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Project Lead Jobs in Chicago, IL (NOW HIRING)

* Position Name:- Project Lead * Client and the Project we are hiring for: - rSTAR * Replacement or a new role: - New * FTE/CONTRACT: - Contract * Location: - Remote * Shift Timings/ Time Zone: Onshore

New

Project Lead

Chicago, IL · On-site

$90 - $130/hr

Description Velox Solutions is seeking an experienced and driven Project Lead to oversee end-to-end software development lifecycle for our innovative tech products. The ideal candidate will ...

The Project Lead will serve as the primary operational and strategic point of contact for IQVIA and Johnson & Johnson Innovative Medicine stakeholders, ensuring delivery of programobjectivesin ...

Project Lead - RUA92307

Chicago, IL · On-site

$200 - $225/hr

The Project Lead will serve as the primary operational and strategic point of contact for IQVIA and Johnson & Johnson Innovative Medicine stakeholders, ensuring delivery of program objectives in ...

The Project Lead will serve as the primary operational and strategic point of contact for IQVIA and Johnson & Johnson Innovative Medicine stakeholders, ensuring delivery of programobjectivesin ...

Job Summary We are seeking a Project Lead with strong engagement management and analytics capabilities to lead AI transformation initiatives. This role combines requires one to partner with senior ...

JOB SUMMARY The Account Project Lead (APL) is responsible for managing and guiding a team that handles client accounts and projects. This role ensures that team efforts align with client needs ...

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Project Lead information

See Chicago, IL salary details

$11

$39

$69

How much do project lead jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for project lead in Chicago, IL is $39.06, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $49.28 per hour, depending on experience, location, and employer.

What is a project lead?

A Project Lead is a professional responsible for overseeing and managing specific projects within an organization. They coordinate team members, set project goals, manage timelines and budgets, and ensure that project objectives are met according to the set standards. Project Leads serve as the main point of contact between team members and stakeholders, often reporting on progress and addressing any issues that arise. Their role requires strong leadership, communication, and organizational skills.

How does a project lead typically collaborate with cross-functional teams during a project?

As a Project Lead, you will regularly coordinate with cross-functional teams such as developers, designers, marketing, and client stakeholders to ensure project milestones are met. This involves organizing meetings, clarifying requirements, resolving conflicts, and facilitating communication across departments. Effective collaboration is essential for identifying potential risks early and keeping everyone aligned with the project goals. By fostering strong relationships and maintaining clear communication channels, Project Leads help drive projects to successful completion while balancing various team interests.

What are the key skills and qualifications needed to thrive as a project lead, and why are they important?

To thrive as a Project Lead, you need strong project management skills, industry knowledge, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is commonly required. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and manage stakeholder expectations. These skills ensure that projects are delivered on time, within budget, and meet organizational goals.

What is the difference between Project Lead vs Project Manager?

AspectProject LeadProject Manager
CredentialsOften requires relevant industry experience, certifications like PMP are common but not always mandatoryTypically requires PMP or similar project management certifications
Work EnvironmentLeads project teams, focuses on technical and operational aspectsOversees entire project lifecycle, manages budgets, timelines, and stakeholder communication
Employer & Industry UsageUsed across industries to denote team leadership roles within projectsCommon in corporate, construction, IT sectors for formal project oversight

While both roles involve leading projects, a Project Lead primarily focuses on guiding the team and executing project tasks, often with less administrative responsibility. A Project Manager has broader accountability for planning, budgeting, and stakeholder communication, ensuring project success from start to finish.

Infographic showing various Project Lead job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $81,249 per year, or $39.1 per hour.

Project Lead

Westmont, IL • On-site

rSTAR Technologies
IT Services • 201 - 500 employees

Other

Posted 3 days ago

New


Job description

  • Position Name:- Project Lead
  • Client and the Project we are hiring for: - rSTAR
  • Replacement or a new role: - New
  • FTE/CONTRACT: - Contract
  • Location: - Remote
  • Shift Timings/ Time Zone: Onshore
  • Expected Joining Timeline: Immediate.


