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Program Services Manager Jobs in Connecticut (NOW HIRING)

NEW REACH INC

Program Manager

New Haven, CT · On-site

$65K - $69K/yr

The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will ...

NEW REACH INC

Program Manager

New Haven, CT · On-site

$65K - $69K/yr

The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will ...

New Reach

Program Manager

New Haven, CT · On-site

The Program Manager will oversee the day-to-day operations and services implementation of the Greater New Haven Youth (18-24 years old) Rapid Rehousing and Diversion teams. The Program Manager will ...

CCARC INC

CES Day Services Manager - Fulltime

Berlin, CT · On-site

$53K - $55K/yr

Flexibility may be required based on the needs of the program. Benefits: * Medical Insurance ... Develop, implement and monitor a comprehensive and diversified day services to meet the interests ...

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Program Services Manager information

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What are the most commonly searched types of Program Services jobs in Connecticut?

The most popular types of Program Services jobs in Connecticut are:

What cities in Connecticut are hiring for Program Services Manager jobs?

Cities in Connecticut with the most Program Services Manager job openings:

Program Services Manager jobs near you

Career Development Program Manager

Waterbury, CT • On-site

Ability Beyond
See more jobs at Ability Beyondexternal

$62K/yr

Full-time

Posted 6 days ago

Job description

We are currently seeking a Career Development Program Manager for our Employment Services team in our ISTPP (Industry Specific Training and Placement Programs)!

Salary - $62,500 / year

Location - Waterbury Office - supports all service areas

Schedule - M-F 8A-5P Flex

The Career Development Program Manager is responsible for overall provision of services and supports for assigned participants and supervises above reporting positions in assigned area. The CDPM is also responsible for the development of positive and constructive working relationships with funding sources and works closely with Ability Beyond's Management team and all other departments and vendor groups. They assist with program goal setting, data tracking, and managing the overall success of the employment services in their region.

Will cover all service areas. Must have access to car.

Responsibilities

  • Supervises the assigned Career Development Department. Works with the Employment Specialists to develop an effective team that supports the needs of Ability Beyond and the individuals served it serves. Trains and supports assigned staff in all areas of required paperwork necessary to perform all functions of the job. Facilitates in-service trainings and staff meetings as directed.
  • Collects, monitors, and/or completes documentation of required paperwork in response to our required state-funded and local business contracts in a timely manner. Also responsible for completion of required billing and collection for all necessary funding sources.
  • Develops positive working relationships with third party payers, regulatory agencies and others in order to identify and resolve problems expediently. Ensures continued referrals to make Ability Beyond the provider of choice for the region. Actively participates in provider meetings and networks with external colleagues to identify potential partnership and learning
  • Monitors and provides input into employment plans written by the assigned staff for each program participant indicating short-term, long-term, personal goals and progress made. Ensures compliance with agency mission, relevant reporting requirements and applicable regulatory standards.
  • Accepts referrals for individuals served eligible for work site or individual placements. Establishes appropriate caseload goals. Assists individual staff and group with goals to ensure budgetary expectations are being realized. Proactively plans for and recommends staffing needs.
  • Designs, implements and evaluates quality assurance indicators and tools that continually evaluate the delivery of Career Development services.
  • Proactively responds to the case management needs of the Career Development Department. Represents Ability Beyond to individuals served, their families and other professionals, community/government agencies and related organizations to effectively deal with situations as they arise.
  • Assists Assistant Services Director/Services Manager in pursuing new funding streams, completing Request for Proposals/Grants, and with evolving the department to meet changing needs or growth.

Qualifications

  • Bachelor's degree in a Human Services field is required or may substitute no less than eight (8) years of experience.
  • Must have at least two (2) years of related experience as an Employment Specialist or a background in business. Two (2) years experience in the health services field is also required.
  • A current, valid driver's license, as well as daily use of a registered and insured vehicle is required

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