skills: They should have excellent customer service skills and be able to handle difficult situations with patience and professionalism.
  • Teamwork: They should be able to work effectively as part of a team, as well as independently.
  • Time Management: They should have the ability to prioritize tasks and manage their time effectively.
  • Documentation: Write or update documents in an organized and correct manner as well as user friendly format.
  • Way of Working: ITIL fundamentals

Technical skills:
  • Advanced Troubleshooting: The technician should be able to diagnose and resolve basic hardware, software, and networking issues.
  • Knowledge of Operating Systems: They should have in-depth knowledge of various operating systems like Windows, Linux, and macOS.
  • Networking Skills: Knowledge of network technologies, protocols, and equipment is crucial. This includes understanding TCP/IP, VPN, LAN/WAN, and wireless networking.
  • Database Management: They should be familiar with SQL or other database management systems.
  • Software Application Knowledge: They should have a deep understanding of common software applications and be able to troubleshoot them effectively.

Have we got your interest?
This is a permanent, onsite position on a full-time basis, based in Axis, Alabama
Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/
We look forward to receiving your application!
We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.
About Nouryon
Explore careers and life at Nouryon
If you're looking for your next career move, apply today and join Nouryon's worldwide team in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.
Visit our website and follow us on LinkedIn.
#WeAreNouryon #GrowWithUs
We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies.
Nouryon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.
#LI-ONSITE


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