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Program Services Manager Jobs in Phoenix, AZ (NOW HIRING)

Save the Family Foundation of Arizona

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Direct Services Manager - Programs

Mesa, AZ · On-site

$50K - $60K/yr

The Direct Services Manager provides supervision and oversight of some of Save the Family ... Ensure grant compliance for program funding and regularly meet with team and immediate supervisor ...

Savethefamily

Direct Services Manager

Maricopa, AZ · On-site

Vision insurance Position Purpose The Direct Services Manager provides supervision and oversight of ... Ensure grant compliance for program funding and regularly meet with team and immediate supervisor ...

Crescent

Convention Services Manager

Phoenix, AZ · On-site

The Hilton Phoenix Resort at the Peak is looking for a FT - Convention Service Manager to join our ... Trip Reduction Program - Resort off a Main Bus Line * Tuition Reimbursement * $2.00 - Team Member ...

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Program Services Manager information

See Phoenix, AZ salary details

$38.7K

$75.4K

$142K

How much do program services manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for program services manager in Phoenix, AZ is $75,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $88,400.00 per year, depending on experience, location, and employer.

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What are the most commonly searched types of Program Services jobs in Phoenix, AZ?

The most popular types of Program Services jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Program Services Manager jobs?

Cities near Phoenix, AZ with the most Program Services Manager job openings:

Program Services Manager jobs near you

Direct Services Manager - Programs

Mesa, AZ • On-site

Save the Family
11 - 50 employees
Learn more about Save the Familyexternal

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

Benefits:
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

POSITION PURPOSE :
The Direct Services Manager provides supervision and oversight of some of Save the Family's programming and Case Management staff.
KEY RESPONSIBILITIES :
  • Oversee all aspects of programming. This should include but not limited to; identifying eligible families, assisting with housing search, completing intakes, housing inspections, documentation, monthly requisitions, ensuring quality programming, verifying program income eligibility and following contract requirements
  • To train, support oversee Case Managers on all aspects of their position, including but not limited to; lease-up of families experiencing homelessness including locating housing options (apartment and/or house) which meet the Housing Quality Standards, Fair Market Rents & Occupancy Standards in accordance with HUD, ongoing assessments used within their position, documentation expectations, program goals, financial support offered to families
  • Ongoing supervision and support to Case Managers including 1:1 meetings, staff meetings, case staffing and assisting with support meetings for families
  • Act as a liaison and advocate between landlords, Case Managers and STF family clients and other collaborators
  • Manage programmatic and client level data in relevant databases and ensure accuracy to support STF contract (s) and grant funding requirements for programs and complete any necessary reports timely and accurate as requested by the CPO
  • Ensure grant compliance for program funding and regularly meet with team and immediate supervisor to discuss goals of the programs to be sure the programs are on track to meet target outcomes for the agency and funding sources
  • Adhere to all Save the Family policies and procedures as outlined in the Employee Orientation Manual
  • Manage and track the budget spend down and fulfillment of contracts and ensure the team is aware of financial responsibilities within the program
  • Work with Maricopa County Coordinated Entry System and with HMIS database to ensure accuracy and compliance within the systems
  • Responsible for all referrals needed for STF. Collaborate with the other supervisors, CPO and staff on referrals needed for the agency to ensure referrals are requested timely, follow up communication is provided to the team and any barriers to the referral process is worked out for continued coverage for families
  • Attend and facilitate weekly team meetings to staff cases with the Case Managers and support team
  • Maintain effective communication and work on ways to continue to improve effective team communication amongst the programs.

ADDITIONAL SKILLS AND ATTRIBUTES
  • Demonstrate a commitment to the mission, vision, and values of Save the Family Foundation of Arizona
  • Self-starter with excellent time management skills
  • Possess a collaborative way of working
  • Be familiar with Save the Family's service population, including diverse cultural and socioeconomic characteristics
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • Maintain strict confidentiality
  • Professional in manner and appearance
  • Knowledge of community resources
  • Consistently organized and flexible
  • Ability to manage and maintain composure in a fast paced environment
  • Familiarity with cities throughout Maricopa County
  • Knowledge of Housing Quality Standards
  • Knowledge of Fair Housing Laws and the Arizona Landlord Tenant Act
  • Knowledge of federal Rapid Rehousing Program and Eviction Prevention Program
  • Be able to work hours outside the standard Monday - Friday 8:00 AM to 5:00 PM timeframe and to travel, if necessary (will include some evenings and occasional weekend events).

MINIMUM QUALIFICATIONS
  • Bachelor's required; Master's preferred
  • Experience in Rapid Rehousing and landlord and/or training in dealing with Landlord/Tenant/Leasing issues required
  • Social Service experience required
  • Familiarity of HMIS preferred
  • Since position requires frequent driving to various job sites to provide services and occasionally transport clients, a valid Arizona driver's license, reliable transportation, current auto insurance, and clean driving record are required
  • Be able to proficiently speak, read and write the English language - Bi-Lingual preferred
  • 21 years of age or older for liability insurance requirements
  • Valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card
  • Eligible to work in the United States of America
  • The candidate must have flexible availability. Office hours are Monday through Friday 8am-5pm, though this position has a varied work schedule and will include evenings and occasional Saturday events
  • Demonstrate cultural competence, treat everyone with dignity, celebrate the diversity of our community, and be inclusive of all people in our community
  • Demonstrate proficiency in grammar and spelling
  • Demonstrate excellent interpersonal communication skills

Note:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job related instructions and perform job related duties as may be reasonably assigned by his/her supervisor with reasonable notice.
Compensation: $50,000.00 - $60,000.00 per year
Organization Details:
Established in 1988, Save the Family Foundation of Arizona is a leading provider of housing, case management and supportive services to more than 650 homeless and impoverished families and children each year, annually throughout Maricopa County. We work to equip families to overcome underlying issues that lead to homelessness - ensuring stable homes, safe children and strong families because of our efforts. Join us today to help build stability and self-sufficiency in the families we serve across the county -you can help by being a volunteer, donating to the organization or advocate on behalf of those we serve
We provide housing, case management and supportive services. Once housed, Case Managers help parents set and achieve goals geared toward ensuring the family's long-term housing and financial stability, which often can include securing employment, moving up in the workplace, improving financial literacy, building life-skills, and mental health. The Case Manager helps the family through their entire journey to housing and self-sufficiency
Our supportive services compliment each family's goals and include career services, budgeting classes, parenting classes, other life-skills classes, and access to in-house mental health support. We also provide multiple supportive services to the children in our programs - all focused on halting cycles of homelessness and poverty. Supportive services are also available to families residing in ARM (Affordable Rental Movement) of Save the Family's affordable housing program
We appreciate your interest in Save the Family!

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