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Program Support Manager Jobs in Chicago, IL (NOW HIRING)

... programs. • Support the OSI Corporate FSQA Department in managing emerging food safety and quality risks. • Contributes to innovation, troubleshooting, and brainstorming ideas in a team ...

FSQA Customer Support Manager

Aurora, IL · On-site

$46.94 - $70.42/hr

... programs. • Support the OSI Corporate FSQA Department in managing emerging food safety and ... quality risks. • Contributes to innovation, troubleshooting, and brainstorming ideas in a team ...

Manager Turbine Support

Batavia, IL · On-site

$162K - $180K/yr

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) ... Develop scope schedule and budget with the life cycle cost management system. * Apply expert ...

Manager Turbine Support

Bartlett, IL · On-site

$162K - $180K/yr

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) ... Develop scope schedule and budget with the life cycle cost management system. * Apply expert ...

Manager Turbine Support

Hinsdale, IL · On-site

$162K - $180K/yr

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) ... Develop scope schedule and budget with the life cycle cost management system. * Apply expert ...

Manager Turbine Support

Bartlett, IL · On-site

$162K - $180K/yr

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) ... Develop scope schedule and budget with the life cycle cost management system. * Apply expert ...

Support Benefits Services management in the development and rollout of change initiatives * Work ... Manage all aspects of key business programs and processes (project prioritization, program approach ...

Manager Turbine Support

Joliet, IL · On-site

$162K - $180K/yr

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) ... Develop scope schedule and budget with the life cycle cost management system. * Apply expert ...

Manager Turbine Support

Joliet, IL · On-site

$162K - $180K/yr

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) ... Develop scope schedule and budget with the life cycle cost management system. * Apply expert ...

Showing results 41-60

Program Support Manager information

See Chicago, IL salary details

$27.3K

$46.7K

$58.7K

How much do program support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for program support manager in Chicago, IL is $46,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $50,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a program support manager?

To thrive as a Program Support Manager, you need strong organizational, project management, and analytical skills, typically supported by a bachelor's degree in business or a related field. Familiarity with project management software (such as MS Project or Asana), CRM systems, and sometimes certifications like PMP are highly valued. Excellent communication, problem-solving, and leadership abilities help you effectively coordinate teams and manage stakeholders. These competencies ensure efficient program delivery, stakeholder satisfaction, and the achievement of organizational goals.

What are the typical challenges a program support manager faces when coordinating multiple projects simultaneously?

Program Support Managers often juggle several projects at once, which can present challenges such as managing competing priorities, ensuring consistent communication across teams, and tracking progress against tight deadlines. Balancing stakeholder expectations while maintaining high-quality support requires strong organizational and problem-solving skills. Successful Program Support Managers use robust project management tools and foster collaborative relationships to keep projects aligned and on track.

What is the difference between Program Support Manager vs Program Coordinator?

AspectProgram Support ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications like PMP often preferredBachelor's degree, strong organizational skills, relevant experience
Work EnvironmentOversees multiple projects, manages teams, strategic planningAssists in daily program activities, coordinates schedules, supports project execution
Employer & Industry UsageNonprofits, government agencies, corporate programsNonprofits, educational institutions, government programs
Search & Comparison IntentUnderstanding managerial roles, career progression, responsibilitiesOperational tasks, daily responsibilities, support functions

The Program Support Manager typically holds a higher level of responsibility, overseeing multiple projects and managing teams, while the Program Coordinator focuses on supporting daily activities and ensuring smooth program operations. Both roles require relevant experience and skills, but the Manager position involves strategic planning and leadership, making it suitable for those seeking advancement in program management careers.

What cities near Chicago, IL are hiring for Program Support Manager jobs?

Cities near Chicago, IL with the most Program Support Manager job openings:

Infographic showing various Program Support Manager job openings in Chicago, IL as of June 2026, with employment types broken down into 79% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,697 per year, or $22.5 per hour.

