Program Services Director Jobs in Indiana (NOW HIRING)

Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Transportation:
The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state's quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.
Role Overview:
The Technical Services Director leads the District's Technical Services Division, providing engineering expertise, technical guidance, and strategic support across all District operations. This role is responsible for developing and analyzing maintenance work reports, including cost, output, and OPI performance measurements, and presenting these results to District leadership on a monthly, quarterly, and annual basis.
The Director collaborates with the District Deputy Commissioner to set annual maintenance priorities, establish production targets, and determine whether maintenance activities are best performed by in-house teams or external contractors. The role also guides short- and long-term planning for Testing, Maintenance and Operations, and Asset Management to ensure alignment with District goals and INDOT's mission.
This position oversees the maintenance and operation of district traffic signals and signal systems and provides direct supervision to the Permits, Information Technology, and Testing units. The Director leads the Traffic Safety and Engineering team, the Permits group, the Testing Department, and serves as a key advisor to the Scoping Engineer, Special Projects Engineer, and asset owners.
The Technical Services Director ensures the development and implementation of long-range infrastructure management plans, delivers technical expertise for maintenance, construction, and traffic engineering projects, and provides project oversight for transportation planning and special traffic studies. The role ensures compliance with the Indiana Design Manual and Federal Highway Administration standards and actively engages with local, state, and federal partners, as well as consulting engineers and other stakeholders.
Location:
This position is with INDOT's Vincennes District.
Salary:
The salary for this position traditionally starts at $93,002.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:

• Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.
• Develop and coordinate plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.
• Provide guidance to agencies and the public regarding applicable laws and rules.
• Supervise subordinate personnel including hiring, determining workload, and delegating assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.
• Monitor agency or program budget including revenues, expenditures, and budget projections.
• Communicate with news and other media. responds to media questions or requests in an appropriate public relations manner.
• Coordinate with other government officials on planning issues (i.e. federal and/or state agency directors, etc.).
• Coordinate, review and evaluate the use of appropriate controls and standards for the agency.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:

• Extensive knowledge of agency and/or organizational program(s) and business practices.
• Extensive knowledge of State programs and resources, public policy, and program evaluation.
• Ability to develop and/or measure program outcomes.
• Ability to create and maintain strong working relationships with key public and private government and business leaders.
• Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
• Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
• Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
• Make sound, well-informed, and objective decisions. Perceives the impact and implications of decisions.
• Ability to identify problems. determine accuracy and relevance of information, and to use sound judgment to generate and evaluate alternatives and to make recommendations.

A degree is not required.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may provide direct supervision for one or more staff members.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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