Protection Agent Jobs (NOW HIRING)

Disney Store is hiring for an Asset Protection Agent Position in Midtown, New York City. Base pay starts at $18.45/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

The Asset Protection Agent is used in select locations to aid the store Cast in supporting a safe and secure environment for Cast Members and Guests. This is accomplished through proactive deterrence, identification and resolution associated to suspicious activity and potential unsafe behaviors. This role reports into the Asset Protection Manager with daily oversight by Store Leadership.

Primary Responsibilities:

• Acts as a visible deterrent to potential risk at store entrances/exits and throughout site maintaining high visibility, monitoring for, responding to and escalating incidents of suspicious activity, unsafe behaviors and other potential workplace security concerns
• Utilizes specialized training related to Retail Counter-Terrorism and TWDC Workplace Security Programs to identify, deter and report associated activity such as but not limited to aggressive/escalated behavior, civil unrest protests, imminent threat, terrorism, etc.
• Conducts onsite security/safety inspections in person (and via CCTV where applicable), responding to and escalating identified risks to Store Leadership and Corporate Asset Protection (Loss Prevention)/Safety (refer to security/safety inspection forms)
• Supports emergency preparedness and crisis response programs to help mitigate potential impacts, support Cast and Guest needs and promote a risk adverse culture
• Supports Store Leadership with deterrence and response to aggressive theft activity/organized retail crime, escalated Guest interactions and assists store Cast with response to Electronic Article Surveillance (EAS) activations when needed
• Conducts 24/7 camera and alarm monitoring (where applicable), related incident notification, investigation, trend analysis and case management documentation
• Conducts Cast Member and vendor site access security screening related to bag/package/coat inspections
• Acts as law enforcement liaison and security/safety point of contact for regional industry and TWDC partners at the direction of Corporate Asset Protection/Safety
• Demonstrates and acts in accordance with Disney values, behaviors and guidelines

Qualifications:

- Minimum one year Asset Protection /Loss Prevention/Security experience within a retail environment

- Attention to detail, ability to prioritize and tasks

- Demonstrated time management and organizational skills

- Excellent verbal and written communication skills

- Demonstrated success in working in a team environment

- Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder

Available to work a flexible schedule that meets the needs of the business including evenings, holidays and weekends

Preferred Qualifications:

- Three years Asset Protection /Loss Prevention/Security experience within a retail environment

- Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices

- Has an understanding of basic Safety practices and procedures

Working knowledge and experience utilizing retail CCTV systems

Required Education:

High School Diploma or equivalent

The pay rate for this role in New York is $18.45-$20.50 per hour.