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Prosource Jobs in Chesapeake, OH (NOW HIRING)

ProSource

Customer Service Engineer

Huntington, WV · On-site

Prosource Business Technology Solutions Provider Prosource, the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025.

Prosource

Customer Service Engineer

Huntington, WV · On-site

Prosource, the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback gathered ...

Prosource

Customer Service Engineer

Huntington, WV · On-site

Job Type Full-time Description Prosource, the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is ...

Prosource

Field Service Manager

Huntington, WV · On-site

Prosource , the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback ...

Prosource

Field Service Manager

Huntington, WV · On-site

$55K - $65K/yr

Job Type Full-time Description Prosource , the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is ...

Prosource

Customer Service Engineer

Huntington, WV

Description Prosource, the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee ...

Prosource

Field Service Manager

Huntington, WV · On-site

Description Prosource , the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee ...

All JobsProsource JobsProsource Jobs in Chesapeake, OH

Prosource information

What is a Prosource?

Prosource is typically a company name rather than a specific job title, but it often refers to organizations specializing in business solutions such as IT services, document management, and workforce solutions. Employees at Prosource may work in roles like IT support, sales, customer service, or document solutions, helping businesses improve efficiency with technology and office systems. Their work can involve consulting, technical support, training, and implementing new business processes. The specific responsibilities depend on the department and job role within Prosource.

What are the key skills and qualifications needed to thrive as a Prosource account manager?

To thrive as a Prosource account manager, you need strong sales acumen, industry knowledge in flooring, and a background in business or related fields. Familiarity with CRM software, sales tracking tools, and product inventory systems is typically required. Excellent communication, relationship-building, and problem-solving skills help standout in this client-focused role. These qualifications are crucial for meeting client needs, driving sales growth, and ensuring long-term business success.

What are some common challenges faced by sales associates at ProSource, and how can new team members effectively overcome them?

Sales associates at ProSource often encounter challenges such as learning the extensive product catalog, adapting to a consultative sales approach, and building relationships with both trade professionals and retail customers. New team members can overcome these obstacles by actively engaging in the company's training programs, seeking mentorship from experienced colleagues, and dedicating time to understanding client needs. Collaboration with the design and operations teams also plays a crucial role in delivering exceptional service and meeting client expectations.

What is the difference between Prosource vs Electrician?

AspectProsourceElectrician
CredentialsTypically requires specialized training or certification in sourcing or procurementRequires electrical licensing, apprenticeships, and certifications
Work EnvironmentOffice, warehouse, or project sites focusing on sourcing materialsConstruction sites, residential, or commercial buildings
Industry UsageUsed in supply chain, procurement, and project managementUsed in construction, maintenance, and electrical installation

Prosource and Electrician roles differ mainly in credentials and work environment. Prosource focuses on procurement and sourcing tasks, often in office settings, while Electricians perform electrical work on-site requiring specialized licensing. Both are essential in their industries but serve distinct functions.

What cities near Chesapeake, OH are hiring for Prosource jobs?

Cities near Chesapeake, OH with the most Prosource job openings:

Prosource jobs near you
Infographic showing various Prosource job openings in Chesapeake, OH as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Engineer

Huntington, WV • On-site

ProSource
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Re-posted 19 days ago

Job description

Prosource Business Technology Solutions Provider

Prosource, the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.

Major Goals and Responsibilities

Professionally represents company as responsive, reliable, and customer-oriented through proficiency, cost effectiveness and timely service of office equipment consistent with calls/units per day, utilization and effective approach to customer needs during both the installation process and through routine service calls.

Requirements Essential Activities and Responsibilities Hardware/Software Support (75%)
  • Schedule service calls in a timely fashion that conforms to the contractual commitments
  • Provide assistance in a break-fix fashion along with performing networking installations as required to meet our customer commitments on a daily basis
  • Develop territory and inventory management skills with assistance to provide cost effective service
  • Follow proper call-closing procedures
  • Must maintain proper territory management
  • Maintain tool kit, supplies, and accurate inventory
  • Maintain effective relationships with customer and fellow employees
  • Provide sales support as required (i.e. advising sales on problems at accounts, service leads).
Developmental (15%)
  • Responsible for self-scheduling of required training courses to ensure necessary knowledge of all products offered by company. Training would include CBT courses offered by our vendors, classroom training or another authorized training facility.
  • Show measurable progress in technical abilities, troubleshooting techniques and productivity
Administrative (10%)
  • Complete customer care tickets, bi-weekly mileage report, inventory transfer sheets, connectivity installation forms, and online vacation and personal day requests in a timely and accurate manner.
  • Establish an up-to-date electronic file of service manuals, parts books and other service literature and be familiar with their contents
Behavioral Traits, Attitudes and Skills Required
  • Assertiveness
  • Communication
  • Decision Making
  • Initiative
  • Organization
  • Problem Solving
  • Teamwork
  • Learner
  • Customer Relation Skills
  • Professionalism
  • Reliability
  • Compliance with directives
  • Understanding of basic digital technology
  • All tasks will be carried out ethically, legally and professionally
Prerequisites (i.e... education, experience)
  • High school diploma or equivalent
  • Technical School Graduate or equivalent experience
  • 1-3 years' experience related to technical /repair of business equipment.
  • Experience working with Konica Minolta equipment would be considered an advantage.
  • Operate a motor vehicle and have a valid driver's license at all times
Physical Requirements:
  • Must be able to lift up to 50lbs, be able to sit, stand or stoop for long periods of time
  • Must be able to work full time
Primary People Contacts:
  • Customers, logistics team, service managers and technicians, Parts Department, Customer Service and VP of Technical Service
Toughest Part of the Job:
  • Must be able to work closely with all of our vendors to ensure customer satisfaction is achieved with the least amount of downtime
  • Thorough understanding of all models serviced
  • Frequent interruptions, immediate demands
  • Ability to balance multiple tasks simultaneously
Compensation Method:
  • Base salary will be determined by level of experience.
  • Bonus plan based on performance.
  • Some overtime may be required.

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