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Program Support Worker Jobs in Alabama (NOW HIRING)

ALL.SPACE

Program Manager - US Gov

Muscle Shoals, AL · On-site

... program support ideally within satellite or communications systems. * PMP or equivalent program management certification * Demonstrated experience of working in a fast paced and green field ...

ALL.SPACE

Program Manager - US Gov

Muscle Shoals, AL · On-site

... program support ideally within satellite or communications systems. * PMP or equivalent program management certification * Demonstrated experience of working in a fast paced and green field ...

L3HHCM20

Specialist, Program Management

Huntsville, AL · Hybrid

$80K - $149K/yr

Responsible for cost, schedule, and technical performance for designated project areas working with ... Assists in coordinating program support, production, and supply chain teams to ensure on time and ...

Leidos

Manufacturing Program Integrator

Huntsville, AL · On-site

$73K - $132K/yr

The selected candidate will provide program integration support within the ongoing prototype ... Bachelor's degree with 4-8 years of relevant experience working in a related job assignment.

Leidos

Manufacturing Program Integrator

Huntsville, AL · On-site

$73K - $132K/yr

The selected candidate will provide program integration support within the ongoing prototype ... Bachelor's degree with 4-8 years of relevant experience working in a related job assignment.

Leidos

Manufacturing Program Integrator

Huntsville, AL · On-site

$73K - $132K/yr

The selected candidate will provide program integration support within the ongoing prototype ... Bachelor's degree with 4-8 years of relevant experience working in a related job assignment.

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All JobsProgram Support Worker JobsProgram Support Worker Jobs in Alabama

Program Support Worker information

What is the difference between Program Support Worker vs Personal Support Worker?

AspectProgram Support WorkerPersonal Support Worker
CredentialsTypically requires a diploma or certificate in community support or related fieldsUsually requires a Personal Support Worker certificate or diploma
Work EnvironmentWorks in community programs, clinics, or social service agenciesWorks in clients' homes, healthcare facilities, or long-term care settings
Employer & IndustryNon-profit organizations, government agencies, social servicesHealthcare facilities, home care agencies, long-term care homes
Common TasksSupporting program participants, coordinating activities, providing resourcesAssisting with daily living activities, personal care, and mobility

While both roles support individuals in need, Program Support Workers focus on community-based programs and resource coordination, whereas Personal Support Workers primarily assist with personal care and daily activities in healthcare or home settings. The choice depends on the work environment and specific client needs.

Infographic showing various Program Support Worker job openings in Alabama as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 75% In-person, and 25% Remote job distribution.

Program Manager - US Gov

Muscle Shoals, AL • On-site

ALL.SPACE
See more jobs at ALL.SPACEexternal

Full-time

Medical, Retirement

Re-posted 9 days ago

Job description

To serve as the primary post-sales interface and trusted advocate for ALLSPACE customers, ensuring seamless onboarding, on time delivery, in-life support and revenue recognition.  This role leads from the front, proactively managing customer relationships, minimizing escalations, and driving service excellence.  

Responsibilities of this role are listed below: 

  • Primary post sales point of contact for customers, order fulfillment to revenue collection, service trials, in life support and post incident root cause analysis.   
  • Establish and maintain account governance including chairing weekly operational meetings, monthly service review and face to face quarterly business review.  
  • Lead customer onboarding, aligning PO deliverables, agree order fulfillment schedule, customer training or in field support commitment, deliver ITSM training and align invoice schedule.   
  • Coordinate service trials, align success criteria, ensure schedule and costs remain within scope and budget, integrate cross functional support, identify and track issues and actions, manage escalations and conduct post event reviews. 
  • Deliver order fulfillment on schedule and within agreed invoice milestones, coordinate customer training and field support, ship in time logistics and post-delivery CSAT reviews.   
  • Owner of the issue and action register tracking service issues across order fulfillment, service trials, in life support, RMA & invoicing.  
  • Chair post event reviews to improve schedule, cost and performance and to understand root cause of failures and provide direct feedback to customers.   
  • Manage the customer satisfaction program, gathering insights and driving service improvements across order fulfillment, customer training and fault resolution.   
  • Lead continual service improvement (CSI) initiatives based on customer feedback and performance data. 

Requirements

  • Bachelor's Eng/STEM degree or equivalent industry or military experience  
  • 8 years of DoD program support ideally within satellite or communications systems.   
  • PMP or equivalent program management certification  
  • Demonstrated experience of working in a fast paced and green field environment where decisions need to be made in a timely manner. 
  • Experience leading cross functional teams to delivery customer outcomes  
  • Demonstrated ability to lead customer facing initiatives across multiple geographies. 

Additional Notes 

  • Active or ability to obtain DoW security clearance  
  • Flexibility to travel and support customer requirements  

Benefits

  • Excellent Compensation package inclusive of competitive salary, 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays.
  • Bonus package
  • Career development training opportunities (in house and external)
  • Employee Referral scheme

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