Program Support Manager Jobs in Coram, NY (NOW HIRING)

Job Title: Enterprise Applications & Automation EngineerJob Description
The Enterprise Applications & Automation Engineer designs and delivers AI-powered solutions across the enterprise technology ecosystem while providing functional and technical support for core business systems. This AI-first role focuses on using modern AI tools as a force multiplier to accelerate data migrations, system investigations, and process automation across financial operations, warehouse management, supply chain, customer engagement, and system integrations. The ideal candidate has been building with AI tools daily for the past two to three years, can quickly learn new enterprise platforms, and understands how business processes flow through systems of record such as ERP and CRM systems.
Responsibilities

• Design and build AI-powered agents and workflows that automate business processes across Finance, Sales, Customer Experience, Supply Chain, Warehouse, Quality, and other departments.
• Develop production-ready AI solutions using platforms such as Claude (API, SDK), Microsoft Copilot, Copilot Studio, AI Builder, and other AI tools as business needs evolve.
• Build integrations between AI systems and enterprise applications, connecting intelligent automation to the data and processes in ERP, CRM, and other systems of record.
• Design AI workflows with human-in-the-loop architectures for sensitive financial and operational data, ensuring AI provides recommendations while humans make final decisions.
• Create data pipelines that feed AI systems with clean, structured enterprise data, addressing data quality issues as a prerequisite for effective automation.
• Design end-to-end business solutions spanning multiple enterprise systems, including ERP, CRM, warehouse management, and business intelligence platforms.
• Develop technical architecture documentation, solution blueprints, and integration patterns to meet complex business requirements across diverse technology platforms.
• Create comprehensive solution designs that leverage existing enterprise systems to maximize business value and operational efficiency while planning for future technology evolution.
• Support and optimize enterprise financial modules including General Ledger, Accounts Payable, Accounts Receivable, Financial Reporting, and Cost Accounting.
• Design and optimize warehouse management, inventory, shipping, and supply chain processes within the ERP system.
• Architect integrations and reporting solutions that provide visibility into financial and operational performance across business units.
• Design cross-platform integration architectures spanning ERP, CRM, e-commerce, warehouse management, and business intelligence systems to ensure seamless data flow.
• Architect and optimize system integrations between enterprise systems and external platforms including e-commerce, shipping/TMS, financial institutions, and third-party applications.
• Implement enterprise integration patterns, API design best practices, and middleware or iPaaS solutions to ensure scalable and maintainable integration architectures.
• Ensure master data consistency across the enterprise ecosystem, including customer data, product information, financial dimensions, and vendor records.
• Develop and enforce data governance practices spanning financial, operational, inventory, and customer data to support accurate processing across all integrated systems.
• Design data quality frameworks and coordinate cross-functional teams to implement changes without disrupting business operations.
• Evaluate AI tools on a continuous basis and recommend platform decisions and standards to leadership.
• Develop and maintain AI governance policies including data classification, approved tools, usage standard operating procedures, and verification standards for responsible AI use.
• Train and enable end users across departments to effectively use AI tools in their daily workflows.
• Provide functional support for enterprise system users across finance, warehousing, inventory management, sales, customer service, and supply chain.
• Investigate and resolve complex multi-system issues, diagnosing root causes and architecting sustainable solutions.
• Oversee environment administration, system updates, patches, releases, deployments, and data migrations while maintaining system integrity and minimizing business disruption.
• Collaborate with finance, warehouse operations, supply chain, customer service, and IT teams to understand business processes and requirements.
• Translate complex business requirements into clear technical specifications, solution architecture documents, and implementation roadmaps.
• Develop documentation and deliver training for end users on new functionalities, AI tools, and integrated process improvements.

Essential Skills

• 2-3+ years of hands-on, daily use of AI tools such as Claude, Microsoft Copilot, ChatGPT, Gemini, or similar platforms to build production solutions, including coding, automation, agent development, or enterprise workflow design.
• Minimum 3 years of experience working with enterprise business applications in any capacity (functional, techno-functional, development, or solution architecture) across ERP, CRM, or integrated business systems.
• Experience building AI-powered automations that integrate with systems of record such as ERP, CRM, databases, and APIs, beyond standalone chatbots or demos.
• Proficient in generative AI and large language model ecosystems, including Claude, Microsoft Copilot, OpenAI GPT, and Google Gemini, with hands-on experience in prompt engineering, AI agent development, model selection and evaluation, and embedding AI capabilities into enterprise workflows.
• Programming proficiency in Python and/or JavaScript/TypeScript, with the ability to build integrations, scripts, data pipelines, and API connections.
• Strong SQL skills, including writing queries across multiple database backends and tracing data across interconnected systems.
• Experience with enterprise integration patterns, API design (REST/SOAP), webhooks, and middleware or iPaaS platforms.
• Ability to build workflow automations using platforms such as Microsoft Power Automate, Copilot Studio, AI Builder, or similar tools.
• Understanding of AI governance principles, including data classification, human-in-the-loop design, verification standards, and responsible AI use.
• Proven ability to learn new enterprise platforms quickly using AI tools and technical documentation.

