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Progressive Insurance Jobs in Decatur, AL (NOW HIRING)

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Progressive Insurance information

See Decatur, AL salary details

$29.1K

$61.7K

$77.8K

How much do progressive insurance jobs pay per year?

As of Sep 4, 2026, the average yearly pay for progressive insurance in Decatur, AL is $61,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What is a Progressive Insurance job?

A Progressive Insurance job refers to a position at Progressive Corporation, a leading auto and home insurance provider. Jobs range from customer service and claims representatives to software engineers and data analysts. Employees at Progressive often enjoy benefits like remote work options, career growth opportunities, and a supportive work environment. The company values innovation, inclusivity, and customer satisfaction. Positions are available across various departments, including sales, IT, underwriting, and marketing.

What is the typical career path for employees at Progressive Insurance, and are there opportunities for advancement?

Progressive Insurance is known for promoting from within and offers a variety of career growth opportunities for high-performing employees. Starting in entry-level roles such as claims, customer service, or sales, team members can progress into supervisory, specialist, or managerial positions over time. The company provides ongoing training and professional development programs to help you expand your skills and take on new responsibilities. Additionally, Progressive encourages internal movement between departments, so you can explore different career paths within the organization.

What are the key skills and qualifications needed to thrive in the Progressive Insurance position, and why are they important?

To succeed at Progressive Insurance, key qualifications include a background in insurance, sales, or customer service, often accompanied by a relevant state license for agent roles. Familiarity with industry-standard software like insurance quoting systems, CRM platforms, and proprietary policy management tools is typically required. Strong interpersonal skills, problem-solving abilities, and a customer-focused mindset distinguish top performers. These skills are crucial for accurately addressing client needs, processing claims, and ensuring customer satisfaction in a competitive insurance environment.

Does Progressive Insurance pay well?

Progressive Insurance employees, including claims adjusters and customer service representatives, typically earn wages that are competitive within the insurance industry. Compensation varies by role, experience, and location, with entry-level positions often starting around industry-standard rates and opportunities for raises and bonuses. The company also offers benefits such as health insurance and retirement plans.

What cities near Decatur, AL are hiring for Progressive Insurance jobs?

Cities near Decatur, AL with the most Progressive Insurance job openings:

Infographic showing various Progressive Insurance job openings in Decatur, AL as of August 2026, with employment types broken down into 69% Full Time, and 31% Nights. Highlights an 100% In-person job distribution, with an average salary of $61,730 per year, or $29.7 per hour.

Account Manager - Commercial Insurance (Construction, Contractors)

Insurance Office of America

Huntsville, AL • On-site

$65K - $80K/yr

Full-time

Medical, Retirement

Re-posted 19 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance


Job description

Job Description:

Title:Account Manager - Commercial Lines
Hybrid Preferred:1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus:Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitorreports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 3-5 years of account management experience,or 5+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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