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Provider Customer Service Representative Jobs (NOW HIRING)

Avflight

Customer Service Representative

Columbus, MS · On-site

$15.75 - $21.25/hr

Duties: • Provide superior customer service to crew members and passengers • Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground ...

Stoner's Pizza Joint

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

As a CSR or customer service representative, your primary responsibilities include inputting orders ... Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping ...

Lincare

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

Experienced CSR with a love to serve our military customers and support our white glove CPAP ... Come Join our Optigen Team on our mission to be the premiere CPAP provider in the nation! This ...

Petro

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound ...

Nan McKay & Associates

Customer Service Rep

Bridgeport, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative The position duties include a wide range of activities related to providing customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other ...

IEWC

Customer Service Representative

Phoenix, AZ

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer ...

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All JobsProvider Customer Service Representative Jobs

Provider Customer Service Representative information

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How much do provider customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for provider customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a provider customer service representative?

Provider Customer Service Representatives are professionals who act as a primary point of contact between healthcare providers and insurance companies or healthcare organizations. They assist providers with questions related to claims, benefits, billing, authorizations, and policy guidelines. Their goal is to ensure that healthcare providers receive accurate information and support so they can serve patients effectively. These representatives often handle phone calls, emails, and other communications, resolving issues and providing guidance on procedures and requirements.

What are the key skills and qualifications needed to thrive as a provider customer service representative?

To thrive as a Provider Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service principles, often supported by a high school diploma or equivalent. Familiarity with claims processing systems, CRM software, and call center platforms is typically required. Strong communication, problem-solving abilities, and patience are crucial soft skills for effectively resolving provider inquiries and building rapport. These competencies ensure accurate information delivery, efficient issue resolution, and positive provider experiences, which are vital for organizational success.

What are some common challenges provider customer service representatives face when handling provider inquiries, and how can these be managed?

Provider Customer Service Representatives often encounter challenges such as navigating complex insurance policies, resolving claim disputes, and managing high call volumes from healthcare providers. To effectively handle these situations, representatives rely on strong problem-solving skills, thorough knowledge of company policies, and clear communication. Collaborating closely with internal teams, such as claims and billing departments, is also essential for swift and accurate resolution of provider issues. Ongoing training and access to up-to-date resources help representatives stay informed and better serve provider needs.

What is the difference between Provider Customer Service Representative vs Insurance Customer Service Representative?

AspectProvider Customer Service RepresentativeInsurance Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma; insurance-specific certifications may be preferred
Work EnvironmentHealthcare facilities, provider offices, hospitalsInsurance companies, call centers, broker offices
Employer & IndustryHealthcare industry, medical providersInsurance industry, insurance carriers
Common Search & ComparisonProvider Customer Service Representative vs Insurance Customer Service Representative

Both roles involve assisting customers with inquiries, but Provider Customer Service Representatives focus on healthcare providers and patient-related issues, while Insurance Customer Service Representatives handle insurance policies and claims. The roles share similar credentials and work environments but serve different sectors within the healthcare and insurance industries.

Is remote provider customer service representative a stressful job?

A remote provider customer service representative role can be stressful due to high call volumes, handling difficult customer issues, and meeting performance metrics. However, it often offers flexible schedules and the ability to work from home, which can reduce some stressors associated with traditional office jobs.

What cities are hiring for Provider Customer Service Representative jobs?

Cities with the most Provider Customer Service Representative job openings:

Provider Customer Service Representative jobs near you
Infographic showing various Provider Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

RB Global Inc.

Milwaukee, WI • On-site

$19.38/hr

Other

Posted 10 days ago

Job description

Job Title

Customer Service Representative

Job Description

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

Responsibilities

Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers. Perform other duties as assigned.

Qualifications

Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed.

Job Info

Job Identification 11142 Locations N70W25277 Indian Grass Ln, Sussex, WI, 53089, US (On-site) Degree Level No Formal Education Job Schedule Full time Minimum Salary $15.50 hourly Maximum Salary $19.38 hourly

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