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Provisioning Administrator Jobs (NOW HIRING)

WorkWave

Provisioning Specialist

$50K - $65K/yr

In this role, you will serve as a key operational strategist and system administrator within our ... WHAT YOU'LL DO: * Systems Architecture & Provisioning Strategy: Evaluate client technical ...

WorkWave

Provisioning Specialist

$50K - $65K/yr

In this role, you will serve as a key operational strategist and system administrator within our ... WHAT YOU'LL DO: * Systems Architecture & Provisioning Strategy: Evaluate client technical ...

Vimly

System Administrator

Seattle, WA · On-site

Perform Telecommunication platform maintenance, including queue configuration, DID assignment, and user provisioning and de-provisioning; administer the Mobile Device program. * Administer the ...

Vimly

System Administrator

Seattle, WA · On-site

Perform Telecommunication platform maintenance, including queue configuration, DID assignment, and user provisioning and de-provisioning; administer the Mobile Device program. * Administer the ...

Saviance

IT Admin

Saviance is a fast-moving software company seeking its first dedicated IT Administrator to build ... provisioning, shipping, and asset tracking • Implement and maintain security protocols (MFA ...

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Provisioning Administrator information

See salary details

$39K

$73.3K

$152.5K

How much do provisioning administrator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for provisioning administrator in the United States is $73,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a provisioning administrator?

Provisioning Administrators are professionals who manage the setup, configuration, and activation of services or resources within an organization, often related to IT, telecommunications, or cloud environments. They ensure that users have the correct access, permissions, and resources needed to perform their roles. Their responsibilities typically include coordinating with other departments, maintaining accurate records, and troubleshooting provisioning issues. This role is crucial for maintaining smooth operations and security within an organization.

What are the key skills and qualifications needed to thrive as a provisioning administrator?

To thrive as a Provisioning Administrator, you need a solid understanding of network infrastructure, account management, and service activation processes, often supported by a degree in IT or related experience. Familiarity with provisioning software, ticketing systems like ServiceNow, and telecom tools such as OSS/BSS platforms is typically required. Strong organizational skills, attention to detail, and effective communication help ensure accuracy and timely coordination with technical teams and clients. These skills are essential for maintaining seamless service delivery and minimizing errors in a fast-paced telecommunications or IT environment.

How does a provisioning administrator typically interact with other departments during the onboarding process for new employees or clients?

A Provisioning Administrator works closely with various departments such as IT, HR, and operations to ensure that new employees or clients receive the necessary access to systems, applications, and resources. This often involves coordinating with the IT team to set up user accounts, permissions, and hardware, as well as working with HR to verify employment details and start dates. Effective communication and attention to detail are essential, as the provisioning process impacts an employee's ability to start work smoothly. Collaboration skills are important for resolving issues quickly and ensuring a positive onboarding experience.

What is the difference between Provisioning Administrator vs Network Technician?

AspectProvisioning AdministratorNetwork Technician
CredentialsTypically requires certifications like CompTIA Network+ or Cisco CCNAOften requires similar certifications, with additional focus on hardware and troubleshooting skills
Work EnvironmentPrimarily office-based, coordinating service setups and configurationsField or lab-based, troubleshooting and repairing network hardware
Employer & Industry UsageTelecom, IT service providers, data centersTelecom, IT, and networking companies
Search & Comparison IntentUnderstanding roles in network setup and service provisioningTechnical troubleshooting and hardware repair roles

Provisioning Administrators focus on configuring and activating network services for clients, often working in office environments. Network Technicians handle hardware troubleshooting and repairs, often in the field. Both roles require similar certifications and are common in telecom and IT industries, but their daily tasks and work settings differ.

More about Provisioning Administrator jobs

What are popular job titles related to Provisioning Administrator jobs?

For Provisioning Administrator jobs, the most frequently searched job titles are:

Provisioning Administrator jobs near you
Infographic showing various Provisioning Administrator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $73,281 per year, or $35.2 per hour.

