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Program Services Assistant Jobs in Burbank, IL (NOW HIRING)

Services include setting up and managing project controls systems (including setup of work ... Responsibilities and Competencies may include but are not limited to: * Assist Program Manager (PgM ...

Services include setting up and managing project controls systems (including setup of work ... Responsibilities and Competencies may include but are not limited to: * Assist Program Manager (PgM ...

Services include setting up and managing project controls systems (including setup of work ... Responsibilities and Competencies may include but are not limited to: * Assist Program Manager (PgM ...

Programs Status : Full Time, Exempt, On-site About us : Sarah's Circle is a non-profit organization ... Accompany clients to appointments, as needed, to serve as an advocate and assist them in accessing ...

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Program Services Assistant information

See Burbank, IL salary details

$22K

$46.7K

$64.3K

How much do program services assistant jobs pay per year?

As of Sep 9, 2026, the average yearly pay for program services assistant in Burbank, IL is $46,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $48,500.00 per year, depending on experience, location, and employer.

What is a program services assistant?

Program Services Assistants are administrative professionals who support the delivery and coordination of programs within organizations such as schools, government agencies, or nonprofits. Their responsibilities typically include managing program documentation, scheduling events, assisting with communications, and providing customer service to clients or participants. They play a key role in ensuring that program operations run smoothly and efficiently by handling logistical and clerical tasks. Program Services Assistants often work closely with program managers and other staff to support the achievement of program goals.

How does a program services assistant typically collaborate with program managers and other team members?

Program Services Assistants play a crucial support role by coordinating closely with program managers and various staff members to ensure smooth program operations. They often handle scheduling, document preparation, and communication between departments or with clients. Regular team meetings and shared project management tools are common, allowing assistants to stay updated on program developments and quickly address any administrative needs. This collaborative environment not only improves efficiency but also provides valuable exposure to the broader scope of program management.

What are the key skills and qualifications needed to thrive as a program services assistant, and why are they important?

To thrive as a Program Services Assistant, you need strong organizational skills, attention to detail, and experience with administrative or program support, often backed by an associate degree or relevant experience. Familiarity with office productivity software (such as Microsoft Office Suite), data entry systems, and sometimes client management databases is typically required. Excellent communication, teamwork, and problem-solving abilities help you manage tasks, interact with clients, and support program goals effectively. These skills ensure smooth program operations, efficient support to staff and participants, and the successful delivery of services.

What cities near Burbank, IL are hiring for Program Services Assistant jobs?

Cities near Burbank, IL with the most Program Services Assistant job openings:

Infographic showing various Program Services Assistant job openings in Burbank, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,692 per year, or $22.4 per hour.

Program Controls Manager

Chicago, IL

AECOM
Construction • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Key responsibilities

  • Lead and manage the program controls team responsible for developing and maintaining the budget, schedule, and cost management of the Capital Improvement Plan.

  • Oversee the development and maintenance of project schedules, including resource loading, leveling, and critical path analysis, and track performance data to forecast project costs and schedule at completion.

  • Prepare and review program reports, analyze project performance, manage change and scope variations, and ensure accurate tracking and reporting of costs and schedule performance.


AECOM rating

7.9

Company rating: 7.9 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

21st of 80 rated construction


Job description

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Program Controls Manager to support our Water Business Line and five-year, $3.9 billion Capital Improvement Program (CIP) to improve Chicago’s water services efforts in Chicago, Illinois.

In this role you will provide leadership to a Program Controls team within a large, complex water program with multi-billion dollars capital improvements. You will lead the team developing the budget and schedule of the Capital Improvement Plan as well as the cost management of the Program Management Office (PMO). You will be directing the team developing and maintaining the master schedule and acquiring, disbursing, tracking and reporting on the usage of funds. You will be preparing various program reports for the client delivery.

You will be responsible for managing, controlling, forecasting and reporting cost and schedule performance for projects throughout the organization. Services include setting up and managing project controls systems (including setup of work breakdown structure), capturing to-date progress and expenditure data, analyzing to-date performance data, forecasting at-completion performance data (EAC costs, hours), analyzing project risks (contingency management), managing change and incorporating scope variations into schedule and cost deliverables, and preparing associated reports.

Responsibilities and Competencies may include but are not limited to:

  • Assist Program Manager (PgM) in developing and managing program control delivery responsibilities; active collaboration with other program task leadership; and establishes and maintains client relationships.
  • Responsible to lead and manage sub-task managers in delivering program services including capital cost; program services cost; loan and grant funding; scheduling; and program progress/performance reporting.
  • Continually identify strategic program improvements in resources (staff capacity and skills); change management; standardized work processes; and technical tools and innovations. 
  • Continuously monitor program performance metrics achievements including client satisfaction with fulfillment of agreed scope of services, and overall financial performance of contract to budgets and plans.
  • Establish task-level key performance indicators, monitor performance against those indicators, and advise operational management on proposed corrective actions where issues within the task execution occur. 
  • Develop a delegation strategy by maintaining functional task teams to deliver the respective program services.  
  • Lead appropriate technology adoption, innovation and quality of task deliverables.
  • Overseeing and coordinating the resolution of issues and actions. 
  • Review task-level functions at set stage gates, conduct root cause analyses; and providing approval or corrective action. 
  • Demonstrated ability to effectively lead the project controls function on a large/complex project.
  • Possesses proven knowledge of scope control and change management.
  • Oversees the production and maintenance of accurate project schedules. Expert understanding of schedule resource loading and leveling.
  • Expertise in scheduling, critical path analysis, resource loading and leveling.
  • Demonstrated knowledge in using Project Management Information Systems and other applied technologies; ability in reviewing and assessing raw data that comes from project automated systems; and maximizing the resources to deliver Program Controls Manager responsibilities.
Qualifications

Minimum Qualifications

  • Bachelor's degree and 8+ years of relevant experience 

Preferred Qualifications

  • 15 years or more of relevant large program controls experience
  • 5 years of more of experience in managing other project controls professionals

Additional Information
  • All your information will be kept confidential according to EEO guidelines. 
  • Relocation is offered for this opportunity.
  • Sponsorship is not offered for this position now or in the future.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 


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