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Proserve information

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$5

$40

$53

How much do proserve jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for proserve in the United States is $40.87, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $52.88 per hour, depending on experience, location, and employer.

What are Proserve jobs?

Proserve jobs refer to positions within Amazon Web Services (AWS) Professional Services, commonly called 'ProServe.' These roles involve working directly with customers to help them plan, design, and implement cloud solutions using AWS technologies. ProServe professionals often include consultants, project managers, and technical specialists who guide organizations through cloud adoption and digital transformation. The work typically requires strong technical skills, customer-facing experience, and the ability to manage complex projects. ProServe teams play a key role in helping clients maximize the value of their AWS investments.

What is the difference between Proserve vs Customer Service Representative?

AspectProserveCustomer Service Representative
Required CredentialsTechnical certifications, industry-specific trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentField or on-site technical settings, client locationsCall centers, retail, office settings
Employer & Industry UsageTelecommunications, IT, technical service providersRetail, banking, hospitality, general customer support

Proserve professionals typically require technical certifications and work in technical or field environments, focusing on installation, maintenance, or technical support. Customer Service Representatives mainly handle client inquiries in retail or call centers, with less emphasis on technical credentials. While both roles involve client interaction, Proserve roles are more specialized and technical, whereas Customer Service Representatives focus on general customer support.

What are the typical challenges faced by professionals in a Proserve (Professional Services) role, and how can they be addressed?

Professionals in Proserve roles often face the challenge of balancing multiple client projects with differing requirements and timelines. Managing client expectations while delivering high-quality solutions under tight deadlines is common. Effective communication, strong project management skills, and the ability to quickly adapt to changing client needs are key to overcoming these challenges. Proactively setting clear goals, regularly updating stakeholders, and leveraging team collaboration tools can help ensure successful project delivery and client satisfaction.

What are the key skills and qualifications needed to thrive as a ProServe consultant, and why are they important?

To thrive as a ProServe (Professional Services) consultant, you need strong project management, problem-solving abilities, and expertise in your specific industry or technical domain, often supported by a relevant degree or certifications. Familiarity with tools like Salesforce, SAP, AWS, or other client-required platforms, as well as project management software like Jira or MS Project, is typically expected. Exceptional communication, client relationship management, and adaptability are crucial soft skills for success in this role. These skills ensure effective delivery of client solutions, high customer satisfaction, and the ability to navigate complex project challenges.
More about Proserve jobs
What cities are hiring for Proserve jobs? Cities with the most Proserve job openings:
What states have the most Proserve jobs? States with the most job openings for Proserve jobs include:
What job categories do people searching Proserve jobs look for? The top searched job categories for Proserve jobs are:
Proserve jobs near you
Infographic showing various Proserve job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 66% In-person, 17% Hybrid, and 17% Remote job distribution, with an average salary of $85,000 per year, or $40.9 per hour.
Senior ProServe Account Executive, AWS WWPS Professional Services

Senior ProServe Account Executive, AWS WWPS Professional Services

Amazon

Herndon, VA • Hybrid

Full-time

Posted 17 hours ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,929 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Application deadline: Jul 8, 2026
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth.

As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities

PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives.

Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
As an experienced services sales professional, you will be responsible for:
Leading business development efforts by engaging customers and driving high-value engagements
Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
Advocating for customers while balancing AWS business objectives

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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