Job Description-


rSTAR is seeking an experienced Project Lead with strong IVR/IVA, and CCaaS project experience to lead cross-functional teams delivering innovative customer experience and contact-center solutions. The ideal candidate will have a solid background in project/program delivery, Agile methodologies, stakeholder management, and technology transformation, with the ability to drive complex IVR, Intelligent Virtual Assistant (IVA), and Contact Center as a Service (CCaaS) initiatives from planning through successful implementation.


Years of experience :- 8+ Years

Roles and Responsiblities :-

  • Lead and manage end-to-end project delivery for IVR, IVA, CCaaS, and customer experience technology initiatives.
  • Facilitate ceremonies, including sprint planning, daily stand-ups and retrospectives.
  • Manage project scope, timelines, milestones, resources, deliverables, risks, issues, assumptions, and dependencies.
  • Drive project execution across multiple workstreams and ensure alignment between business objectives, customer experience goals, and technical delivery.
  • Work closely with Product Owners and Business Analysts to ensure requirements, acceptance criteria, and priorities are clearly defined and delivered.
  • Partner with Technical Leads and Solution Architects to manage IVR/IVA flows, CCaaS integrations, APIs, CRM integrations, telephony, routing, and downstream/upstream system dependencies.
  • Monitor project progress against the delivery plan and proactively identify and resolve risks, blockers, and cross-team dependencies.
  • Ensure programs and projects are delivered on time, within agreed scope, and aligned with business objectives.
  • Manage stakeholder communication, project status reporting, executive updates, and escalation management.
  • Coordinate UAT, production readiness, deployment, and transition-to-operations activities.
  • Drive continuous improvement across project delivery processes, Agile practices, and team performance.
  • Support solution ideation and identify opportunities to improve automation, self-service, IVR containment, conversational AI, and customer experience.


Must Have :-

  • Proven experience as a Project Lead / Program Manager / Delivery Lead.
  • 8+ years of experience in technology project delivery, program management.
  • Strong experience managing IVR, IVA, CCaaS, contact-center transformation, conversational AI, or customer experience technology projects.
  • Strong knowledge of Project methodologies, including practical experience.
  • Strong understanding of project planning, delivery governance, risk management, dependency management, resource management, and change management.
  • Experience coordinating with Product Owners, Business Analysts, Technical Leads, Architects, Developers, QA, business stakeholders, and external vendors.
  • Strong understanding of SDLC, delivery lifecycle, release management, UAT, deployment, and production support processes.
  • Ability to translate business objectives into actionable delivery plans and ensure successful execution.
  • Excellent stakeholder management and communication skills, with the ability to communicate effectively with both technical and executive audiences.


Good To Have:-

  • Experience with leading AI/ML, Generative AI, conversational AI, NLP/NLU, speech recognition, or intelligent automation initiatives.
  • Experience with major CCaaS, IVR, IVA, CRM, telephony, or conversational AI platforms.
  • Familiarity with Azure DevOps, Jira, Confluence, Mural, Microsoft Visio, PowerPoint, and other project management/collaboration tools.
  • Experience managing projects involving API integrations, cloud platforms, CRM integrations, telephony systems, and enterprise applications.
  • Experience working with distributed/global teams and third-party technology vendors.
  • Experience in a Consulting Firm, Systems Integrator, or large enterprise transformation program is an added advantage.
  • Agile/Scrum certifications such as CSM, PSM, SAFe, PMI-ACP, or equivalent are preferred.


Qualification & skills:-

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field (or equivalent experience).
  • 8+ years of relevant experience in project management, program delivery, delivery, or technology transformation.
  • Strong leadership, communication, stakeholder management, negotiation, and conflict-resolution skills.
  • Strong analytical, problem-solving, decision-making, and documentation skills.
  • Ability to manage multiple priorities and work independently in a fast-paced, delivery-focused environment.
  • Strong organizational skills with excellent attention to detail and ownership of project outcomes.
  • Ability to influence cross-functional teams and drive accountability without direct authority.

Strong customer-centric mindset with the ability to balance business value, technical feasibility, delivery time