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Project Operations Supervisor Jobs in Concord, NC

Sagility

Operations Supervisor

Concord, NC · On-site

Job title: Operations Supervisor Education: * High School Diploma or equivalent required ... Ability to delegate and manage work loads and projects across functions within the organization.

Sagility LLC

Operations Supervisor

Concord, NC · On-site

Job title: Operations Supervisor Education: * High School Diploma or equivalent required ... Ability to delegate and manage work loads and projects across functions within the organization.

Sagility LLC

Operations Supervisor

Concord, NC · On-site

Job title: Operations Supervisor Education: * High School Diploma or equivalent required ... Ability to delegate and manage work loads and projects across functions within the organization.

Sagility

Operations Supervisor

Concord, NC · On-site

Job title: Operations Supervisor Education: * High School Diploma or equivalent required ... Ability to delegate and manage work loads and projects across functions within the organization.

Linde

Operations Supervisor

Charlotte, NC · On-site

Operations Supervisor Charlotte, NC, United States req32172 What you will enjoy doing* * In this ... and support 5S and Lean Projects to reduce operating costs through Operational Excellence ...

Corning

Operations Shift Supervisor

Concord, NC

$80K - $111K/yr

As an Operations Shift Supervisor, you'll lead front-line operations in a 24/7 environment ... Project management experience * Green Belt certification or equivalent continuous improvement ...

Corning

Operations Shift Supervisor

Concord, NC · On-site

$80K - $111K/yr

As an Operations Shift Supervisor, you'll lead front-line operations in a 24/7 environment ... Project management experience * Green Belt certification or equivalent continuous improvement ...

Corning

Operations Shift Supervisor

Concord, NC · On-site

$80K - $111K/yr

As an Operations Shift Supervisor, you'll lead front-line operations in a 24/7 environment ... Project management experience * Green Belt certification or equivalent continuous improvement ...

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Project Operations Supervisor information

See Concord, NC salary details

$36.3K

$89.2K

$143K

How much do project operations supervisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for project operations supervisor in Concord, NC is $89,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $101,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a project operations supervisor, and why are they important?

To thrive as a Project Operations Supervisor, you need strong project management skills, budgeting expertise, and a background in operations, often supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as MS Project or Asana), ERP systems, and reporting tools is typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and resolving operational challenges. These skills and qualities are essential for ensuring projects are delivered on time, within budget, and aligned with organizational goals.

What is a project operations supervisor?

Project Operations Supervisors are professionals responsible for overseeing the day-to-day activities and workflows of a project within an organization. They coordinate between various teams, ensure that project milestones are met on time, and that resources are used efficiently. Their role often involves monitoring progress, resolving operational issues, and implementing process improvements to enhance productivity. Project Operations Supervisors play a key role in ensuring projects are completed successfully, within budget, and to the desired quality standards.

What is the difference between Project Operations Supervisor vs Project Coordinator?

AspectProject Operations SupervisorProject Coordinator
Required CredentialsTypically a bachelor's degree in project management, business, or related field; certifications like PMP are commonUsually an associate's or bachelor's degree; certifications are less common but may include CAPM
Work EnvironmentOversees multiple projects, manages teams, and ensures operational efficiencySupports project teams, assists with scheduling, and tracks project progress
Employer & Industry UsageUsed in construction, IT, manufacturing, and engineering sectorsCommon across various industries including marketing, healthcare, and IT

The Project Operations Supervisor focuses on managing project execution and team coordination, ensuring operational success. In contrast, the Project Coordinator primarily supports project planning and tracking. Both roles are essential but differ in scope and responsibilities within project management teams.

How does a project operations supervisor typically collaborate with cross-functional teams to ensure project success?

As a Project Operations Supervisor, you'll work closely with various departments such as project management, logistics, finance, and technical teams to align resources and timelines. Effective collaboration often involves leading regular meetings, facilitating clear communication, and proactively addressing bottlenecks or challenges. Building strong relationships with team members and stakeholders is essential for problem-solving and keeping projects on track. This role also requires balancing operational oversight with adaptability, as priorities may shift throughout a project's lifecycle.

What are popular job titles related to Project Operations Supervisor jobs in Concord, NC?

For Project Operations Supervisor jobs in Concord, NC, the most frequently searched job titles are:

What job categories do people searching Project Operations Supervisor jobs in Concord, NC look for?

The top searched job categories for Project Operations Supervisor jobs in Concord, NC are:

What cities near Concord, NC are hiring for Project Operations Supervisor jobs?

Cities near Concord, NC with the most Project Operations Supervisor job openings:

Project Operations Supervisor jobs near you

Operations Supervisor

Sagility

Concord, NC • On-site

Full-time

Posted 11 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

62nd of 71 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role of a Supervisor is to ensure the highest level of service for our clients by coaching and developing our customer service representatives and managing performance to consistently meet and exceed client expectations.

Job title:

Operations Supervisor

Job Description:

Education:

  • High School Diploma or equivalent required, Associates or Bachelor's degree preferred

Experience:

  • 1+ years' experience in customer service, call center or related field, including 12 months in a supervisor capacity. Healthcare Industry Preferred.

Mandatory Skills:

  • Excellent interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.

  • Ability to improve and/or transform team processes across functions within the organization.

  • Ability to understand basic data and take appropriate action.

  • Ability to drive individual and team efficiency and productivity through effective and efficient metric management.

  • Ability to coach, train, and motivate employees and evaluate their performance.

  • Ability to effectively lead and develop team towards improved performance.

  • Ability to delegate and manage work loads and projects across functions within the organization.

  • Ability to successfully drive continuous improvement efforts by leading work streams related to call center metrics and monitoring tools.

  • Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.

Roles & Responsibilities:

  • Coach and develop team to achieve account specific and organization CPIs and KPIs.

  • Responsible for monitoring employee performance using coaching tool and performance dashboards based on CPIs and KPIs.

  • Responsible for managing employee performance to include coaching, reward and recognition activities and merit/performance reviews.

  • Responsible for clearly communicating client and organization's expectations on an individual and team basis.

  • Develop daily and weekly action Plans to address individual performance in relationship to team performance.

  • Responsible for employee accountability and productivity, utilizing tools and reporting provided by clients and organization.

  • Responsible for handling escalated and non-resolved customer calls.

  • Participate in cross-functional activities and communication to further Company's capabilities and improvements.

  • Responsible for communicating by personal example and ongoing dialogue compliance to Company's policies and procedures, e.g., conducting oneself as a positive role model for all employees, particularly our CSRs.

  • Promote teamwork and cooperative effort.

  • Help train and provide guidance to other CSRs within the organization

  • Maintain a clean, safe, and unobstructed work area, and practice good safety habits.

  • Provide internal and external customers with the highest quality service.


The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Location:

Work@Home USAUnited States of America

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