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Psa Jobs in Worcester, MA (NOW HIRING)

Internal IT Lead

Framingham, MA · On-site

$90 - $115/hr

Work tickets directly in ConnectWise (PSA) and ensure timely resolution of issues. * Escalate issues when appropriate and drive follow‑through to resolution. * Serve as the technical escalation ...

Be involved in WCVB's commitment to the community through PSA production. Application Requirements: Please upload with your application attachments: * Resume and Cover Letter in PDF format (do not ...

Be involved in WCVB's commitment to the community through PSA production. Application Requirements: Please upload with your application attachments: * Resume and Cover Letter in PDF format (do not ...

Be involved in WCVB's commitment to the community through PSA production. Application Requirements: Please upload with your application attachments: * Resume and Cover Letter in PDF format (do not ...

Be involved in WCVB's commitment to the community through PSA production. Application Requirements: Please upload with your application attachments: * Resume and Cover Letter in PDF format (do not ...

Be involved in WCVB's commitment to the community through PSA production. Application Requirements: Please upload with your application attachments: * Resume and Cover Letter in PDF format (do not ...

Be involved in WCVB's commitment to the community through PSA production. Application Requirements: Please upload with your application attachments: * Resume and Cover Letter in PDF format (do not ...

Project Manager

Lincoln, MA · On-site

$90 - $120/hr

Execute plans into requirements to include but not limited to Statement of Work (SOW), Statement of Objective (SOO), Agreements (MOU, MOA, PSA) and Tasking Orders (ATO, CTO). * Synchronize activities ...

New

Experience using a Professional Services Automation (PSA) platform such as Certinia is preferred * Excellent leadership, communication, and presentation skills, with the ability to influence ...

Project Manager II

Waltham, MA · On-site

$110K - $123K/yr

Experience using a Professional Services Automation (PSA) platform such as Certinia is preferred * Excellent leadership, communication, and presentation skills, with the ability to influence ...

Project Manager II

Waltham, MA · On-site

$110K - $123K/yr

Experience using a Professional Services Automation (PSA) platform such as Certinia is preferred * Excellent leadership, communication, and presentation skills, with the ability to influence ...

Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. * Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation ...

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Psa information

See Worcester, MA salary details

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How much do psa jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for psa in Worcester, MA is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a PSA?

PSAs, or Public Service Announcers, are professionals who create and deliver messages intended to inform or educate the public about important issues, events, or services. They often work in broadcasting, such as radio or television, and may also develop scripts and coordinate with organizations to ensure the message reaches the target audience. Their work helps promote public awareness and can cover topics like health, safety, community events, and social issues.

What are some typical challenges a Patient Services Assistant may face when managing patient flow in a busy healthcare environment?

As a Patient Services Assistant, one of the main challenges is effectively coordinating patient check-ins, scheduling, and supporting medical staff during high-traffic periods. Balancing multiple tasks—like answering phones, assisting patients with paperwork, and ensuring accurate data entry—requires strong organizational skills and the ability to remain calm under pressure. Successful PSAs often develop efficient routines and clear communication strategies to help maintain a steady workflow and provide excellent patient service, even during peak times.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, usually supported by a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and electronic health records is commonly required. Excellent communication, empathy, and the ability to multitask help PSAs provide outstanding patient support and work efficiently with healthcare teams. These skills are crucial for ensuring smooth patient flow, accurate information management, and a positive experience for both patients and staff.

What job categories do people searching Psa jobs in Worcester, MA look for?

The top searched job categories for Psa jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Psa jobs?

Cities near Worcester, MA with the most Psa job openings:

Infographic showing various Psa job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $31,871 per year, or $15.3 per hour.

Manager Applications Development Engineering

FLEXcon Company

Spencer, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

POSITION SUMMARY

 The Manager, Applications Development Engineering leads the Applications Development Engineering (ADE) team within Technical Service & Development (TS&D), providing leadership, technical oversight, and project management for the development and commercialization of pressure-sensitive adhesive (PSA) solutions. 

This role is responsible for managing team priorities, workloads, and project execution while ensuring high-quality technical outcomes that align with customer, market, and business objectives. In addition to leading the team, the Manager is expected to actively support the science and engineering aspects of the work, bringing sufficient technical depth to evaluate solutions, challenge assumptions, guide development decisions, and provide hands-on support when needed. This role requires both tactical execution and strategic thinking to ensure projects are delivered effectively while advancing broader business objectives. 

The ideal candidate combines strong leadership and organizational skills with a working knowledge of PSA technologies, converting processes, and end-use applications. Success in this role requires the ability to balance multiple development initiatives, foster cross-functional collaboration, and deliver innovative solutions that create value for customers and business. 

MINIMUM KNOWLEDGE, EDUCATION AND SKILL REQUIREMENTS

  • At least 3 years of experience leading or managing a technical team, ideally with a focus on applications development, and demonstrated people-management skill (hiring, coaching, performance management). 
  • Bachelor's degree in a relevant STEM field (Chemistry, Chemical Engineering, Materials Science, Polymer Science, or related) preferred; equivalent combination of education and experience considered. 
  • Strong working knowledge of coated and laminated products, including pressure-sensitive adhesive (PSA) films, tapes, and laminates and/or comparable coatings and films, and roll-to-roll manufacturing / roll stock converting processes. 
  • Experience with end-use applications in one or more of: labeling and graphics, packaging, healthcare/medical devices, automotive, or durable/industrial labeling; PSA experience preferred. 
  • Demonstrated project and portfolio management skills, including experience with Agile or stage-gate development methodologies. 
  • Strong cross-functional communication skills, with the ability to translate technical details for executive, commercial, and customer audiences. 
  • Comfort helping build and evolve intelligence-capture practices (e.g., VOC, market assessment, competitive intelligence, regulatory tracking) rather than relying on a fully established process; flexible, adaptable, and effective when priorities and processes are still taking shape. 

