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Program Services Manager Jobs in Middletown, CT (NOW HIRING)

New Reach

Program Manager

New Haven, CT · On-site

The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will ...

CCARC INC

CES Day Services Manager - Fulltime

Berlin, CT · On-site

$53K - $55K/yr

Flexibility may be required based on the needs of the program. Benefits: * Medical Insurance ... Develop, implement and monitor a comprehensive and diversified day services to meet the interests ...

South Park Inn

Be Seen First

Program Manager

Hartford, CT · On-site

$60K - $65K/yr

The Program Manager will oversee our Warming Center, Veterans' Transitional Housing, and Supportive Services programs in Hartford. This position supports daily program operations, supervises staff ...

ALTEK ELECTRONICS, INC.

Program Manager

Torrington, CT · On-site

$77K - $104K/yr

... services since 1972. We are a comprehensive contract manufacturer serving a broad range of ... The Program Manager acts as the primary and accountable point of contact for a defined group of ...

Altek Electronics, Inc.

Program Manager

Torrington, CT · On-site

$77K - $104K/yr

Program Manager Full Time Administrative Torrington, CT, US 5 days ago Requisition ID: 1662 Salary ... Collaborates closely with customer service and production to ensure delivery requirements are ...

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Program Services Manager information

See Middletown, CT salary details

$39.5K

$76.9K

$144.8K

How much do program services manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for program services manager in Middletown, CT is $76,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $90,100.00 per year, depending on experience, location, and employer.

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

Program Services Manager jobs near you

Program Manager

New Haven, CT • On-site

New Reach
Non-Profits • 51 - 200 employees
Learn more about New Reachexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
Company Overview:
As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal, because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help, they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods.
Why Work with Us?
At New Reach, you will be part of a compassionate and innovative team that uses the most progressive approaches to inspire independence. You'll play a key role in a transformative movement to end homelessness and food insecurity through prevention, support, and housing solutions that create long-term stability for those we serve.
*Schedule: Monday - Friday, 35 hours per week, including a 30-minute paid lunch.
*Comprehensive benefits package:
• Medical, vision, and dental insurance
• 401(k) Retirement plan with employer match
• Paid Time Off (PTO)
• Paid Sick Time
• 12 Paid Holidays
• 1 Floating Holiday
• Life Insurance
• Long-Term Disability
Join us and be part of a team that is charting a new path toward a world with fewer evictions, more stability, and lasting independence for all.
Primary Purpose:
The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will supervise, train, lead staff, and coordinate, and ensure that all services are being delivered according to program specifics and in compliance with funder requirements.
Requirements
Essential Functions:
  • Oversee and manage all aspects of operations and service delivery of the Greater New Haven Youth Rapid Rehousing Program and Diversion programs, including but not limited to support needed for individuals and families.
  • Oversee and manage all aspects of the implementation of evidence-based models within program service delivery , including but not limited to Critical Time Intervention (CTI), Motivational Interviewing and person-centered planning.
  • Support discussions, execution and successful completion of the organization's annual Strategic Planning directives and objectives.
  • Conduct and/or participate in community training and meeting facilitation as a representative of NR to enhance community knowledge and skills associated with homeless service delivery and evidence-based practices.
  • Prepare monthly, quarterly, and annual reports for agency and funding sources as required by contract and agency policy.
  • Monitor and manage compliance of agency data implementation, tracking and dashboard metrics created to support the successful operations of services and annual goals.
  • Advocate to the Chief Program Officer & Executive Leadership Team the needs of programs, including programmatic needs and operational needs; monitor and revise program policies and procedures, in coordination with other staff and community partners as necessary.
  • Ensure compliance with all accreditation, certification and regulatory standards.
  • Supervise staff per agency supervision standards, orient and train all staff to ensure that job responsibilities are being performed in a quality manner, consistent with policy and enforce disciplinary actions when necessary.
  • Responsible for hiring, verification of time worked, monitoring and approval of PTO time, and annual performance evaluations of staff.
  • Ensure the quality of data maintained in the Homelessness Management Information System (HMIS) database. Ensure maintenance and accuracy of all client records and program statistics/outcome measures.
  • Act as NR's representative at community meetings and collaborative; create awareness; educate policy makers on issues relevant to the need of housing for families with special needs.
  • Maintain availability in the event of an emergency.
  • Assist with special projects and complete other duties as assigned.

Qualifications:
  • Master's Degree in related field or BS/BA in related field and 3-5 years' management experience required.
  • Critical Time Intervention Instructor Certified Preferred.
  • Program administration/development skills required; with a strong ability to lead.
  • Experience managing housing, service programs, home visitor, and other similar programs.
  • Experience and education on issues of substance abuse, mental illness and homelessness; desire to promote equal access and opportunity for at-risk/homeless persons.
  • Highly motivated, creative with excellent interpersonal skills; strong advocacy skills. Proficient in Microsoft Office suite.
  • Excellent written and verbal communication skills.
  • Must have valid driver's license and access to own reliable transportation with proof of insurance.
  • Ability and desire to work as part of team; identify with and support the mission of New Reach.

Physical Demands:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus

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