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Property Claims Adjuster Jobs in Springfield, MA

Experience handling claims in both field and desk settings is strongly preferred. Holds an active adjuster license or possess a license that qualifies for reciprocity in the applicable states is ...

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Property Claims Adjuster information

See Springfield, MA salary details

$22.9K

$69.4K

$94.9K

How much do property claims adjuster jobs pay per year?

As of Aug 15, 2026, the average yearly pay for property claims adjuster in Springfield, MA is $69,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $84,200.00 per year, depending on experience, location, and employer.

Is it worth becoming a property claims adjuster?

A property claims adjuster evaluates insurance claims related to property damage, often requiring knowledge of insurance policies, strong communication skills, and sometimes licensing or certification. The role offers steady employment opportunities, especially in regions prone to natural disasters, and can lead to career advancement within the insurance industry.

What is a property claims adjuster?

A property claims adjuster is a specialized insurance inspector whose job is to inspect property damage, such as wind or flood damage to a commercial or residential building, and assess how much an insurance company should pay based on the policy terms of coverage. As a property claims adjuster, your duties and responsibilities include interviewing the policyholder and other witnesses to the damage, investigating the damage, and analyzing other records. You may consult with other experts, such as engineers and lawyers, to determine the scope of the claim. You then write a report and pass it on to an examiner, whose job it is to approve or deny claims.

What are the key skills and qualifications needed to thrive as a property claims adjuster, and why are they important?

To thrive as a Property Claims Adjuster, you need strong analytical skills, knowledge of insurance policies, and a relevant degree or industry certification such as AIC (Associate in Claims). Familiarity with claims management software, digital inspection tools, and estimating systems like Xactimate is typically required. Excellent communication, negotiation, and attention to detail are soft skills that set top adjusters apart. These skills ensure accurate claim assessments, positive customer interactions, and efficient resolution of property claims.

What are some common challenges faced by property claims adjusters, and how can they be managed effectively?

Property Claims Adjusters often encounter challenges such as managing a high volume of claims, handling emotionally distressed clients, and navigating complex policy details. Effective time management and strong organizational skills are crucial for prioritizing tasks and responding promptly to claimants. Building rapport with clients and maintaining clear communication can help manage expectations and diffuse difficult situations. Additionally, staying up-to-date with industry regulations and leveraging technology for documentation can streamline the claims process and reduce errors.

What is the difference between Property Claims Adjuster vs Insurance Claims Examiner?

AspectProperty Claims AdjusterInsurance Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles require licensing or certificationsHigh school diploma; often requires licensing or certifications
Work EnvironmentField and office settings, inspecting property damageOffice-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting property damage claimsInsurance companies, reviewing claims for validity and coverage
Common Search & Comparison IntentYesYes

The main difference between a Property Claims Adjuster and an Insurance Claims Examiner lies in their roles. Property Claims Adjusters typically inspect and assess property damage on-site, working directly with policyholders. Insurance Claims Examiners review claims submitted by policyholders, often working in an office setting to verify coverage and validity. Both roles require similar credentials and are integral to the insurance industry, but they focus on different stages of the claims process.

What does a property claims adjuster do?

A Property Claims Adjuster is responsible for evaluating insurance claims related to property damage, such as damage from storms, fires, or theft. They investigate the circumstances of the claim, inspect the property, review policy details, and determine the extent of the insurance company's liability. Adjusters work closely with policyholders, contractors, and sometimes law enforcement to gather all relevant information. Their goal is to ensure claims are settled fairly and efficiently, in accordance with the terms of the insurance policy.

How to become a property claims adjuster with no experience?

To become a property claims adjuster with no experience, you can start by obtaining a relevant license, such as a state insurance adjuster license, which often requires passing an exam. Gaining knowledge of insurance policies, claims processes, and developing strong communication skills can help you qualify for entry-level positions, which may include on-the-job training or mentorship programs.

What are popular job titles related to Property Claims Adjuster jobs in Springfield, MA?

For Property Claims Adjuster jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Property Claims Adjuster jobs?

Cities near Springfield, MA with the most Property Claims Adjuster job openings:

Infographic showing various Property Claims Adjuster job openings in Springfield, MA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $69,360 per year, or $33.3 per hour.

Multi-Line Claims Adjuster - Connecticut

Property Claim Professionals

Hartford, CT • On-site

Contractor

Re-posted 12 days ago


Job description

A dynamic organization supplying quality claims outsource solutions to insurance carriers, countrywide is seeking multi-line adjusters in your area. There are many competing vendors in our marketplace, but we are not your typical "vendor". Our company was built by insurance company claims executives to support insurance companies' claim operations to help them meet their organizations goal of providing quality claims solutions at a reasonable cost.
We excel in providing professional, knowledgeable claims professionals to handle large losses, catastrophe claims, business interruption and daily property claims, as well as handle complete liability investigations, task assignments including scene investigations and property damage appraisals, construction defect claims as well as first party automobile claims for personal and commercial insurance policyholders.
Position Summary:
A national independent insurance adjusting firm has immediate openings for Multi-Line Claims adjusters that possess the ability to work remotely and have the experience to handle both property and liability claims. The candidate must possess the ability to adjust commercial and residential property losses and must also have a working knowledge of how to determine negligence and assess damages. The candidate should be able to perform all tasks with modest supervision. The candidate must possess the ability to understand coverage, how to investigate a variety of property and negligence claims, how to value and estimate property damage as well as the ability to evaluate Bodily Injury damages for settlement.
Requirements:
  • Minimum 5 years first-party commercial and/or residential property and liability adjusting experience
  • Maintain own current estimating software; Xactimate preferred
  • Working computer; internet access and Microsoft Word required
  • Must demonstrate strong time management and customer service skills
  • Ability to take recorded statements in the field or with legal representatives
  • Experience in preparing Statements of Loss, Proofs of Loss, and denial letters
  • State adjuster's license where required
  • Must have valid driver's license

Knowledge and Skills:
  • In-depth knowledge of property and liability insurance coverage and industry standards
  • Prepare full captioned reports by collecting and summarizing information required by client
  • Strong verbal and written communications skills
  • Prompt, reliable, and friendly service
  • Must submit to background check; void in states where prohibited
  • Experience in industry specific areas a plus, but not necessary: fire departments, agricultural, lumber mills, high value or historic buildings or Construction Defects, Automobile Liability, Subrogation Recovery investigations

Responsibilities:
  • Completes residential and commercial field property inspections utilizing Xactimate software and general liability field investigations to determine negligence and damages
  • Investigate claims by obtaining recorded statements from insureds, claimants or witnesses; by interviewing fire, police or other governmental officials as well as inspecting claimed damages
  • Recommend claim reserves based on investigation, through well supported reserve report
  • Obtain and interpret official reports
  • Review applicable coverage forms and endorsement, providing thorough analysis of coverage and any coverage issues in well documented initial captioned report to client
  • Maintain acceptable product quality through compliance with established Best Practices of client

Preferred but Not Required:
  • College Degree
  • AIC, or other professional designations

All candidates must pass a full background check