ZipRecruiter

Log In

1

Psm Jobs in Washington (NOW HIRING)

DANE LLC

Program Support Manager (PSM)

Washington, DC · On-site

$122K - $150K/yr

Vision insurance Program Support Manager (PSM) Location: Passport Headquarters, Washington, DC (on-site) Security Clearance: Active Secret (required) Position Type: Full-time Position Summary DANE ...

next page

Showing results 1-20

All JobsPsm JobsPsm Jobs in Washington

Psm information

See Washington salary details

$28

$54

$86

How much do psm jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for psm in Washington is $54.29, according to ZipRecruiter salary data. Most workers in this role earn between $37.55 and $72.16 per hour, depending on experience, location, and employer.

What skills does a PSM need?

A PSM (Professional Scrum Master) needs strong leadership, communication, and facilitation skills to guide Agile teams effectively. Knowledge of Scrum principles, experience with Agile frameworks, and proficiency with project management tools are essential for success in this role.

What are the main responsibilities of a PSM during a typical sprint?

As a PSM (Professional Scrum Master), your main responsibilities during a typical sprint include facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure the team follows Agile best practices. You act as a coach and servant leader, helping the team remove obstacles, fostering a collaborative atmosphere, and ensuring clarity around sprint goals. PSMs also work closely with Product Owners to refine the product backlog and keep stakeholders informed on progress. You'll spend time tracking the team's velocity, anticipating potential blockers, and encouraging continuous improvement throughout each sprint.

What are the key skills and qualifications needed to thrive in the PSM position, and why are they important?

To excel as a PSM (Professional Scrum Master), you need a deep understanding of Agile frameworks, especially Scrum, often supported by Scrum Master certification (such as PSM I, PSM II from Scrum.org). Familiarity with project management tools like Jira, Trello, or Azure DevOps is highly valued, along with experience facilitating scrum ceremonies. Strong leadership, facilitation, problem-solving, and excellent communication skills help bridge communication between product owners, development teams, and stakeholders. These qualities are critical for ensuring teams remain focused, productive, and continuously improving their processes within an Agile environment.

What is a PSM?

A PSM (Professional Scrum Master) is responsible for facilitating Agile Scrum processes within a team, ensuring adherence to Scrum principles, and removing obstacles that hinder progress. They act as a servant-leader, guiding the team in collaboration, continuous improvement, and efficient workflow. PSMs also work closely with product owners and stakeholders to maximize value delivery while fostering a culture of transparency and adaptability. Their role is crucial in maintaining a productive and motivated Agile team.

What are the most commonly searched types of Psm jobs in Washington? The most popular types of Psm jobs in Washington are:
What are popular job titles related to Psm jobs in Washington? For Psm jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Psm jobs in Washington look for? The top searched job categories for Psm jobs in Washington are:
What cities in Washington are hiring for Psm jobs? Cities in Washington with the most Psm job openings:
Psm jobs near you
Infographic showing various Psm job openings in Washington as of July 2026, with employment types broken down into 91% Full Time, 4% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $112,925 per year, or $54.3 per hour.

Program Support Manager (PSM)

DANE LLC

Washington, DC • On-site

$122K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Job Description: Program Support Manager (PSM)
Location: Passport Headquarters, Washington, DC (on-site)
Security Clearance: Active Secret (required)
Position Type: Full-time
Position Summary
DANE LLC is seeking an experienced Program Support Manager (PSM) to lead all operations under the Passport Headquarters Program Support Services (PHPSS) contract at the Department of State’s Bureau of Consular Affairs, Passport Services (CA/PPT). The PSM serves as the senior on-site leader with full authority to manage personnel, performance, and daily operations. This critical leadership role ensures exceptional contract performance, compliance with internal controls, and seamless support for passport records management, authentications, lost/stolen passport processing, and administrative functions.
Key Responsibilities
  • Oversee all daily operations at Passport Headquarters and ensure performance meets or exceeds all contract requirements and Government standards. 
  • Provide direct liaison with Department of State management and exercise full authority on behalf of the Contractor, including personnel management and hire/fire decisions. 
  • Assign staff to work areas in response to fluctuating workloads and deliver timely daily reporting. 
  • Ensure all Contractor personnel comply with Passport Internal Controls, Standards of Conduct, Privacy Act, and PII requirements. 
  • Hire, develop, and retain a high-performing team of cleared professionals. 
  • Deliver timely performance data, reports, and deliverables to enable Government oversight. 
  • Drive continuous improvement, innovation, efficiency, and process enhancements. 
  • Resolve operational issues with minimal disruption and respond rapidly to additional support requests. 
  • Participate in high-level meetings, briefings, and inter-agency coordination. 
  • Ensure full conformance with contract provisions, performance metrics, and deliverables.
Required Qualifications
  • Bachelor’s Degree required. 
  • PMP certification preferred. 
  • Eight (8) years of progressive management experience in a high-volume production or office environment. 
  • Four (4) years managing a team of comparable size and scope to PHPSS Headquarters staffing. 
  • Four (4) years managing seasonal/temporary workforce. 
  • Four (4) years of hands-on experience with MS Word, PowerPoint, Excel, and Outlook. 
  • Ability to prepare management, business, technical, and personnel reports. 
  • Excellent oral and written communication skills. 
  • Strong organizational skills and ability to prioritize workload for large teams. 
  • Demonstrated ability to interpret and apply regulatory material.