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Project Success Manager Jobs in Miami, FL (NOW HIRING)

Truv

Customer Success Manager

Miami, FL · Remote

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... Lead client onboarding, out-of-the-box implementation, configuration projects, collaborating with ...

Steer

Strategic Customer Success Manager

Miami, FL · Remote

Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders. * Lifecycle Oversight: Demonstrated success managing the entire ...

Steer

Enterprise Customer Success Manager

Miami, FL · Remote

Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders. * Lifecycle Oversight: Demonstrated success managing the entire ...

Iru

Customer Success Manager, Enterprise

Miami, FL · On-site

The Opportunity As a Customer Success Manager at Iru, you will partner with enterprise customers to ... If you're someone who wants to engage in new, exciting projects that will challenge your skills in ...

Deloitte

Deployment Success Manager

Miami, FL

Ability to lead projects or workstreams and prioritize multiple tasks in a fast-paced and dynamic ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Iru

Customer Success Manager, Commercial

Miami, FL · Hybrid

The Opportunity As a Customer Success Manager at Iru, you will be responsible for ensuring our ... If you're someone who wants to engage in new, exciting projects that will challenge your skills in ...

Iru

Customer Success Manager, Enterprise

Miami, FL · Hybrid

The Opportunity As a Customer Success Manager at Iru, you will partner with enterprise customers to ... If you're someone who wants to engage in new, exciting projects that will challenge your skills in ...

KENTECH Consulting

ACCOUNT SUCCESS MANAGER

Miami, FL · On-site

We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking ... IMPACT We are looking for a Client Success Account Manager who can serve as a trusted partner to ...

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All JobsProject Success JobsProject Success Manager JobsProject Success Manager Jobs in Miami, FL

Project Success Manager information

See Miami, FL salary details

$43K

$100.5K

$162.1K

How much do project success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for project success manager in Miami, FL is $100,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $122,900.00 per year, depending on experience, location, and employer.

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.
What are popular job titles related to Project Success Manager jobs in Miami, FL? For Project Success Manager jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Project Success Manager jobs in Miami, FL look for? The top searched job categories for Project Success Manager jobs in Miami, FL are:
What cities near Miami, FL are hiring for Project Success Manager jobs? Cities near Miami, FL with the most Project Success Manager job openings:
Project Success Manager jobs near you

Customer Success Manager

Truv

Miami, FL • Remote

$80K - $100K/yr

Full-time

Posted 29 days ago

Job description

About Truv:

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.
About the Job:

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role entails strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.
What You’ll Do
  • Own the relationship with assigned mid-market accounts post-sales(up to 250K ARR), serving as the primary point of contact for kickoff, out-of-the-box implementation, integration, training and optimization.
  • Lead client onboarding, out-of-the-box implementation, configuration projects, collaborating with customers’ teams for go-live and ongoing support.
  • Create and deliver training programs for customer teams.
  • Be part of the pooled model to answer customer questions and first-level triage .
  • Execute onboarding and implementation for 80-100 accounts.
  • Run periodic business reviews with key stakeholders.
  • Partner with Sales on renewals and upsell opportunities.
  • Document customer feedback and feature requests.
  • Monitor customer metrics and usage patterns to identify opportunities for expanded adoption.
Who You Are
  • 3-5+ years of experience in customer success or similar customer-facing role within B2B SaaS, Mortgage, or Lending or fintech.
  • Proven track record at early-stage startups (50-200 employees).
  • Minimum 5 year tenure in previous positions, demonstrating stability and impact.
  • Prior account management or customer management experience essential.
  • Problem-solving capabilities.
  • Outstanding communication skills with ability to explain product features, integrations and functionality to various audiences.
  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
Success Metrics:
  • Customer retention and expansion rates.
  • Time-to-value for new customers.
  • Churn rate for your book of business.
  • Product adoption metrics.
  • Customer health scores.
  • Revenue growth within accounts.
Benefits:
  • Competitive salary and equity package.
  • Fully Remote.
  • Health, dental, and vision benefits.
  • 401(k)
  • Flexible time off.
  • Work with cutting-edge technology and innovative customers.
  • Learn from an experienced leadership team from top tech companies.
  • High-impact role with clear growth trajectory.
  • Opportunity to shape the future of financial data access.
  • This role serves as a stepping stone toward technical positions like TAM, offering exposure to API products and technical customer management.
Base salary; bonus and equity package are additional.
We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
 
Applicants must be based in the United States and legally authorized to work in the U.S. Applications from candidates residing outside the United States will not be considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.