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Program Services Manager Jobs in Alabama (NOW HIRING)

OWA

Guest Services Manager

Foley, AL · On-site

Develop operational guidelines for Guest Services * Manage staffing schedules to align with ... Create and execute training, coaching and team development programs, including administering ...

OWA

Guest Services Manager

Foley, AL

Develop operational guidelines for Guest Services * Manage staffing schedules to align with ... Create and execute training, coaching and team development programs, including administering ...

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Program Services Manager information

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What are the most commonly searched types of Program Services jobs in Alabama?

The most popular types of Program Services jobs in Alabama are:

What cities in Alabama are hiring for Program Services Manager jobs?

Cities in Alabama with the most Program Services Manager job openings:

Program Services Manager jobs near you

Convention Services Manager

Gulf Shores, AL

Peachtree Hospitality Management
Traveler Accommodation • 51 - 200 employees
Learn more about Peachtree Hospitality Managementexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

The Convention Services Manager serves as the primary liaison for groups and convention clients following the sales process, ensuring seamless planning and execution of all event details. This role is responsible for coordinating meeting and event logistics, including room setups, catering menus, audiovisual requirements, accommodations, and special requests. The Convention Services Manager partners closely with clients and hotel departments to deliver exceptional guest experiences while maximizing meeting space utilization, guest room revenue, food and beverage sales, and overall profitability. Through proactive communication, attention to detail, and outstanding service, this position ensures the successful execution of group events and upholds Embassy Suites Gulf Shores' commitment to hospitality excellence.
 

Essential Functions

  • The Convention Services Manager must be ready to wear multiple hats and will work cohesively and provide organizational support to the sales and catering team during the initial booking process.
  • This person will serve on site group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes.
  • Maintain & log all client communications.
  • Attend the weekly Revenue Management, Sales and Group Pickup Meetings.
  • Work closely with the Sales Managers to ensure client satisfaction.
  • Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
  • Have acquired knowledge with the ability to upsell clients.
  • Able to conduct hotel site inspections and client presentations.
  • Resourceful skills to provide set-ups, menus, and functions for groups.
  • Ability to produce artistic and innovative menus while working closely with the Executive Chef on pricing specialty menus.
  • Work closely with banquet department on operations and event execution, ability to consistently deliver flawless events.
  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders.
  • Monitor group room blocks and pick-up, generate detailed resumes for the operating departments.
  • Ability to work with outside vendors to ensure client satisfaction for all events/groups.

Competencies

  • Must be able to convey information and ideas clearly, both oral and written.
  • Must work well in stressful, high-pressured situations.
  • Must be able to work with and understand financial information and data, and basic arithmetic function.
  • Must be able to prioritize departmental functions to meet due dates and deadlines.

Physical Demands

  • Long hours sometimes required.
  • Light work-exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to sit for a long period of time.


Travel Required

• 0%


Required Education and Experience

• Bachelor's Degree preferred or equivalent combination of education and experience.
• 1+ years of Convention Services Coordinator or relevant experience required.
• Sales/Brand systems preferred.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

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