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Project Success Manager Jobs in Carol Stream, IL

Ripple

Senior Customer Success Manager

Chicago, IL · On-site

  • Retirement

  • PTO

As a Ripple Treasury Customer Success Manager, you are a critical part of our customers' adoption ... Proven project management skills with a track record of acting as a trusted advisor to drive ...

Ripple

Senior Customer Success Manager

Chicago, IL · On-site

  • Retirement

  • PTO

As a Ripple Treasury Customer Success Manager, you are a critical part of our customers' adoption ... Proven project management skills with a track record of acting as a trusted advisor to drive ...

Deloitte

Deployment Success Manager

Chicago, IL · On-site

Ability to lead projects or workstreams and prioritize multiple tasks in a fast-paced and dynamic ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Harvey

Majors Customer Success Manager

Chicago, IL · On-site

$180K - $210K/yr

Role Overview As a Majors Customer Success Manager, you'll play a critical role in guiding our ... large technology projects. * Excellent communication and strategic planning skills, and a ...

Salesforce

Customer Success Manager - Tableau

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value ... priorities, projects, and goals. We are looking for candidates who have experience supporting ...

Data Clean LLC

Customer Success Manager (69590)

Wood Dale, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage project creation and data entry for all renewal projects and services within Acumatica ... Ensure customer success and positive experience for customers. * Achieve assigned revenue quota in ...

Harvey

Majors Customer Success Manager

Chicago, IL · On-site

$180K - $210K/yr

Role Overview As a Majors Customer Success Manager, you'll play a critical role in guiding our ... large technology projects. * Excellent communication and strategic planning skills, and a ...

Okta, Inc.

Principal Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Principal Customer Success Manager role will play a critical part in the exciting growth and ... Possess exceptional presentation, communication, and project management skills, particularly when ...

Inmar

Client Success Manager, Media

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Client Success Manager (CSM) serves as the primary day-to-day contact and relationship owner ... Manage internal project workflows via Monday.com, Salesforce, and other systems to maintain ...

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Showing results 41-60

All JobsProject Success JobsProject Success Manager JobsProject Success Manager Jobs in Carol Stream, IL

Project Success Manager information

See Carol Stream, IL salary details

$46.5K

$108.6K

$175.3K

How much do project success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for project success manager in Carol Stream, IL is $108,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $132,900.00 per year, depending on experience, location, and employer.

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.

What job categories do people searching Project Success Manager jobs in Carol Stream, IL look for?

The top searched job categories for Project Success Manager jobs in Carol Stream, IL are:

What cities near Carol Stream, IL are hiring for Project Success Manager jobs?

Cities near Carol Stream, IL with the most Project Success Manager job openings:

Project Success Manager jobs near you

Senior Customer Success Manager - On site

Airoom Companies, LLC

Lincolnwood, IL

$85K - $95K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Position Description: Company Overview

Airoom, a nationally recognized leader in the residential Design & Build field since 1958, specializes in home additions, kitchens. Interior and exterior, remodeling and new custom home construction, is seeking a Customer Success Manager to interact and support its customers through their remodeling and building journey. The company is committed to delivering exceptional value and fostering long-term partnerships with its customers.
Job Summary
The Customer Success Manager role will focus on ensuring that customers achieve their desired outcomes, maximizing satisfaction and retention, and building strong relationships. Responsibilities include guiding onboarding, helping with transitioning through architecture, development and construction, addressing concerns, advocating for customer needs and directing service and warranty. The ideal candidate should be passionate about customer success with strong relationship management, problem-solving, and communication skills.
Key Responsibilities
Relationship Management: Serve as the main contact for a customer portfolio, building relationships with stakeholders and understanding customer goals.Customer Success & Value Realization: Lead onboarding, develop success plans, and educate customers on the process.Retention & Expansion: Monitor customer health to identify risks and strategies for retention, identify upsell/cross-sell opportunities, and collaborate with sales on renewals and expansion.Advocacy & Collaboration: Advocate for customer needs internally, collaborate with other teams for a cohesive approach, and resolve customer concerns.Data & Insights: Monitor key success metrics, analyze usage data, and create reports on customer outcomes.Issue Resolution & Service Oversight: Oversee and ensure the timely resolution of punch lists, service requests, and warranty claims from initiation to completion.Team Leadership: Lead and manage the service team, consisting of 1–2 field technicians.Customer Success Platform Experience: Schedule service activities and follow up consistently through our CRM system to ensure accountability and client satisfaction.Evaluate opportunities to increase customer satisfaction, expansion, and retention.Work cross-functionally with Sales, Production and Marketing to ensure customers have the full power of Airoom behind them.Required Skills and Qualifications10+ years of client-facing and client success experience in a service based B to C business involving project based, high-value, longer sales cycles. This position is not suited for transactional or product-based sales and service environments. Our typical client engagement spans 12–18 months and involves residential design/build projects ranging from $100K to over $3M. Proven success in managing long-term relationships for 100 or more concurrent clients and guiding clients through extended decision-making and project deliverables processes is essential.Service oriented and a problem solver when addressing concerns.Excellent problem-solving and critical-thinking abilities.Solid organizational and time management skills.Proficiency in CRM and customer success platforms.Ability to apply technological solutions to business problems.Ability to influence stakeholders.Preferred skills and qualificationsBachelor’s degree in business, marketing, communications, or a related field with relevant certifications.Familiarity with enterprise systems and customer feedback tools.Experience with post-sale client support, warranty management, or service operations.Full Benefits Package: Medical, Dental, Vision, Life, 401K, Short Term Disability, Long Term Disability, On-Site Fitness Center and Paid Vacation/Personal Time Off.
To learn more about Airoom, please visit our website at airoom.comLocation: Lincolnwood, IL
Job Type: Full-time

$85,000.00 - $95,000.00 Annually