ESSENTIAL FUNCTIONS

Team Leadership & People Management:

  • Directly manage Applications Development Engineers, including the Applications Engineer, Specialist: workload distribution, performance management, hiring, onboarding, and career development.
  • Build a collaborative, accountable team culture and ensure consistent communication of project and portfolio status to the Director and cross-functional stakeholders.
  • Partner with the Principal Applications Engineer / Technical SME on technical mentorship pathways for the team, distinguishing people-management coaching from deep technical coaching.
  • Develop team talent, technical competencies, and organizational capabilities to create a world-class, industry-leading Applications Development organization that delivers innovative solutions and measurable value to customers and the business.

Project & Portfolio Management

  • Own the ADE project portfolio end-to-end: intake, prioritization, resourcing, and delivery against committed timelines and budgets.
  • Implement and enforce project management best practices (including Agile/stage-gate methodologies as appropriate) to improve throughput and predictability.
  • Track and report project and portfolio KPIs to senior leadership and relevant stakeholders.
  • Identify resourcing gaps or bottlenecks across the portfolio and escalate or resolve proactively.

Applications Development:

  • Guide the team in aligning development work with customer requirements and critical success factors (CSFs).
  • Ensure development work reflects current knowledge of roll-to-roll manufacturing, coating, and converting constraints relevant to PSA and non-PSA products.
  • Maintain working awareness of relevant end-use markets (labeling and graphics, packaging, medical/healthcare, automotive, and industrial/durable applications) to keep project prioritization aligned with business strategy.
  • Ensure new constructions and product extensions move through appropriate testing and de-risking before commercialization, in partnership with the Principal Applications Engineer and Quality.

Market & Technical Intelligence (Insights Engine)

  • Serve as the technical lead from within TS&D (in partnership with the technical marketing / commercial co-lead) for [MR4.1]ADE's contribution to the Insights Engine, holding day-to-day responsibility for ensuring field- and project-level intelligence gathered during customer trials and application development work is captured and categorized correctly (Voice of Customer, Market Assessment, Competitive Intelligence, or Regulatory), while the Director remains ultimately accountable.
  • Ensure Voice of Customer signals (unmet technical requirements, emerging use cases, shifting performance specs) identified during ADE trials and customer engagements are documented and routed into the Insights Engine rather than staying siloed in individual project files.
  • Ensure competitive intelligence surfaced during applications work (competitor construction benchmarking, teardown findings, published product launches) is captured and fed into the Insights Engine on a consistent basis, not on an ad hoc basis.
  • Partner with the Director to keep the ADE project pipeline informed by current Insights Engine findings, particularly within active strategic focus areas. 
  • Build intelligence capture into the team's standard project workflow (project kickoffs, trial debriefs, and customer visit reports) so Insights Engine contribution becomes a normal part of how ADE runs projects rather than a separate ask.

Cross-Functional Collaboration

  • Work closely with Product Management, R&D, Sales and Customer Service, Quality, and other functional partners to translate customer and business requirements into actionable development plans.
  • Represent ADE in cross-functional project reviews and stakeholder meetings, reporting out on progress, risk, and resourcing.
  • Coordinate with Technical Service and Field Technical Service to ensure customer-facing technical needs are reflected in ADE project priorities.

Resource & Budget Management

  • Manage ADE headcount and equipment/lab resource allocation and support the Director in managing the TS&D budget, to maximize portfolio throughput.
  • Identify and address resource gaps or bottlenecks proactively, including build-vs-buy and contractor/vendor decisions where relevant.

This is a Hybrid Employee, which requires regular travel to a Flexcon facility and will require a dedicated remote and onsite office space (does need to live within a reasonable driving commute to Flexcon Facility).

Estimated travel is up to 50%.

What’s in it for YOU?  

  • Competitive Compensation & Annual Bonus Program  
  • Medical, Dental, Vision, and Life Insurance 
  • Tuition Reimbursement Program 
  • 401K Match  
  • Casual Work Environment 
  • Career Development Opportunities   
  • And more!    

At Flexcon, we offer a comprehensive compensation and benefits package that includes base salary, healthcare coverage (medical, dental, and vision), life and disability insurance, 401(k) with company match, paid time off, wellness programs, and tuition assistance. Based on region, the expected salary range for this in-person position is $101,000 - $168,000.

The posted salary range is intended to provide a general idea of compensation. Actual compensation may vary depending on location, experience, and other job-related factors. We take regional market differences into consideration to ensure fair and competitive pay in each area.

Please check your spam or junk folder regularly, as updates about your application or interview may be filtered there. We also recommend adding our email to your safe sender list.

By applying to this job and providing your mobile number, you are agreeing to receive an initial text from Flexcon, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities