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Prop Firm Customer Service Jobs in Delaware (NOW HIRING)

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We are seeking a Customer Service Representative to join the company, a premier supplier, in ... As an international professional services firm with deep expertise in consulting and staff ...

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Customer Service Rep. Req number: R8160 Employment type: Full time Worksite flexibility ... Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

Medicaid Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

Medicaid Customer Service Representative Req number: R7911 Employment type: Full time Worksite ... Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

Digital Marketing Coordinator

Wilmington, DE · On-site +1

$30.99 - $48.35/hr

Generate email marketing lists using the Firm CRM system, following best practices and standards ... Two years of experience in a professional services firm or digital shared services role Essential ...

$33K - $41K/yr

Written/verbal communication, customer service skill, use of power tools i.e. drills/saws ... Coordinate scenic and prop build schedules with staff and guest artists. * Serve as a back-up head ...

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... A firm looking for an organized, friendly, and dependable Client Service Coordinator to help ... Friendly, professional, and customer-focused * Excellent written and verbal communication skills

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... A firm looking for an organized, friendly, and dependable Client Service Coordinator to help ... Friendly, professional, and customer-focused * Excellent written and verbal communication skills

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Associate, Client Service - Delaware

Wilmington, DE · Hybrid

$14 - $19.50/hr

Support and eventually assume responsibility for independent consultant firm coverage and day-to-day client servicing activities. * Partner with internal stakeholders to support requests for proposal ...

Client Service Associate 1

Dover, DE · On-site

$11.50 - $16/hr

The firm is a member of a family of companies with experience in all 50 states, and clients in ... Provides excellent customer service to all clients, as measured by responsiveness and client ...

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm ... SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ...

Client Service Associate 2

Dover, DE · On-site

$11.50 - $16/hr

The firm is a member of a family of companies with experience in all 50 states, and clients in ... Services: * Teaching * Learning Solutions * Data Systems * IT Solutions * Financial Solutions

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Prop Firm Customer Service information

What are some common challenges faced by Prop Firm Customer Service representatives, and how can they be addressed?

Prop Firm Customer Service representatives often encounter challenges such as handling high volumes of complex trading-related inquiries, managing client expectations regarding account issues or withdrawals, and communicating clearly about proprietary trading rules. Successfully addressing these challenges requires a strong understanding of trading platforms, firm policies, and regulatory requirements. Representatives benefit from ongoing training, collaboration with trading and technical teams, and developing excellent problem-solving and communication skills to ensure clients receive accurate and timely support.

What is the difference between Prop Firm Customer Service vs Prop Trader?

AspectProp Firm Customer ServiceProp Trader
Required CredentialsBasic customer service skills, sometimes industry-specific trainingTrading experience, financial knowledge, sometimes certifications
Work EnvironmentOffice or remote, client-focused, support-orientedTrading desks, markets, independent or team-based
Employer & Industry UsageFinancial firms, proprietary trading firms, brokeragesProprietary trading firms, financial markets

Prop Firm Customer Service roles focus on supporting traders and clients, requiring communication skills and industry knowledge. Prop Traders actively trade using firm capital, requiring trading expertise and risk management skills. While both roles operate within the prop trading industry, their responsibilities and skill sets differ significantly.

What are the key skills and qualifications needed to thrive as a Prop Firm Customer Service representative?

To thrive as a Prop Firm Customer Service representative, you need a solid understanding of financial markets, trading concepts, and strong problem-solving abilities, typically supported by experience in customer support or the finance sector. Familiarity with trading platforms (such as MetaTrader or cTrader), CRM systems, and ticketing tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for handling trader inquiries and resolving issues efficiently. These skills are vital to ensure accurate support, build client trust, and maintain the firm's reputation in a fast-paced trading environment.

What is a Prop Firm Customer Service representative?

A Prop Firm Customer Service representative is a professional who assists clients and traders with inquiries, technical support, and account-related issues at a proprietary trading firm. Their role involves answering questions about trading platforms, account status, and firm policies, as well as resolving problems efficiently. They act as a crucial link between the firm's internal teams and its clients, ensuring a smooth and positive trading experience. Good communication skills and knowledge of trading operations are essential for this role.
What cities in Delaware are hiring for Prop Firm Customer Service jobs? Cities in Delaware with the most Prop Firm Customer Service job openings:
Infographic showing various Prop Firm Customer Service job openings in Delaware as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution.

Customer Service Representative

Acro Service Corporation

Wilmington, DE • On-site

$18/hr

Contractor

Posted yesterday

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Job description

Job description

We are seeking a Customer Service Representative to join the company, a premier supplier, in Wilmington, DE, US, 19801 While working in this clean and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!


Qualifications:

    • Phone background preferred
    • Proficient on the computer
    • Good typing skills
    • Friendly customer service.
    • Contact with taxpayers at the window.
    • 100% incoming calls, 1000 calls/day across the department

The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.

Company Description

With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.