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Provider Services Associate Jobs in Louisiana (NOW HIRING)

C&W Services

Office Services Associate

New Orleans, LA

$15.25 - $19/hr

Job Title Office Services Associate Summary This position embodies an exceptional customer service ... Provide service, colleague support and 1st level maintenance for MFD's * Monitor office for ...

Power Wellness

Member Services Associate

Thibodaux, LA · On-site

$10/hr

We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center. The Member Services Associate is ...

Power Wellness

Member Services Associate

Thibodaux, LA · On-site

$10/hr

We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center. The Member Services Associate is ...

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Provider Services Associate information

What is a provider services associate?

A Provider Services Associate is a professional who supports healthcare providers by addressing their inquiries, resolving issues, and assisting with administrative tasks related to patient care and insurance. They often serve as a liaison between healthcare providers and insurance companies, ensuring accurate information exchange and timely resolution of claims or service requests. This role typically requires strong communication skills, attention to detail, and a good understanding of healthcare processes and insurance policies.

What are the key skills and qualifications needed to thrive as a provider services associate?

To excel as a Provider Services Associate, you need strong knowledge of healthcare administration, insurance processes, and customer service, often supported by a relevant associate’s degree or equivalent experience. Familiarity with claims processing systems, provider databases, and healthcare management software like Facets or Epic is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for resolving provider inquiries and ensuring accurate information. These skills and qualities are vital for facilitating efficient provider relations, minimizing errors, and maintaining satisfaction in a complex healthcare environment.

How does a provider services associate typically collaborate with healthcare providers and internal teams?

Provider Services Associates play a key role in facilitating communication between healthcare providers and the organization. They often handle provider inquiries, resolve issues related to credentialing, claims, or network participation, and ensure that providers have the resources they need. Collaboration with internal teams—such as claims, credentialing, and customer service—is frequent, as Associates help coordinate solutions and maintain accurate information. This role requires strong interpersonal and organizational skills to manage multiple requests and maintain high service standards.

What is the difference between Provider Services Associate vs Customer Service Representative?

AspectProvider Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare offices, insurance companies, provider networksCall centers, retail, service industries
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Common Search & ComparisonYesNo

The Provider Services Associate typically works within healthcare or insurance settings, focusing on provider relations and claims. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication and problem-solving, Provider Services Associates require healthcare-specific knowledge and certifications, making their roles more specialized within the healthcare industry.

What are popular job titles related to Provider Services Associate jobs in Louisiana?

For Provider Services Associate jobs in Louisiana, the most frequently searched job titles are:

What cities in Louisiana are hiring for Provider Services Associate jobs?

Cities in Louisiana with the most Provider Services Associate job openings:

Provider Services Associate jobs near you

Office Services Associate

C&W Services

New Orleans, LA

$15.25 - $19/hr

Full-time

PTO

Re-posted 3 days ago

Job description

Job Title

Office Services Associate

Job Description Summary

This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and packages. Assume accountability for all support functions for assigned floor(s)

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
  • Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
  • Process all outgoing USPS and accountable mail
  • Keep inventory of all supplies in mail areas-includes USPS and accountable mail
  • Assist and notify end users of mail and shipping protocols
  • Audit and update mail lists as needed
  • Support confidential document shredding in accordance with stated policy
  • Arrange and maintain conference rooms for meetings, lunches, and various events
  • Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
  • Prepare large volume print requests and finishing to colleague specifications
  • Quality check all print work to ensure accuracy
  • Use of high speed MFD’s (multi-function devices)
  • Provide service, colleague support and 1st level maintenance for MFD’s
  • Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly
  • Ensure pantries have adequate supplies and replenish as needed
  • Maintain coffee and ice machines
  • Distribute firm wide distributions as needed; desk drops
  • Post client signage as requested in designated areas
  • Clean and make ready workstations/offices for new hires
  • Arrange conference rooms as needed for meetings to include beverage and food set-ups
  • Cover reception desk as needed for both breaks and PTO coverage
  • Order food for meetings as requested
  • Clean conference rooms following meetings
  • Collect glass and dishware, load, wash and return items to designated floor locations
  • Order vending machine supplies as needed
  • Stock vending machines with products as needed
  • Clean out refrigerators and microwaves weekly or as needed
  • Monitor clean desk policy for compliance
  • First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist
  • Report issues with audio/visual equipment to ensure quick resolution
  • Assist other OSA’s as needed to meet demand
  • Work overtime as needed to assist with special projects
  • All duties as assigned
  • Must assist in supporting all service lines in addition to primary role

#INDCWS

JOB REQUIREMENTS & QUALIFICATIONS:
  • Able to lift 50-75 lbs.  
  • General knowledge of audio/visual equipment     
  • High school diploma or equivalent (GED)
  • Copier/fax/FedEx/postage machine knowledge
  • Basic computer skills
SPECIAL SKILLS:
  • Ability to multi-task and prioritize            
  • Good interpersonal skills
  • Exceptional customer service skills
  • Exceptional verbal and written communication skills           
  • Exceptional organizational skills             
  • Ability to work independently with minimal supervision                     
  • Admirable punctuality/attendance record

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”

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