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Provider Outreach Representative Jobs in Florida

Leon Medical Centers

Community Outreach Rep

Miami, FL · On-site

Join our team as a Community Outreach Representative and become the face of our organization in the ... Explains the services provided in our medical centers. * Offers center tours and home visits to our ...

Leon Medical Centers

Community Outreach Rep

Miami, FL · On-site

Join our team as a Community Outreach Representative and become the face of our organization in the ... Explains the services provided in our medical centers. * Offers center tours and home visits to our ...

Team Fishel

Customer Outreach Representative

Plant City, FL · On-site

$14 - $19/hr

The Customer Outreach Representative provides communication support throughout the life cycle of a project as it relates to both our engineering and construction services. Teammates in this role are ...

Palm Medical Centers

$40K - $100K/yr

With over 24,000 at-risk members, we provide primary care and other services to seniors and ... Overview The Patient Relations Outreach Representative will focus on enrolling new members with ...

Team Fishel

Customer Outreach Representative

Plant City, FL · On-site

$14 - $19/hr

The Customer Outreach Representative provides communication support throughout the life cycle of a project as it relates to both our engineering and construction services. Teammates in this role are ...

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Provider Outreach Representative information

What does a provider outreach representative do?

A Provider Outreach Representative acts as a liaison between healthcare providers and insurance companies or healthcare organizations. Their main responsibilities include educating providers about policies, procedures, and compliance requirements, resolving billing or claim issues, and ensuring that providers have the necessary information to deliver services efficiently. They also collect feedback from providers to help improve service delivery and maintain strong professional relationships. This role often involves both phone and in-person communication, requiring strong interpersonal and problem-solving skills.

What are the key skills and qualifications needed to thrive as a provider outreach representative, and why are they important?

To thrive as a Provider Outreach Representative, you need a thorough understanding of healthcare processes, insurance policies, and strong communication skills, often supported by a bachelor’s degree in healthcare administration or a related field. Familiarity with customer relationship management (CRM) software, claims processing systems, and Microsoft Office Suite is typically required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help build effective relationships with healthcare providers. These skills ensure accurate information exchange, improved provider satisfaction, and streamlined healthcare operations.

What are some common challenges faced by provider outreach representatives when working with healthcare providers?

Provider Outreach Representatives often encounter challenges such as addressing providers' concerns about administrative processes, keeping up with frequent policy updates, and effectively communicating complex information. Building trust and maintaining positive relationships with busy providers can require persistence and strong interpersonal skills. Additionally, representatives must be adaptable and detail-oriented, as they often coordinate across teams and handle a variety of inquiries related to claims, billing, and compliance.

What is the difference between Provider Outreach Representative vs Medical Sales Representative?

AspectProvider Outreach RepresentativeMedical Sales Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma; often a background in sales or healthcare preferred
Work EnvironmentHealthcare facilities, clinics, or provider officesMedical device or pharmaceutical company offices, client sites, or trade shows
Employer & Industry UsageHospitals, clinics, healthcare providersMedical device, pharmaceutical, or biotech companies
Common Search & Comparison IntentUnderstanding roles in healthcare outreach and provider engagementSales roles in medical industry, product promotion

The Provider Outreach Representative focuses on engaging healthcare providers to promote services or products, often working directly within healthcare settings. In contrast, Medical Sales Representatives primarily sell medical products or pharmaceuticals, often traveling to client sites or trade shows. Both roles require healthcare or sales knowledge but differ in daily tasks and work environments.

Is outreach work a good career path?

Provider Outreach Representatives typically engage with healthcare providers and community partners to promote services and ensure compliance. The role often requires strong communication skills, organization, and knowledge of healthcare systems, making it a stable career with opportunities for advancement in health administration and community outreach. Job satisfaction depends on individual interests in advocacy and relationship-building.

What cities in Florida are hiring for Provider Outreach Representative jobs?

Cities in Florida with the most Provider Outreach Representative job openings:

Infographic showing various Provider Outreach Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Community Outreach Rep

Miami, FL • On-site

Leon Medical Centers
Health Care and Social Assistance • 1 - 5K employees
Learn more about Leon Medical Centersexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Join our team as a Community Outreach Representative and become the face of our organization in the community. In this role, you will inspire engagement through educational outreach, develop strong local partnerships, and support Medicare Advantage enrollment and retention efforts that positively impact the lives of our members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Makes scripted phone calls to individuals who can potentially become Leon Medical Centers patients.
  2. Explains the services provided in our medical centers.
  3. Offers center tours and home visits to our sales department.
  4. Answers any questions over the phone.
  5. Keeps track of potential members who have been scheduled for center tours.
  6. Contributes to team effort by accomplishing related results as needed.
  7. Complies with all HIPPA and LMC rules and regulations.
  8. Complies with Leon Medical Centers policies and procedures and maintains confidentiality of patient medical records in accordance with state and federal laws.

EDUCATION

  • High School Diploma or equivalent.

WORK EXPERIENCE

  • Customer service or telemarketing experience preferred.

LANGUAGE SKILLS

  • Fluent in English and Spanish required.

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