Work you'll do As a PSA Implementation consultant, your role will be to orient our Professional Services Organisation clients. During the implementation, you will guide our clients to increase their ...
Work you'll do As a PSA Implementation consultant, your role will be to orient our Professional Services Organisation clients. During the implementation, you will guide our clients to increase their ...
IT Service Manager
Fairport, NY · On-site
$60K - $80K/yr
Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to lead, coach, and develop technical teams while driving accountability and performance * Solid ...
Quick apply
IT Service Manager
Fairport, NY · On-site
$60K - $80K/yr
Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to lead, coach, and develop technical teams while driving accountability and performance * Solid ...
IT Service Manager
Fairport, NY · On-site
$60K - $80K/yr
Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to lead, coach, and develop technical teams while driving accountability and performance * Solid ...
IT Service Manager
Fairport, NY · On-site
$60K - $80K/yr
Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to lead, coach, and develop technical teams while driving accountability and performance * Solid ...
IT Service Coordinator
Fairport, NY · Hybrid
$60K - $80K/yr
Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to lead, coach, and develop technical teams while driving accountability and performance * Solid ...
IT Service Coordinator
Fairport, NY · Hybrid
$60K - $80K/yr
Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to lead, coach, and develop technical teams while driving accountability and performance * Solid ...
Senior Systems Engineer - Level 2
Rochester, NY · On-site
$85K - $100K/yr
Familiarity with RMM tools and PSA platforms is a plus. Soft Skills: * Strong problem-solving skills--ability to diagnose issues under pressure. * Excellent communication skills for interacting with ...
Quick apply
Senior Systems Engineer - Level 2
Rochester, NY · On-site
$85K - $100K/yr
Familiarity with RMM tools and PSA platforms is a plus. Soft Skills: * Strong problem-solving skills--ability to diagnose issues under pressure. * Excellent communication skills for interacting with ...
Senior Systems Engineer - Level 2
Rochester, NY · On-site
$85K - $100K/yr
Familiarity with RMM tools and PSA platforms is a plus. Soft Skills: * Strong problem-solving skills--ability to diagnose issues under pressure. * Excellent communication skills for interacting with ...
Quick apply
Senior Systems Engineer - Level 2
Rochester, NY · On-site
$85K - $100K/yr
Familiarity with RMM tools and PSA platforms is a plus. Soft Skills: * Strong problem-solving skills--ability to diagnose issues under pressure. * Excellent communication skills for interacting with ...
On-Air Personality - Pokémon
Rochester, NY · On-site
$65K - $110K/yr
Previous experience in live broadcasting, sales, or eCommerce. * Knowledge of Pokémon-specific terms (e.g., "booster box," "holo rare," "PSA grading"). * A social media presence in the Pokémon or ...
On-Air Personality - Pokémon
Rochester, NY · On-site
$65K - $110K/yr
Previous experience in live broadcasting, sales, or eCommerce. * Knowledge of Pokémon-specific terms (e.g., "booster box," "holo rare," "PSA grading"). * A social media presence in the Pokémon or ...
On-Air Personality - Pokemon
Rochester, NY · On-site
$60K - $110K/yr
Previous experience in live broadcasting, sales, or eCommerce. * Knowledge of Pokemon-specific terms (e.g., "booster box," "holo rare," "PSA grading"). * A social media presence in the Pokemon or ...
On-Air Personality - Pokemon
Rochester, NY · On-site
$60K - $110K/yr
Previous experience in live broadcasting, sales, or eCommerce. * Knowledge of Pokemon-specific terms (e.g., "booster box," "holo rare," "PSA grading"). * A social media presence in the Pokemon or ...
Senior Systems Engineer - Level 2
Rochester, NY · On-site
$85K - $100K/yr
Familiarity with RMM tools and PSA platforms is a plus. Soft Skills: * Strong problem-solving skills--ability to diagnose issues under pressure. * Excellent communication skills for interacting with ...
