Program Support Manager Jobs in South Jordan, UT

Announcement
Details
Open Date
07/23/2026
Requisition Number
PRN45733B
Job Title
Academic Program Support Specialist
Working Title
International Undergraduate Admissions Evaluator
Career Progression Track
B
Track Level
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Work Schedule: 8 am to 5 pm Monday through Friday
VP Area
Academic Affairs
Department
00295 - Office of Admissions
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$16.50 per hour
Close Date
09/15/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary
This employee plays a vital role in the international student admission and record maintenance process. They are trained to evaluate academic transcripts, test scores, and relevant credentials. Responsibilities include preparing, verifying, and entering data into computerized student information systems. The International Undergraduate Admissions Evaluator will work with the Undergraduate International Admissions team to process applications for the current admissions cycle and assist in maintaining student records for our Main Campus located in Salt Lake City. There are busier times of year when we receive an increase in applications, and this typically occurs between the months of November to March, and overtime may be made available during this time. Please note that this is a Main campus-based position and this employee will be working at the Salt Lake City Admissions office. This employee will also communicate with students, departments, and other on-campus partners to address inquiries regarding admission policies, the submission and processing of related documentation, and to connect students with campus resources. It is important to note that this position does not entail active recruitment of potential applicants. Staff are required to be in the office; this is not a remote position. The Office of Admissions currently operates on a hybrid schedule. After 90 days and with management approval, employees may have the opportunity to work up to three days a week remotely.
The University of Utah offers excellent pay and benefits package which includes the following:
• Affordable Health Insurance from Day 1
• Sick and Vacation Pay Accrual
• Free Bus/Trax/Frontrunner pass
• University-funded Retirement Plan
• Life Insurance
• And more!
• For more information, go to https://www.hr.utah.edu/benefits/
Responsibilities

• Assist in evaluating international undergraduate applications for the University of Utah Main and Online campuses.
• Respond to emails related to international undergraduate admissions.
• Provide customer service support at our office windows and via phone calls as it relates to international undergraduate admissions.
• Process credentials related to international admissions.
• Monitors students' academic files to ensure information is complete and updated by filling in information and changing records when applicable.
• Manages daily work responsibilities and recommends changes to the supervisor to improve processes.
• Provide administrative support to the international recruitment team in relation to application evaluation.
• Will be cross trained in other areas, including Utah Asia Campus undergraduate evaluations and other special projects as assigned.
• Other Duties as Assigned.

Minimum Qualifications
Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences

• Attention to detail.
• Ability to provide high quality and quantity of work.
• Problem-solving ability.
• Minimum typing ability may be required.
• Foreign language is desired but not necessary.

Type
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.