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Program Support Services Manager Jobs in Pennsylvania

US Government Jobs

Program Support Assistant

Lebanon, PA · On-site

$41K - $48K/yr

Program Support Assistant This Program Support Assistant position is located at the Lebanon VA Medical Center in the High Reliability Service (HRO). The purpose of this position is to coordinate ...

SAM Inc

Program Support

Scranton, PA · On-site

$16.50/hr

Program Support - Shared Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM) , we believe everyone deserves the opportunity ...

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Program Support Services Manager information

What is the difference between Program Support Services Manager vs Program Coordinator?

AspectProgram Support Services ManagerProgram Coordinator
CredentialsBachelor's degree; experience in program support or managementBachelor's degree often preferred; entry-level roles
Work EnvironmentSupervises support teams; oversees multiple programsAssists in program implementation; supports project activities
Employer & IndustryNonprofits, government agencies, educational institutionsSimilar settings, often within the same organizations

The Program Support Services Manager typically has more responsibilities, overseeing teams and multiple programs, requiring more experience. The Program Coordinator focuses on supporting program activities and assisting with implementation. Both roles are essential in supporting organizational goals but differ in scope and seniority.

What does a Program Support Services Manager do?

A Program Support Services Manager oversees the coordination and delivery of support services within an organization, ensuring programs run efficiently and meet objectives. They manage staff, develop policies, monitor budgets, and collaborate with stakeholders to improve service quality, often utilizing project management tools and requiring strong organizational skills.

What cities in Pennsylvania are hiring for Program Support Services Manager jobs?

Cities in Pennsylvania with the most Program Support Services Manager job openings:

Program Support

Scranton, PA • On-site

Service Access & Management, Inc.
Non-Profits • 501 - 1,000 employees
Learn more about Service Access & Management, Inc.external

$16.50/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Service Access & Management rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Program Support – Shared Services
Start your career, shift your path, or grow your impact with SAM
Who We Are
At Service Access amp; Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.
About the Program Support Role
As a Program Support within our Shared Services team, you'll play a vital role in supporting organizational goals. This position is ideal for someone who is compassionate, adaptable, and thrives in fast-paced environments where collaboration matters.
Starting Rate: $16.50/hourly
Program Support Core Responsibilities
  • Manages supplies
  • Manages multi-line phone system
  • Greets/screens/directs visitors
  • Manages incoming/outgoing mail
  • Enters/maintains data
  • Handles maintenance request notifications
  • Manages documents received
  • Manages electronic filing
  • Processes 3rd party requests
What You Bring
  • High School Diploma
  • One year experience in office setting
  • Servant leader mindset
  • A valid driver’s license and reliable transportation
Who Thrives in This Role
We’ve found that people who are:
  • Independent and resourceful
  • Motivated by purpose and public service
  • Adaptable, ethical and committed to child welfare

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.
Employee Benefits
Team members in this role are eligible for SAM’s comprehensive
Total Rewards benefits package, which includes:
  • No monthly premium for employee-only health insurance
  • Single-stream PTO (36 days) + 11 paid holidays
  • Employer matching 401k – up to 5%
  • Recognition and wellness initiatives and rewards
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.
Location amp; Schedule
This position is based in Lackawanna County, PA. Work is in office.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.

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