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Project Based Jobs in Baltimore, MD (NOW HIRING)

LHH US

Staff Accountant

Hunt Valley, MD

$55K - $75K/yr

The ideal candidate will have a strong understanding of accounting principles, job costing, project-based accounting, and construction industry financial practices. Essential Duties and ...

LHH US

Staff Accountant

Hunt Valley, MD

$55K - $75K/yr

The ideal candidate will have a strong understanding of accounting principles, job costing, project-based accounting, and construction industry financial practices. Essential Duties and ...

W. R. Grace & Co.

Capital Project Manager

Baltimore, MD

$126K - $173K/yr

Manage a portfolio of projects based on business objectives through effective project execution planning. * Manage projects across several categories including plant maintenance, productivity, safety ...

W. R. Grace & Co.

Capital Project Manager

Baltimore, MD

$126K - $173K/yr

Manage a portfolio of projects based on business objectives through effective project execution planning. * Manage projects across several categories including plant maintenance, productivity, safety ...

W. R. Grace & Co.

Capital Project Manager

Baltimore, MD · On-site

$126K - $173K/yr

Manage a portfolio of projects based on business objectives through effective project execution planning. * Manage projects across several categories including plant maintenance, productivity, safety ...

Ci Design, Inc.

CONTROLLER

Baltimore, MD · On-site

$135K - $175K/yr

The ideal candidate will have experience within the architecture, engineering, or professional services industry and possess strong knowledge of project-based accounting, financial reporting ...

Progress

Senior Principal Consultant

Odenton, MD · Remote

Project-based experience in the following areas: * Programming languages such as: JavaScript, TypeScript, Java, or Python. * API-driven architectures, REST, microservices, and event-driven or ...

Progress

Senior Principal Consultant

Odenton, MD · Remote

Project-based experience in the following areas: * Programming languages such as: JavaScript, TypeScript, Java, or Python. * API-driven architectures, REST, microservices, and event-driven or ...

Progress

Senior Principal Consultant

Odenton, MD · Remote

Project-based experience in the following areas: * Programming languages such as: JavaScript, TypeScript, Java, or Python. * API-driven architectures, REST, microservices, and event-driven or ...

Progress

Senior Principal Consultant

Odenton, MD · On-site

Project-based experience in the following areas: * Programming languages such as: JavaScript, TypeScript, Java, or Python. * API-driven architectures, REST, microservices, and event-driven or ...

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Showing results 41-60

All JobsProject Based JobsProject Based Jobs in Baltimore, MD

Project Based information

See Baltimore, MD salary details

$10

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$63

How much do project based jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for project based in Baltimore, MD is $30.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $36.97 per hour, depending on experience, location, and employer.

What is the difference between Project Based vs Freelance Graphic Designer?

AspectProject BasedFreelance Graphic Designer
CredentialsTypically requires a degree or certification in graphic designOften has similar credentials but varies by individual
Work EnvironmentWorks on specific projects for clients, often through agencies or companiesOperates independently, managing multiple clients
Employer/Industry UsageEmployed by companies or agencies for project-specific workSelf-employed, serving various clients across industries
Search & Comparison IntentOften compared for project scope and employment typeCompared for independence and client management

Project Based roles involve working on specific projects for a set period, often through an employer or agency. Freelance Graphic Designers operate independently, managing multiple clients simultaneously. While both require similar skills and credentials, Project Based positions typically offer more structured employment, whereas freelancing provides greater flexibility and autonomy.

What are the key skills and qualifications needed to thrive in a project based role?

To thrive in a project-based role, you need strong project management abilities, time management, and relevant expertise in the project's subject area, often supported by a degree or relevant work experience. Familiarity with tools like Microsoft Project, Asana, or Trello, and sometimes certifications such as PMP or Agile, is common. Exceptional organizational skills, adaptability, and effective communication help individuals stand out in managing shifting priorities and collaborating with diverse teams. These skills ensure projects are completed on time, within scope, and to a high standard, which is crucial for organizational success.

What are some common challenges faced in project based roles and how can they be effectively managed?

Project-based roles often involve working under tight deadlines, adapting to rapidly changing priorities, and collaborating with diverse teams. One of the main challenges is ensuring clear communication among all stakeholders to avoid misunderstandings and scope creep. Effective time management and regularly scheduled check-ins can help keep the project on track, while flexibility and adaptability are key to overcoming unexpected obstacles. Building strong relationships with team members and stakeholders also contributes to smoother project execution and successful outcomes.

What is a project based job?

Project-based jobs are temporary positions where individuals are hired to complete specific tasks or projects within a set timeframe. Unlike permanent roles, these jobs end when the project is finished. They are common in industries such as construction, IT, marketing, and consulting, where companies need specialized skills for short-term needs. Project-based roles offer flexibility and can provide varied experience, but they may not offer long-term job security or benefits typically associated with full-time employment.

What are the most commonly searched types of Project Based jobs in Baltimore, MD?

The most popular types of Project Based jobs in Baltimore, MD are:

What are popular job titles related to Project Based jobs in Baltimore, MD?

For Project Based jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Project Based jobs in Baltimore, MD look for?