Quick apply
Senior Systems Engineer - Level 2
Rochester, NY · On-site
$85K - $100K/yr
Familiarity with RMM tools and PSA platforms is a plus. Soft Skills: * Strong problem-solving skills--ability to diagnose issues under pressure. * Excellent communication skills for interacting with ...
On-Air Personality - Pokémon
Rochester, NY · On-site
$60K - $110K/yr
Previous experience in live broadcasting, sales, or eCommerce. * Knowledge of Pokémon-specific terms (e.g., "booster box," "holo rare," "PSA grading"). * A social media presence in the Pokémon or ...
Quick apply
On-Air Personality - Pokémon
Rochester, NY · On-site
$60K - $110K/yr
Previous experience in live broadcasting, sales, or eCommerce. * Knowledge of Pokémon-specific terms (e.g., "booster box," "holo rare," "PSA grading"). * A social media presence in the Pokémon or ...
Customer Success Representative
Victor, NY · On-site
$65K - $80K/yr
Knowledge in PSA, RMM, and other MSP Tools. * IT certifications preferred (A+, Server+, Security+, Microsoft) * Minimum of 2 years of experience as a Systems Administrator, IT Manager or in service ...
Customer Success Representative
Victor, NY · On-site
$65K - $80K/yr
Knowledge in PSA, RMM, and other MSP Tools. * IT certifications preferred (A+, Server+, Security+, Microsoft) * Minimum of 2 years of experience as a Systems Administrator, IT Manager or in service ...
IT Solutions Engineer
Rochester, NY · On-site
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
Quick apply
IT Solutions Engineer
Rochester, NY · On-site
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
IT Solutions Engineer
Rochester, NY · On-site
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
IT Solutions Engineer
Rochester, NY · On-site
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
IT Solutions Engineer
Rochester, NY · Hybrid
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
IT Solutions Engineer
Rochester, NY · Hybrid
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
IT Solutions Engineer
Rochester, NY · Hybrid
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
Quick apply
IT Solutions Engineer
Rochester, NY · Hybrid
$75K - $85K/yr
Accurately document all client interactions, activities, configurations, and resolutions in LMT's PSA platform * Ensure accurate client documentation by regularly reviewing and updating documentation
Psa information
See Rochester, NY salary details
$9.25 - $10.22
4% of jobs
$10.22 - $11.19
5% of jobs
$11.19 - $12.16
4% of jobs
$12.16 - $13.13
11% of jobs
$13.18 is the 25th percentile. Wages below this are outliers.
$13.13 - $14.10
15% of jobs
The median wage is $14.74 / hr.
$14.10 - $15.07
17% of jobs
$15.07 - $16.04
12% of jobs
$16.54 is the 75th percentile. Wages above this are outliers.
$16.04 - $17.01
15% of jobs
$17.01 - $17.98
5% of jobs
$17.98 - $18.95
5% of jobs
$18.95 - $19.92
7% of jobs
$9
$15
$19
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What are the typical PSA career paths?
Is working for PSA a good job?
What are the key skills and qualifications needed to thrive as a Patient Services Assistant (PSA), and why are they important?
What jobs pay 4000 a week without a degree?
What are PSAs (Public Service Announcers)?
What is PSA in a job?
Deloitte rating
8.1
Based on 90 frontline employees who took The Breakroom Quiz
59th of 148 rated financial services
Job description
Salesforce Certinia Senior Consultant
Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional services is growing in importance because of the role it plays in customer retention and expansion. Across a number of industries including High-Tech, Media, and Energy, Professional Services and Customer Success is becoming a pressing need.
Certinia is a leading provider of Salesforce-based Professional Services Automation software. We are seeing growing opportunity to help our clients implement Certinia PSA and Services Estimator in many sectors where stronger Project and Resource Management capabilities are critical to connecting sales and services processes and supporting more mature operational management and invoicing and accounting processes.
