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Program Services Assistant Jobs in Pittsburgh, PA

Lifesteps Inc

Child Services Assistant

Beaver, PA · On-site

$13.26 - $14.50/hr

The Agency provides programs and services to help those with special needs live to their fullest potential. If you have a strong desire to help others and serve the community, this could be the right ...

Excela Health

OUTPATIENT SERVICES ASST

Butler, PA · On-site

Completion of Phlebotomy Training Program or equivalent training * Six months experience in a position utilizing medical terminology or one year health care registration and health care insurance ...

Excela Health

OUTPATIENT SERVICES ASST

Butler, PA · On-site

Completion of Phlebotomy Training Program or equivalent training * Six months experience in a position utilizing medical terminology or one year health care registration and health care insurance ...

Devereux

Program Supervisor

Homestead, PA · On-site

$26.33 - $28.50/hr

Devereux/TCV Community Services is seeking a Program Supervisor for our new STAIRS program , an ... * Assist with program planning, quality assurance, and communication with families and external ...

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Program Services Assistant information

See Pittsburgh, PA salary details

$20.9K

$44.4K

$61.2K

How much do program services assistant jobs pay per year?

As of Sep 9, 2026, the average yearly pay for program services assistant in Pittsburgh, PA is $44,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $46,100.00 per year, depending on experience, location, and employer.

What is a program services assistant?

Program Services Assistants are administrative professionals who support the delivery and coordination of programs within organizations such as schools, government agencies, or nonprofits. Their responsibilities typically include managing program documentation, scheduling events, assisting with communications, and providing customer service to clients or participants. They play a key role in ensuring that program operations run smoothly and efficiently by handling logistical and clerical tasks. Program Services Assistants often work closely with program managers and other staff to support the achievement of program goals.

How does a program services assistant typically collaborate with program managers and other team members?

Program Services Assistants play a crucial support role by coordinating closely with program managers and various staff members to ensure smooth program operations. They often handle scheduling, document preparation, and communication between departments or with clients. Regular team meetings and shared project management tools are common, allowing assistants to stay updated on program developments and quickly address any administrative needs. This collaborative environment not only improves efficiency but also provides valuable exposure to the broader scope of program management.

What are the key skills and qualifications needed to thrive as a program services assistant, and why are they important?

To thrive as a Program Services Assistant, you need strong organizational skills, attention to detail, and experience with administrative or program support, often backed by an associate degree or relevant experience. Familiarity with office productivity software (such as Microsoft Office Suite), data entry systems, and sometimes client management databases is typically required. Excellent communication, teamwork, and problem-solving abilities help you manage tasks, interact with clients, and support program goals effectively. These skills ensure smooth program operations, efficient support to staff and participants, and the successful delivery of services.

What are the most commonly searched types of Program Services jobs in Pittsburgh, PA?

The most popular types of Program Services jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Program Services Assistant jobs?

Cities near Pittsburgh, PA with the most Program Services Assistant job openings:

Program Services Assistant jobs near you
Infographic showing various Program Services Assistant job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,387 per year, or $21.3 per hour.

Assistant Program Manager

Pittsburgh, PA • On-site

AMA Support Services LLC
Offices of Mental Health Practitioners • 51 - 200 employees
Learn more about AMA Support Services LLCexternal

Full-time

Posted 11 days ago

Key responsibilities

  • Oversee all operational aspects of multiple homes, sites, or services to ensure compliance and promote a positive environment.

  • Supervise and direct the day-to-day activities of program employees, including scheduling, training, and ensuring service quality.

  • Coordinate medical appointments, develop schedules, and ensure safety protocols and regulatory compliance are maintained.

Job description

 

Title: Assistant Program Manager

Classification:  Exempt

Status:   Full Time

Department:  Program Services

Reports to:  Program Manager

The primary responsibility of the Assistant Program Manager is to create and perpetuate a culture of excellence, compassion and integrity in the delivery of service to our individuals. Reporting to the Program Manager, the Assistant Program Manager will help to oversee all operational aspects of multiple homes, sites or services, not only ensuring compliance to all applicable regulations and requirements, but also promoting an environment that constantly strives to elevate.