Additional Skills & Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• Enterprise system, AI, or cloud certifications are a plus.
• Experience working with Microsoft Dynamics 365 Finance & Operations or similar ERP systems is beneficial but not required.
• Experience with Dynamics 365 Customer Engagement or comparable CRM platforms is an advantage.
• Background in distribution, warehousing, manufacturing, or service environments is a plus.
• Familiarity with Azure cloud services such as Synapse and Data Lake is helpful.
• Experience with business intelligence platforms and data architecture, including master data governance and data quality frameworks.
• Ability to create clear technical documentation, solution blueprints, and implementation roadmaps for cross-functional teams.
• Strong communication and collaboration skills, with the ability to work closely with finance, operations, supply chain, customer service, and IT stakeholders.
• Comfort working in environments that emphasize continuous improvement, innovation, and pragmatic adoption of emerging AI tools.

Work Environment
This is a hybrid role focused on AI integration within an enterprise applications environment. The engineer will initially work on site for the first few weeks to meet the team, understand business processes, and learn the organization's specific needs and systems. After training, the schedule typically shifts to two days on site and three days remote each week. The technology stack includes Microsoft Dynamics 365 Finance & Operations as the primary ERP, Dynamics 365 Customer Engagement for CRM, Microsoft Power Platform for workflow automation and analytics, Azure services such as Synapse and Data Lake, iPaaS solutions for integrations, and various integrated third-party systems. The AI platform stack is anchored by Claude for development, Microsoft Copilot for productivity, and a pragmatic multi-platform approach to emerging AI tools. The role involves working closely with cross-functional teams and side by side with AI integration initiatives in a collaborative, modern, and forward-looking environment.
Job Type & Location
This is a Permanent position based out of Ronkonkoma, NY.
Pay and Benefits
The pay range for this position is $130000.00 - $145000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
90 days you will be eligible to participate in our benefits program, which includes medical, dental, vision insurance, 401(k), STD, LTD, Life Insurance, etc., all of which will be described in more detail during your employee orientation. In addition, you will receive two (2) weeks of vacation, in addition to six (6) sick days, which you begin accruing upon your date of hire and can use upon the completion of 90 daysMedical, dental, and vision coverage for you and your eligible dependents. We have two types of plans with many different options. The benefit package is contributory. For example, should you choose to join Oxford Liberty your weekly contribution would be $40.00 which includes the cost of health, dental and vision. This includes a gym membership reimbursement if you meet the qualifications.Short-Term Disability Plan (STD)This benefit would pay sixty percent (60%) of your regular salary for a period of time up to twelve (12) weeks should you become disabled.New York State STDThis benefit provides weekly cash benefits to replace, in part, wages lost due to injuries or illnesses that do not arise out of or in the course of employment.Long-Term Disability Plan (LTD)This benefit would pay sixty percent (60%) of your regular salary for an extended period of time.401K and Company MatchLife InsuranceFull-time employees are eligible for and are automatically enrolled in a group term life insurance program. The Company pays the premium for this program.Mass Mutual Life InsuranceEmployees have the option to purchase an additional insurance plan up to $500,000Tuition Reimbursement Policywill reimburse an employee up to a maximum of $5,250.00 per year for continuing education through an accredited program that either offers growth in an area related to his or her current position or that which may lead to promotional opportunities.Flexible Spending Accountshelp you save money by allowing you to pay for certain types of healthcare, dependent care, and commuter expenses on a pre-tax basisSupplemental/voluntary plansHSALife InsuranceAccidental AccidentCancer CareEmployee Assistance ProgramIdentity Theft Insurance (company provided)Pet Insurance
Workplace Type
This is a hybrid position in Ronkonkoma,NY.
Application Deadline
This position is anticipated to close on Sep 14, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.