Work you'll do
As a PSA Implementation consultant, your role will be to orient our Professional Services Organisation clients. During the implementation, you will guide our clients to increase their awareness of the resources required to meet the needs of future opportunities, to understand the profitability of their operations and to help them optimise the occupancy levels of their resources so that their activities become more efficient. More precisely, you will:
- Collaborate directly with decision-makers to better understand their business objectives, their reality and their goals in order to create the best solutions
- Act as a trusted business advisor with the client and align business processes with industry best practices
- Design and configure components of the solution following best practices
- Participate in the implementation during each step
- Perform gap analyses and build Certinia PSA roadmaps to address potential gaps
- Work in collaboration with Project Managers, developers, and administrators
- Assist customers during UAT (User Acceptance Testing)
- Deliver Certinia PSA training to the end-user and/or power-user
- Develop your skills through online certification (Certinia Training), shadowing, mentoring and daily interaction with your colleagues and clients
The team
Sales & Service
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- 3+ years experience in Salesforce project consulting role
- 1+ years experience with Certinia Professional Service Automation (PSA), Time Tracking Financial and/or Project Management software
- 1+ years experience with Accounting, CRM, ERP and/or HCM system
- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
Preferred Qualifications
- Certinia PSA Certified Implementation Consultant and/or Certinia PSA Sysadmin Certification
- Salesforce Certified Administrator, App Builder and Platform Developer 1 certifications
- Proven expertise in advising and supporting enterprise-scale technical solutions while meeting complex business requirements
- Strong understanding of software development processes
- Analytical mind and excellent communication skills
- Responsible, methodical, organised and thorough
- Knowledge of Agile methodology
Information for applicants with a need for accommodation: [1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Salesforce Certinia Senior Consultant
Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional services is growing in importance because of the role it plays in customer retention and expansion. Across a number of industries including High-Tech, Media, and Energy, Professional Services and Customer Success is becoming a pressing need.
Certinia is a leading provider of Salesforce-based Professional Services Automation software. We are seeing growing opportunity to help our clients implement Certinia PSA and Services Estimator in many sectors where stronger Project and Resource Management capabilities are critical to connecting sales and services processes and supporting more mature operational management and invoicing and accounting processes.
Work you'll do
As a PSA Implementation consultant, your role will be to orient our Professional Services Organisation clients. During the implementation, you will guide our clients to increase their awareness of the resources required to meet the needs of future opportunities, to understand the profitability of their operations and to help them optimise the occupancy levels of their resources so that their activities become more efficient. More precisely, you will:
- Collaborate directly with decision-makers to better understand their business objectives, their reality and their goals in order to create the best solutions
- Act as a trusted business advisor with the client and align business processes with industry best practices
- Design and configure components of the solution following best practices
- Participate in the implementation during each step
- Perform gap analyses and build Certinia PSA roadmaps to address potential gaps
- Work in collaboration with Project Managers, developers, and administrators
- Assist customers during UAT (User Acceptance Testing)
- Deliver Certinia PSA training to the end-user and/or power-user
- Develop your skills through online certification (Certinia Training), shadowing, mentoring and daily interaction with your colleagues and clients
The team
Sales & Service
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- 3+ years experience in Salesforce project consulting role
- 1+ years experience with Certinia Professional Service Automation (PSA), Time Tracking Financial and/or Project Management software
- 1+ years experience with Accounting, CRM, ERP and/or HCM system
- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
Preferred Qualifications
- Certinia PSA Certified Implementation Consultant and/or Certinia PSA Sysadmin Certification
- Salesforce Certified Administrator, App Builder and Platform Developer 1 certifications
- Proven expertise in advising and supporting enterprise-scale technical solutions while meeting complex business requirements
- Strong understanding of software development processes
- Analytical mind and excellent communication skills
- Responsible, methodical, organised and thorough
- Knowledge of Agile methodology
Information for applicants with a need for accommodation: [1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html