The Amazon Web Services Professional Services (ProServe) Industry team is seeking an experienced ProServe Area Delivery Leader (PADL) with global responsibility for our Engagement Management ...
The Amazon Web Services Professional Services (ProServe) Industry team is seeking an experienced ProServe Area Delivery Leader (PADL) with global responsibility for our Engagement Management ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible ...
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible ...
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional ...
ProServe Engagement Manager, WWPS, ProServe, WWPS, ProServe Non Profits Organization (NPO)
Chicago, IL · On-site
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
ProServe Engagement Manager, WWPS, ProServe, WWPS, ProServe Non Profits Organization (NPO)
Chicago, IL · On-site
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely ...
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to ...
Proserve information
See salary details
$5.29 - $9.64
0% of jobs
$9.64 - $13.99
0% of jobs
$13.99 - $18.33
0% of jobs
$18.33 - $22.68
0% of jobs
$25.52 is the 25th percentile. Wages below this are outliers.
$22.68 - $27.03
38% of jobs
$27.03 - $31.38
0% of jobs
$31.38 - $35.73
0% of jobs
$35.73 - $40.08
0% of jobs
$40.08 - $44.43
9% of jobs
The median wage is $44.80 / hr.
$44.43 - $48.78
29% of jobs
$48.78 - $53.13
23% of jobs
$5
$40
$53
How much do proserve jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for proserve in the United States is $40.87, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $52.88 per hour, depending on experience, location, and employer.
What are Proserve jobs?
Proserve jobs refer to positions within Amazon Web Services (AWS) Professional Services, commonly called 'ProServe.' These roles involve working directly with customers to help them plan, design, and implement cloud solutions using AWS technologies. ProServe professionals often include consultants, project managers, and technical specialists who guide organizations through cloud adoption and digital transformation. The work typically requires strong technical skills, customer-facing experience, and the ability to manage complex projects. ProServe teams play a key role in helping clients maximize the value of their AWS investments.
What is the difference between Proserve vs Customer Service Representative?
| Aspect | Proserve | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, industry-specific training | High school diploma or equivalent, customer service skills |
| Work Environment | Field or on-site technical settings, client locations | Call centers, retail, office settings |
| Employer & Industry Usage | Telecommunications, IT, technical service providers | Retail, banking, hospitality, general customer support |
Proserve professionals typically require technical certifications and work in technical or field environments, focusing on installation, maintenance, or technical support. Customer Service Representatives mainly handle client inquiries in retail or call centers, with less emphasis on technical credentials. While both roles involve client interaction, Proserve roles are more specialized and technical, whereas Customer Service Representatives focus on general customer support.
What are the typical challenges faced by professionals in a Proserve (Professional Services) role, and how can they be addressed?
Professionals in Proserve roles often face the challenge of balancing multiple client projects with differing requirements and timelines. Managing client expectations while delivering high-quality solutions under tight deadlines is common. Effective communication, strong project management skills, and the ability to quickly adapt to changing client needs are key to overcoming these challenges. Proactively setting clear goals, regularly updating stakeholders, and leveraging team collaboration tools can help ensure successful project delivery and client satisfaction.
What are the key skills and qualifications needed to thrive as a ProServe consultant, and why are they important?
To thrive as a ProServe (Professional Services) consultant, you need strong project management, problem-solving abilities, and expertise in your specific industry or technical domain, often supported by a relevant degree or certifications. Familiarity with tools like Salesforce, SAP, AWS, or other client-required platforms, as well as project management software like Jira or MS Project, is typically expected. Exceptional communication, client relationship management, and adaptability are crucial soft skills for success in this role. These skills ensure effective delivery of client solutions, high customer satisfaction, and the ability to navigate complex project challenges.
More about Proserve jobs
What cities are hiring for Proserve jobs? Cities with the most Proserve job openings:
What states have the most Proserve jobs? States with the most job openings for Proserve jobs include:
What job categories do people searching Proserve jobs look for? The top searched job categories for Proserve jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Amazon rating
7.4
Based on 6,828 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Amazon Web Services Professional Services (ProServe) Industry team is seeking an experienced ProServe Area Delivery Leader (PADL) with global responsibility for our Engagement Management capability. This senior leadership role will have responsibility for building, scaling, and evolving the ProServe Industry Engagement Management capability. The PADL-EM will have responsibility for all Engagement Management delivery activities globally, ensuring optimal support while maximizing team utilization and revenue performance. You'll report to the Geo Delivery Leader serving as a strategic advisor to customers, partners, and internal AWS teams.