Program Department Manager

Hoffman Estates, IL • On-site

The Salvation Army Central Territory
Non-Profits • 5 - 10K employees

$64K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Key responsibilities

  • Provide leadership and direction for the Adult Rehabilitation Centers program in alignment with the organization's mission and values.

  • Monitor participant progress, conduct audits, and oversee data system integrity, including system management and reporting.

  • Manage administrative tasks such as handling communications, maintaining databases, coordinating events, and supporting staff development.


Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz


Job description

Program Department Manager
Location: Hoffman Estates, IL
Pay: $64 - 69,000 Salaried
Job Type: Full-time
Schedule: 36.25 hours, Most likely typical business hours. Must have flexible scheduling. Some weekends and evenings. After completion of 90-days 1 work from home day.
Benefits:
  • Medical, prescription drug, dental, vision, and hearing coverage
  • Employer-paid basic life and AD&D insurance
  • Employer-paid basic long-term disability coverage
  • Optional voluntary life, short-term disability, and enhanced long-term disability coverage
  • Paid vacation, sick time, and holidays
  • Flexible spending accounts
  • 403(b) retirement savings plan
  • Employer-funded pension plan for eligible employees

About the Role
The Salvation Army Mission:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Program Department Manager at The Salvation Army Adult Rehabilitation Centers (ARCC) Command is a key leadership working closely with the Director of Program, the Program Manager will contribute to program development and ensure the overall success of the program. This role involves a focus on data quality, administrative support, reporting, event coordination, system management, and staff development.
What You'll Do
Program Leadership and Oversight:
  • Provide leadership and direction for the Adult Rehabilitation Centers program in alignment with the organization's mission and values.
  • Maintain strict confidentiality in all aspects of support, especially while handling sensitive and highly personal information and data for employees and the organization.
  • Provide on-call support outside of normal work hours, when necessary, for critical system/program support.

Data Quality:
  • Monitor participant progress, address concerns promptly, and ensure alignment with mission, policies, and best practices.
  • Conduct regular audits and assessments to evaluate the quality and effectiveness of services.
  • Ensure system integrity and manage timelines for data-related tasks.
  • Responsible to oversee and maintain the Beneficiary Database System (currently ServicePoint) along with the statistical databases (currently Fox Pro and Stats Live).
  • Provides lead ServicePoint and Admin training for all new ARC staff. Responsible to reconcile the NSS reports to the Beneficiary Management database monthly to verify accuracy.

Administrative Support:
  • Manage shared program email, preparing and distributing internal and external communications.
  • Handle incoming inquiries and provide information to staff and external constituents on behalf of the Program Department, following departmental approvals.
  • Maintain all allocated active/inactive ServicePoint license user information and user agreements.
  • Coordinate with Territorial and ARCC administrative staff regarding billing procedures for ServicePoint licenses as assigned.
  • Maintain the integrity of the SIMS Anonymous database.

Reporting and Documentation:
  • Prepare regular reports summarizing program outcomes, challenges, and recommendations.
  • Ensure accurate and timely documentation of participant records and program activities.

Event Coordination:
  • Assist in planning and coordinating special events, working closely with the Director to align events with the mission, goals, and objectives of the ARCC.

System Management:
  • Collect, compile, and maintain data relevant to KPI, National Composite, Command Review, and miscellaneous requests.
  • Continue development of training curriculum and materials for ServicePoint

Staff Development and Training:
  • Support staff development initiatives and training programs to enhance team capabilities.
  • Participate on the team of System and Agency Administrators in SIMS ServicePoint for the Central Territory and act as the lead representative for the ARC Command.

Other duties as assigned:
  • Manages the Program Department in the absence of the Director for Program.

What You Need
Required Education & Experience:
  • Bachelor's degree in social work or a related field.
  • Minimum of 2 years of experience in program management, preferably in addiction recovery or rehabilitation services.

Skills & Abilities:
  • Knowledge of best practices in spiritual and recovery support services.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Commitment to The Salvation Army's mission and values.

Work Environment:
  • Primarily Office-Based
  • Flexible Scheduling may require some even and weekends
  • Local and occasional out-of-town travel

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US