The top searched job categories for Project Based jobs in Baltimore, MD are:

Project Based jobs near you
Infographic showing various Project Based job openings in Baltimore, MD as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $64,450 per year, or $31 per hour.

Project Manager - CCaaS based Client Support Services

A&T Systems

MD • On-site

Full-time

Re-posted 19 days ago

Job description

The Project Manager serves as the single point of accountability for the successful delivery, transformation, and operational performance of enterprise end-user IT services. This role provides strategic leadership across Service Desk, Desktop Support, IT Asset Management, and enabling platforms, including ServiceNow and Contact Center as a Service (CCaaS), ensuring the delivery of an integrated, customer-centric support model.
The Project Manager is responsible for maintaining operational excellence while driving continuous service improvements through process optimization, automation, analytics, and ITIL best practices. Working closely with client leadership, the Project Manager aligns technology services with organizational priorities and ensures the delivery of measurable business outcomes.
Primary Responsibilities
Enterprise Service Delivery Leadership
  • Provide overall leadership and coordination for Service Desk, Desktop Support, and IT Asset Management functions as a unified service delivery organization.
  • Serve as the primary point of contact for client leadership regarding operational performance, strategic initiatives, and service improvements.
  • Ensure service delivery aligns with organizational objectives and evolving digital transformation initiatives.
  • Coordinate cross-functional teams to deliver consistent, high-quality customer support.

Service Transformation & Continuous Improvement
  • Lead initiatives that modernize service delivery through automation, AI-enabled capabilities, and omnichannel support.
  • Promote adoption of self-service technologies, workflow automation, and knowledge management solutions.
  • Develop and maintain a continuous service improvement program using operational metrics, trend analysis, and root cause analysis.
  • Drive measurable improvements in First Contact Resolution (FCR), Customer Satisfaction (CSAT), operational efficiency, and service quality.

ServiceNow Governance & Platform Management
  • Ensure all IT services are delivered using standardized, ITIL-aligned ServiceNow workflows.
  • Collaborate with platform administrators to enhance workflow automation, knowledge management, reporting, and Virtual Agent capabilities.
  • Support integration between ServiceNow and CCaaS platforms to deliver a seamless customer experience.
  • Promote standardized processes that improve consistency, transparency, and operational scalability.

Performance Management
  • Manage performance against all contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Develop dashboards and reporting that provide actionable insights into service performance.
  • Conduct regular operational and executive service reviews with client stakeholders.
  • Monitor vendor and subcontractor performance to ensure compliance with contractual obligations.

Risk & Operational Management
  • Identify, assess, and mitigate operational, technical, and staffing risks.
  • Develop and maintain business continuity and contingency plans.
  • Lead response activities for major incidents, ensuring timely communication, escalation, and resolution.
  • Monitor operational health and proactively address emerging issues.

Transition & Organizational Change Management
  • Lead transition activities including onboarding, knowledge transfer, operational readiness, and service stabilization.
  • Develop transition plans that minimize operational disruption.
  • Support organizational change initiatives associated with new technologies, processes, and service delivery models.
  • Ensure successful adoption of new capabilities through stakeholder engagement and communication.

Stakeholder Management
  • Build collaborative relationships with client executives, agency leadership, business stakeholders, and vendors.
  • Serve as a trusted advisor on service optimization, innovation, operational efficiency, and customer experience improvements.
  • Facilitate collaboration across agencies and business units to standardize service delivery where appropriate.

Requirements
Minimum Qualifications
Education
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Master's degree or MBA preferred.
  • Project Management Professional (PMP) certification preferred.

Experience
  • Minimum of five (5) years of project management experience supporting enterprise IT initiatives.
  • Minimum of three (3) years managing IT Service Desk, End User Support, or IT Operations environments.
  • Demonstrated experience leading large-scale IT service delivery programs in complex, multi-team environments.
  • Minimum of three (3) years experience managing ServiceNow-enabled IT Service Management (ITSM) operations.
  • Strong knowledge of ITIL service management principles and best practices.

Required Knowledge, Skills & Abilities
  • Strong leadership and organizational skills with the ability to manage multiple priorities.
  • Expertise in ITIL-based IT Service Management (ITSM) practices.
  • Experience managing enterprise Service Desk and End User Support organizations.
  • Knowledge of ServiceNow ITSM capabilities and service delivery workflows.
  • Experience implementing service automation and process improvement initiatives.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Excellent written and verbal communication skills, including executive-level presentations.
  • Demonstrated ability to lead cross-functional teams in fast-paced operational environments.
  • Experience managing vendors, subcontractors, and third-party service providers.
  • Ability to manage complex projects from initiation through operational transition.

Preferred Qualifications
  • PMP certification or equivalent project/program management credential.
  • ITIL Foundation or higher certification.
  • Experience supporting enterprise state government or large public sector organizations.
  • Experience managing cloud-based Contact Center as a Service (CCaaS) platforms.
  • Experience overseeing multi-vendor service delivery models.
  • Demonstrated success improving SLA compliance, customer satisfaction, operational efficiency, and service quality through continuous improvement initiatives.
  • Familiarity with AI-enabled service management, automation, and analytics platforms.

Background Requirements
  • Must successfully complete all required background investigations, including fingerprint-based criminal background screening, in accordance with client security requirements.

Apply