As a PADL-EM you will coach, manage, and guide our Engagement Management - Delivery Practice Managers (DPMs) and their teams, to ensure they are providing best in class Engagement Management to our customers. Routinely engaging with C-level executives within our customers, you will be responsible for ensuring Area SDTs work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. PADLs primarily drive their teams to partner with ProServe Account Executives to identify, understand, and define business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and successfully executing SOWs.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team growth and performance through implementing tailored people development plans, ensuring Area SDTs are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. PADLs success is primarily measured through the Area P&L by delivering customer engagements on time, within budget, and exceeding customer expectations (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced Professional Services Delivery Leader, you will be responsible for:
• Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams
• Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets
• Driving business development initiatives and provide portfolio guidance and oversight
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and partners to identify and define customer business outcomes
• Managing the Area P&L, optimizing team growth, performance, and utilization, ensuring on-time and within-budget delivery of customer engagements
• Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews
• Driving quality and productivity initiatives to exceed customer satisfaction targets
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 10+ years of IT and/or Management Consulting, or 5+ years of people leadership experience
- Bachelor's degree in Computer Science, Math, or a related field
- Experience leading cloud transformation projects
- Experience building and leading IT Consulting delivery teams of Engagement Managers with global Fortune 500 companies
- Experience in any of the industries such as Health Care & Life Sciences, Telecommunications, Financial Services (Banking/Insurance), Automotive and Manufacturing, Energy, Media & Entertainment, Gaming and Sports
PREFERRED QUALIFICATIONS
- Experience in financial modeling, P&L management or analysis
- Experience building and maintaining C-level client relationships
- Advanced technology degree ond/or Project Management Professional (PMP), (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Understanding of AWS services, architectures, and best practices, experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework,
- Experience developing agentic and AI solutions across multiple lines of businesses and customers to scale delivery productivity and quality through global mechanisms
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually
USA, GA, Atlanta - 201,000.00 - 272,000.00 USD annually
USA, IL, Chicago - 201,000.00 - 272,000.00 USD annually
USA, NY, New York - 221,100.00 - 299,200.00 USD annually
USA, TX, Austin - 201,000.00 - 272,000.00 USD annually
USA, TX, Dallas - 201,000.00 - 272,000.00 USD annually
USA, TX, Houston - 201,000.00 - 272,000.00 USD annually
USA, VA, Arlington - 201,000.00 - 272,000.00 USD annually
USA, VA, Herndon - 201,000.00 - 272,000.00 USD annually
USA, WA, Seattle - 201,000.00 - 272,000.00 USD annually
As a PADL-EM you will coach, manage, and guide our Engagement Management - Delivery Practice Managers (DPMs) and their teams, to ensure they are providing best in class Engagement Management to our customers. Routinely engaging with C-level executives within our customers, you will be responsible for ensuring Area SDTs work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. PADLs primarily drive their teams to partner with ProServe Account Executives to identify, understand, and define business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and successfully executing SOWs.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team growth and performance through implementing tailored people development plans, ensuring Area SDTs are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. PADLs success is primarily measured through the Area P&L by delivering customer engagements on time, within budget, and exceeding customer expectations (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced Professional Services Delivery Leader, you will be responsible for:
• Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams
• Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets
• Driving business development initiatives and provide portfolio guidance and oversight
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and partners to identify and define customer business outcomes
• Managing the Area P&L, optimizing team growth, performance, and utilization, ensuring on-time and within-budget delivery of customer engagements
• Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews
• Driving quality and productivity initiatives to exceed customer satisfaction targets
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 10+ years of IT and/or Management Consulting, or 5+ years of people leadership experience
- Bachelor's degree in Computer Science, Math, or a related field
- Experience leading cloud transformation projects
- Experience building and leading IT Consulting delivery teams of Engagement Managers with global Fortune 500 companies
- Experience in any of the industries such as Health Care & Life Sciences, Telecommunications, Financial Services (Banking/Insurance), Automotive and Manufacturing, Energy, Media & Entertainment, Gaming and Sports
PREFERRED QUALIFICATIONS
- Experience in financial modeling, P&L management or analysis
- Experience building and maintaining C-level client relationships
- Advanced technology degree ond/or Project Management Professional (PMP), (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Understanding of AWS services, architectures, and best practices, experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework,
- Experience developing agentic and AI solutions across multiple lines of businesses and customers to scale delivery productivity and quality through global mechanisms
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually
USA, GA, Atlanta - 201,000.00 - 272,000.00 USD annually
USA, IL, Chicago - 201,000.00 - 272,000.00 USD annually
USA, NY, New York - 221,100.00 - 299,200.00 USD annually
USA, TX, Austin - 201,000.00 - 272,000.00 USD annually
USA, TX, Dallas - 201,000.00 - 272,000.00 USD annually
USA, TX, Houston - 201,000.00 - 272,000.00 USD annually
USA, VA, Arlington - 201,000.00 - 272,000.00 USD annually
USA, VA, Herndon - 201,000.00 - 272,000.00 USD annually
USA, WA, Seattle - 201,000.00 - 272,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US