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Provider Relations Representative Jobs in Dallas, TX

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Provider Relations Representative information

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$13

$27

$41

How much do provider relations representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for provider relations representative in Dallas, TX is $27.59, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $31.15 per hour, depending on experience, location, and employer.

What is a provider relations representative?

Provider Relations Representatives are professionals who serve as the main point of contact between healthcare providers, such as doctors or clinics, and health insurance companies or managed care organizations. They handle inquiries, resolve issues, and ensure that providers understand and comply with policies, procedures, and contractual obligations. Their role is crucial in maintaining positive relationships, addressing concerns, and facilitating smooth communication to improve patient care and provider satisfaction.

What does a provider relations representative do?

A provider relations representative works for a health care agency and is the primary liaison between their company and health care providers, such as medical doctors and dentists. As a provider relations representative, your specific job duties vary, depending on your employer. But your responsibilities may include answering questions from doctor’s offices about benefit verification, entering claims data for processing, and maintaining a good relationship with providers. To become a provider relations representative, you need a high school diploma or equivalent, though many employers prefer candidates with an associate or bachelor’s degree in a health care related field and industry experience.

What are the key skills and qualifications needed to thrive as a provider relations representative, and why are they important?

To thrive as a Provider Relations Representative, you need a solid understanding of healthcare policies, contract negotiation, and customer service, often supported by a bachelor’s degree in healthcare administration or a related field. Familiarity with claims processing systems, CRM software, and provider databases is typically required. Strong interpersonal, problem-solving, and conflict resolution skills help you build effective relationships with healthcare providers. These skills and qualities are essential for ensuring provider satisfaction, resolving issues efficiently, and maintaining strong network partnerships.

What are some common challenges provider relations representatives face when working with healthcare providers, and how can they be addressed?

Provider Relations Representatives often encounter challenges such as resolving complex contract issues, addressing provider concerns about claims processing, and navigating changing healthcare regulations. Building strong communication skills and maintaining up-to-date knowledge of company policies can help address these challenges effectively. Proactively engaging with providers, listening to their feedback, and collaborating with internal departments are key strategies for fostering positive relationships and ensuring provider satisfaction.

What is the difference between Provider Relations Representative vs Customer Service Representative?

AspectProvider Relations RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentHealthcare offices, insurance companiesCall centers, retail, service industries
Employer & IndustryHealth insurance, healthcare providersVarious industries including retail, telecom
Search & Comparison IntentUnderstanding roles in healthcare insuranceCustomer support roles across industries

The Provider Relations Representative focuses on managing relationships with healthcare providers and ensuring compliance with insurance policies, often working within healthcare or insurance companies. In contrast, a Customer Service Representative handles general customer inquiries, support, and issue resolution across various industries. While both roles require strong communication skills, the Provider Relations Representative specializes in healthcare provider interactions, making it a more industry-specific position.

More about Provider Relations Representative jobs

What are the most commonly searched types of Provider Relations Representative jobs in Dallas, TX?

The most popular types of Provider Relations Representative jobs in Dallas, TX are:

What are popular job titles related to Provider Relations Representative jobs in Dallas, TX?

For Provider Relations Representative jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Provider Relations Representative jobs in Dallas, TX look for?

The top searched job categories for Provider Relations Representative jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Provider Relations Representative jobs?

Cities near Dallas, TX with the most Provider Relations Representative job openings:

Provider Relations Representative jobs near you
Infographic showing various Provider Relations Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 1% Internship, 95% Full Time, and 4% Part Time. Highlights an 95% In-person, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,387 per year, or $27.6 per hour.

Client Relations Representative

Dr Delphinium Designs+Events

Dallas, TX • On-site

Other

Re-posted 21 days ago

Job description

Client Relations Representative

Dr Delphinium, Dallas' premier florist, is seeking a bright and energetic Client Relations Representative to join our growing team. Our work is guided by Connection, Celebration, Ownership, Drive, Integrity, and Creativity — values that shape how we care for our clients and support one another every day. If you're passionate about building relationships, love helping people, and thrive in a fast-paced, team-driven environment, this is an opportunity to make a meaningful impact.

As a Client Relations Representative, you are the voice of the company and often the first point of contact for our customers. You'll deliver exceptional service, offer thoughtful guidance on our floral and gift offerings, and ensure each interaction feels personal, professional, and seamless. This role is ideal for someone who communicates with warmth and confidence, takes pride in follow-through, and enjoys being part of a collaborative team focused on creating memorable experiences.

Responsibilities
  • Deliver exceptional service to clients over the phone with a warm and professional demeanor.
  • Provide expert product knowledge and gift recommendations to educate and guide clients.
  • Monitor and confirm all order details to ensure customer selections are processed accurately and on time.
  • Handle escalated customer issues and concerns with a calm, solution-focused approach.
  • Collaborate with internal teams to resolve product or service-related issues efficiently.
  • Master and maintain up-to-date knowledge of the POS (Point of Sale) system; assist in training team members.
  • Offer technical support to retail locations regarding product information, availability, and pricing.
  • Review, implement, and improve customer service procedures and call center standards.
  • Ensure all customer interactions reflect our high standards and commitment to excellence.
  • Maintain compliance with company policies, procedures, and guidelines.
Requirements
  • 2+ years of leadership or relevant customer service experience preferred.
  • Strong guest service mindset; friendly, personable, and genuinely enjoys helping others.
  • Confident in influencing, leading, and collaborating with team members.
  • Critical thinker with strong decision-making and problem-solving skills.
  • Excellent verbal communication and active listening abilities.
  • Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
  • Self-starter with a flexible, positive attitude.
  • Calm, tactful, and composed under pressure — especially during high-volume periods.
  • Proficient in Microsoft Office and/or Google Suite and comfortable learning new software.
  • Excellent spelling and grammar.
  • Weekend Availability.
  • Tobacco-free workplace; adherence to company policy required during working hours
  • A creative eye for design; passion for flowers, events, or gifting is a plus.
  • Must pass a drug test and background check.

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