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Provider Services Associate Jobs in Pennsylvania

AEG

Member Services Associate

Philadelphia, PA · On-site

$18/hr

They provide support to the management and coaching teams, as the team works together to provide ... As a Member Services Associate, you'll be at the heart of that mission, helping create a space ...

Penn Medicine

Clinical Services Associate

Bensalem, PA · On-site

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of ... Entity: Clinical Services Associate Department: Philadelphia Heart Institute Location: Penn ...

Penn Medicine

Clinical Services Associate

Glenside, PA · On-site

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of ... Clinical Services Associate (Medical Assistant) Entity: (Clinical Care Associates) /Penn Primary ...

Pennsylvania Medicine

Clinical Services Associate

PA · On-site

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to ... Clinical Services Associate (Medical Assistant) Entity: (Clinical Care Associates) /Penn Primary ...

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Provider Services Associate information

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are the most commonly searched types of Provider Services jobs in Pennsylvania?

The most popular types of Provider Services jobs in Pennsylvania are:

What are popular job titles related to Provider Services Associate jobs in Pennsylvania?

For Provider Services Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Provider Services Associate jobs in Pennsylvania look for?

The top searched job categories for Provider Services Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Provider Services Associate jobs?

Cities in Pennsylvania with the most Provider Services Associate job openings:

Provider Services Associate jobs near you
Infographic showing various Provider Services Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

ELRC Provider Services Specialist - Fairless Hills

Community Services for Children

Fairless Hills, PA • On-site

$21.83/hr

Other

Retirement, PTO

Posted 3 days ago

New

Job description

Community Services for Children is looking for a Provider Specialist to support the Early Learning Resource Center (ELRC) in Region 16 – Fairless Hills. This role assists all Early Learning Providers, including those enrolled in Child Care Works (CCW) and Keystone STARS. A customer service mindset and an understanding of program requirements and implementation practices will be essential in this role. The Provider Specialist will ensure provider invoices are processed timely, accurately, and within the regulations set forth by OCDEL, and maintain current provider contracts services and data entry into PELICAN system.


Work Environment: We are a large, well-established, high performing organization located in the heart of the Lehigh Valley. Selected as a 2015, 2017, 2020, and 2021 Top Workplace, CSC is a leader in early childhood education. We work together to prepare young children and their families to succeed in learning – and life! Our culture encourages a growth mindset and promotes work/life balance - offering generous paid time off packages and comprehensive benefits. 
Newly hired staff members will receive a $500 net monetary incentive upon completion of probation.

Job Description:

  • Provide excellent customer service to all early learning providers entering the ELRC system, including childcare businesses, private/public pre-k through direct contract, phone, and email systems.
  • Maintain understanding and knowledge of all Title 55, Chapter 3041 & 168 subsidized childcare regulations, TANF/Food Stamp/Former TANF and TCA Regulations, performance standards, ELRC department policies and procedures, Keystone STARS, Head Start, and Pre-K Counts.
  • Reach out to childcare providers to solicit involvement in Child Care Works program. Conduct personal childcare provider interviews, and develop and complete contracts.
  • Ensure that childcare providers update their program information, required elements (including market rate information), and contract information regularly and at least annually.


Requirements: 

  • Associate’s degree minimum required in social work, business, early childhood/human services, or related field. 
  • Prior customer service experience and strong oral and written communication skills.
  • Ability to use required databases, software, and other technology - including tracking and reporting systems.
  • Valid driver’s license and full-time use of vehicle, or reliable transportation to community locations as required.
  • Experience with early childhood / childcare programming preferred.


Benefits:

  • Full Time
  • Low cost/rich benefits plan
  • Paid leave for vacation, sick, and personal days
  • Thirteen paid holidays
  • Agency sponsored 401k retirement plan


*This opportunity is located in Fairless Hills, PA. It does require travel to Allentown and Quakertown for training.