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Psa Jobs in Fall River, MA (NOW HIRING)

Red Bull

Sales Trainee

North Kingstown, RI · On-site

IN ROUTE SUPPORT Global Strategy for In-Store Execution measured by Winning vs Competition (WVC) & Perfect Store Audit (PSA). Cover ASM routes as needed. Meet daily KPI focused on the following areas ...

Red Bull

Sales Trainee

Taunton, MA · On-site

IN ROUTE SUPPORT Global Strategy for In-Store Execution measured by Winning vs Competition (WVC) & Perfect Store Audit (PSA). Cover ASM routes as needed. Meet daily KPI focused on the following areas ...

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Psa information

See Fall River, MA salary details

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How much do psa jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for psa in Fall River, MA is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $16.88 per hour, depending on experience, location, and employer.

What is a PSA?

PSAs, or Public Service Announcers, are professionals who create and deliver messages intended to inform or educate the public about important issues, events, or services. They often work in broadcasting, such as radio or television, and may also develop scripts and coordinate with organizations to ensure the message reaches the target audience. Their work helps promote public awareness and can cover topics like health, safety, community events, and social issues.

What are some typical challenges a Patient Services Assistant may face when managing patient flow in a busy healthcare environment?

As a Patient Services Assistant, one of the main challenges is effectively coordinating patient check-ins, scheduling, and supporting medical staff during high-traffic periods. Balancing multiple tasks—like answering phones, assisting patients with paperwork, and ensuring accurate data entry—requires strong organizational skills and the ability to remain calm under pressure. Successful PSAs often develop efficient routines and clear communication strategies to help maintain a steady workflow and provide excellent patient service, even during peak times.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, usually supported by a high school diploma or equivalent. Familiarity with hospital information systems, appointment scheduling software, and electronic health records is commonly required. Excellent communication, empathy, and the ability to multitask help PSAs provide outstanding patient support and work efficiently with healthcare teams. These skills are crucial for ensuring smooth patient flow, accurate information management, and a positive experience for both patients and staff.

What cities near Fall River, MA are hiring for Psa jobs?

Cities near Fall River, MA with the most Psa job openings:

Psa jobs near you
Infographic showing various Psa job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 6% Hybrid, and 11% Remote job distribution, with an average salary of $31,993 per year, or $15.4 per hour.

Patient Services Ambassador (Bilingual Required)

New Bedford, MA • On-site

GREATER NEW BEDFORD COMMUNITY HEALTH CENTER
Health Care and Social Assistance • 201 - 500 employees
Learn more about GREATER NEW BEDFORD COMMUNITY HEALTH CENTERexternal

$20 - $23.19/hr

Full-time

Posted 4 days ago

Job description

Monday - Friday - 7:30am - 5:00pm. 

Must have availability for Rotating Saturdays - 7:00am - 4:30pm. 

Bilingual Required: Spanish and or Portuguese Preferred.

The Patient Services Ambassador (PSA) serves as an advocate and customer service representative for our patients and visitors.  The PSA will assist all departments with wheelchair transports, patient vehicle transportation (via Lyft or cab), navigating patients through the facility, and translating non-medical information for employees and patients.

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

  1. Provide patients and visitors with a positive first impression of NBCH by extending a cordial welcome, answering questions, and assisting with other requests.
  2. Frequently check with patients in department waiting rooms to answer questions, provide estimated wait times, and help them resolve any questions they may have. 
  3. Coordinate patient transports with Public Safety Officers via radio and assist with wheelchair transports as needed.
  4. Ensure that the waiting area is clean and free from debris or trash left by patients or visitors.  Wipes down chairs, counters and other surfaces several times during each shift.
  5. Listen to patient concerns and complaints; file all feedback reports to the Patient Care Advocate.  Share the Patient Advocate’s contact information with patient when needed.
  6. Answer questions and refer patients/visitors to the appropriate resources.
  7. Communicate with Public Safety staff to help identify any potential security risks.
  8. Assist with housekeeping and general operations as needed.

 Required Knowledge & Skills

  1. Customer service skills, including de-escalation techniques
  2. Excellent communication skills
  3. People-oriented and personable
  4. Strong problem solving skills 
  5. Must be able to handle difficult situations in a safe and professional manner
  6. Verbal and written proficiency in English and Spanish and/or Portuguese is required

Required Education & Other Credentials

  1. Education:  High School Diploma or equivalent is required
  2. Experience: One year of experience as a customer service representative or similar job serving customers is preferred.  Health care industry experience is also a plus.
  3. Software/Hardware: Must possess experience using Microsoft Office Suite applications. 

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