Job Duties Include:

  • Representing the Mission, Vision and Values of AMA Support Services through action and presentation
  • Creating a culture of high professional and ethical standard, where dignity, respect, inclusion, integrity and compassion are the standard

Assist the Program Manager by:

  • Helping to oversee all aspects of programs to ensure the health, safety, welfare and personal development of those we support
  • Ensuring the highest quality of services delivered to our participants as outlined in the ISP
  • Supervising and directing the day-to-day activities of program employees
  • Developing and delivering training programs to increase the knowledge and required skill of direct support employees
  • Ensuring that new employees receive thorough onboarding and training
  • Participating in support and service-related meetings, and contributing to the support team process by providing information, making recommendations and promoting collaboration
  • Scheduling, coordinating and overseeing the delivery of medical appointments, in addition to ensuring the required follow-up appointments and orders to meet the ongoing physical health needs of each individual in service
  • Develop, oversee and implement weekly CPS schedules in conjunction with the CPS Coordinator
  • Developing strategies to promote safety and to prevent incidents, and respond to any incidents that may occur in line with regulations and requirements
  • Supporting time and attendance functions, including helping to rectify missed punches and align schedules with timecards
  • Creating a structured and nurturing home environment that respond to and meet the needs and preferences of the individuals living in each home
  • Creating a culture that promotes the attainment of goals and objectives, and that encourages personal growth and independence through the development of creative and innovative strategies
  • Ensuring compliance to all applicable regulations and requirements
  • Ensuring all service records are thorough, complete, accurate and compliant to all requirements and regulations
  • Developing staff schedules and managing changes to those schedules as they occur
  • Helping to ensure that each home has the essential coverage to meet the prescribed supervision needs of those in service
  • Ensuring that the home is adequately supplied with food, household items
  • Oversee Direct Support Professionals to ensure that all medical orders, diets, and care protocols are delivered as prescribed or recommended
  • Create and cultivate positive and collaborative relationships with all stakeholders, including family members, loved ones, oversight entities, monitoring personnel, neighbors, and communities at large

Required Education and Experience:

  • Bachelor’s Degree in a related field plus some management experience as well as some experience working with people with Intellectual and Developmental Disabilities
  • Associates Degree, 2 years’ management experience, and 2 years’ experience working with people in a residential support setting
  • High School Diploma or equivalent plus 4 -years’ management experience specifically with people in a residential support setting

Required Skills and Experience:

  • Knowledge and understanding of related industry regulations (Chapter 6400, 6100, PA 51, HIPAA, FLSA, etc.)
  • Excellent oral, written and interpersonal Communication skills
  • Excellent Time Management Skills
  • Ability to work both in a self-directed and independent manner and to work constructively as a member of a team
  • Excellent skills for use of technology and various applications, such as Microsoft Office (Word, Excel, Office 365, Outlook, shared calendars, One Drive, etc.) and other web-based systems (Therap, ADP, Makeshift, etc.)
  • Highly adaptable and capable of managing multiple projects and tasks simultaneously
  • Strong problem- solving skills (assessing issues, choosing solutions and implementing problem solving strategies)
  • Able to give instruction, accept feedback, and negotiate diplomatically

Additional Desired Skills and Experience:

  • Management and Leadership training, experience, or certification
  • The interest in learning, increasing knowledge, and professional development

Working Conditions:

  • Hours and weekly schedule are dictated by current tasks and program needs.  On-site and off-site work during the day, evening, nighttime and weekend will be required
  • Frequent lifting, stretching and other physical exertion while assisting individuals in service
  • May be required to transport participants in their own vehicle
  • Work will take place in a variety of settings, including an office, in the community and in the homes of the people in service. Must be able to travel to and work in these settings without limitation
  • Exposure to various medical conditions and communicable diseases may occur

 

Employer’s Rights:

This job description does not include all job duties, conditions and requirements.   Occasionally, a supervisor or director may request that you perform other duties that are necessary for the betterment of the company or that are in the best interest of those we serve. It may also become necessary, at some point, for AMA Support Services to revise this job description. Signing this job description does not create a contract for employment.  Either you or AMA Support services may terminate the employment relationship at any time for any reason.