Service Delivery Provisioning Administrator II

Anchorage, AK • On-site

GCI
Media and Telecom • 1 - 5K employees
Learn more about GCIexternal

$35.77 - $55.89/hr

Full-time

Posted 15 days ago

Job description


GCI's Service Delivery Provisioning Administrator II will work closely with Delivery Engineers to build and deliver a variety of services across the company's network. Provide support for the execution of Engineering designs to build and troubleshoot services on the wireless data/IP and core network environment, MPLS, carrier ethernet and data/IP network systems, voice switch systems, and TDM/SONET networks. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
  • Provide delivery support for the company's core IP, MPLS, carrier Ethernet, Wireless Data/IP, switch voice, and TDM/SONET network systems in accordance with design criteria and quality goals.
  • Execute designs and plans provided by Engineering detailing specific changes across the company's network.
  • Work with various technical support, engineering, and internal business groups to develop and implement coordinated installation, upgrading, testing, and troubleshooting of new network elements and administering of multiple vendor systems.
  • Closely review planned and unplanned changes to network infrastructure.
  • Work service orders for circuit turn-up and change requests across IP/Ethernet, Voice switch and TDM/SONET networks.
  • Work closely with Project Managers to complete needed tasks on variety of company initiatives for network growth
  • Provide support for the turn-up various network elements to support network growth.
  • Performed required SLA mandated testing for service delivery
COMPETENCIES:
  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
    • Commitment to on-going skill development to assist in network optimization.
  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
    • Ability to work in a team environment on maintenance bridges with minimal supervision.
  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
    • Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
    • Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports.
    • Ability to accurately articulate technical information and activities.
    • Ability to effectively document procedures and technical processes.
  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
    • Dedicated to continually improving the group's ability to serve the customer.
  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
    • Demonstrated excellent multi-tasking, technical, problem-solving, and organizational skills.
    • Broad-based knowledge of and ability to maintain equipment typically found in Telecommunication Core networks.
    • Familiar with all test equipment common to a core central office.
    • Knowledge of telecommunication protocols, availability, redundancy, reliability monitoring, signaling, and testing.
    • Ability to work in stressful situations and maintain focus on proper troubleshooting and maintenance procedures.
    • Experience managing large network platforms.
    • Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security, and standards.
    • Ability to install, configure, and support the company's local area network (LAN), wide area network (WAN), and internet systems, or a segment of a network system.
    • Knowledge of IP Telephony and Multiprotocol Label Switching technology.
    • Experience with Remedy, Metasolv, Stat seeker, Cacti preferred.
    • Ability to configure and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS cable modem termination systems, Sand vine policy traffic switches, Incognito DHCP servers, and Palo Alto Networks Firewalls.
  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
    • Ability to use technical applications common in a telecommunications environment.
    • Demonstrated working experience in the use of Visio.

Additional Job Requirements:
This is an intermediate level position within the discipline demonstrating broad knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Executes basic equipment installation, modifications, test, and turn up under moderate supervision with latitude for independent judgment. Supports senior technicians.
Additional Competencies:
  • Comprehensive understanding of telecommunications installation, modifications, and test procedures.
  • Able to recognize and identify possible issues with network designs.

Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
  • High School diploma or equivalent.
  • Associate degree in networking or a relevant field. *
  • Minimum of six (6) years of combined technical support experience working with network platforms, testing, routers and/or switches in a customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications, telephony topology systems environment, or related background. *

Preferred:
  • Cisco CCNA, Nokia NRS-I, Juniper JNCIA, or equivalent.
  • Cisco CCNP, Nokia NRS-II, Juniper JNCIP, SCTE DEP, or equivalent
  • Cisco CCIE, Nokia SRA, Juniper JNCIE, SCTE IPEP, or equivalent.
  • Telecommunications experience.
  • Other relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:
  • This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
  • Work is primarily sedentary, requiring daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.
  • Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
About Us
Headquartered in Alaska with additional locations throughout the U.S., GCI has worked for more than 40 years to deliver communication and technology services to some of the most remote communities and in some of the most challenging conditions in North America. GCI is a pioneer in its field, bringing telemedicine and online education capabilities to communities across the state and continuing efforts to connect the Arctic globally as well as providing strong services to consumer and business markets. GCI's introduction of 1 GIG internet speeds in the state as well as its innovative partnership with Apple are among the countless ways the company has transformed communication and quality of life for Alaskans.
EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.

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