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Program Services Assistant Jobs in Boston, MA (NOW HIRING)

The Judge Rotenberg Center

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Student Services Administrative Assistant- Adult Services

Canton, MA · On-site

$21 - $22/hr

JRC is seeking a compassionate and organized Administrative Assistant to support students with Individualized Service Plans (ISPs) and Individualized Education Programs (IEPs) as they prepare for ...

Thom Child & Family Services

Program Assistant

Waltham, MA · On-site

$40K - $51K/yr

Thom Child & Family Services located in Waltham, MA is seeking a Program Assistant to join their team. We are looking for a salaried part-time 20 - 24 hours per week. Thom Child & Family Services ...

COMMUNITAS, INC.

Day Program Director

Wakefield, MA · On-site

$24.15/hr

... program services as well as effective and efficient communication across all agency departments. The Life Choices Director will assist in hiring, supervising, and training all Life Choices Staff ...

City of Newton

Program Assistant

Newton, MA · On-site

$52K - $70K/yr

Customer Service Support A key aspect of this role is providing excellent customer service by ... The Program Assistant assists older adults during activities to promote inclusion and engagement ...

City of Newton, Massachusetts

Program Assistant

Newton, MA · On-site

$41K - $52K/yr

A key aspect of this role is providing excellent customer service by greeting participants ... The Program Assistant assists older adults during activities to promote inclusion and engagement ...

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Program Services Assistant information

See Boston, MA salary details

$23.4K

$49.7K

$68.4K

How much do program services assistant jobs pay per year?

As of Sep 9, 2026, the average yearly pay for program services assistant in Boston, MA is $49,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $51,600.00 per year, depending on experience, location, and employer.

What is a program services assistant?

Program Services Assistants are administrative professionals who support the delivery and coordination of programs within organizations such as schools, government agencies, or nonprofits. Their responsibilities typically include managing program documentation, scheduling events, assisting with communications, and providing customer service to clients or participants. They play a key role in ensuring that program operations run smoothly and efficiently by handling logistical and clerical tasks. Program Services Assistants often work closely with program managers and other staff to support the achievement of program goals.

How does a program services assistant typically collaborate with program managers and other team members?

Program Services Assistants play a crucial support role by coordinating closely with program managers and various staff members to ensure smooth program operations. They often handle scheduling, document preparation, and communication between departments or with clients. Regular team meetings and shared project management tools are common, allowing assistants to stay updated on program developments and quickly address any administrative needs. This collaborative environment not only improves efficiency but also provides valuable exposure to the broader scope of program management.

What are the key skills and qualifications needed to thrive as a program services assistant, and why are they important?

To thrive as a Program Services Assistant, you need strong organizational skills, attention to detail, and experience with administrative or program support, often backed by an associate degree or relevant experience. Familiarity with office productivity software (such as Microsoft Office Suite), data entry systems, and sometimes client management databases is typically required. Excellent communication, teamwork, and problem-solving abilities help you manage tasks, interact with clients, and support program goals effectively. These skills ensure smooth program operations, efficient support to staff and participants, and the successful delivery of services.

What are the most commonly searched types of Program Services jobs in Boston, MA?

The most popular types of Program Services jobs in Boston, MA are:

What cities near Boston, MA are hiring for Program Services Assistant jobs?

Cities near Boston, MA with the most Program Services Assistant job openings:

Program Services Assistant jobs near you
Infographic showing various Program Services Assistant job openings in Boston, MA as of September 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,672 per year, or $23.9 per hour.

PRO Services Assistant Department Manager

Saugus, MA • On-site

Floor & Decor Holdings, Inc.
Building Materials and Garden Equipment Dealers • 5 - 10K employees
Learn more about Floor & Decor Holdings, Inc.external

$18.49 - $27.31/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Floor & Decor rating

6.7

Company rating: 6.7 out of 10

Based on 243 frontline employees who took The Breakroom Quiz

212th of 740 rated retailers

Job description

Pay Range
$18.49 - $27.31
Purpose
This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
Minimum Eligibility Requirements
  • High Scholl Diploma or GED
  • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Excellent communication skills (verbal & written)
  • Ability to multi-task and work in a fast-paced environment
Essential Functions
  • Act and work in a manner that is consistent with company's core values
  • Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
  • Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
  • Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
  • Complete all product specialist certification courses
  • Demonstrate a thorough understanding of merchandise and installation
  • Ensure the overall merchandising, pricing and organization of the department
  • Communicate standard operating procedure direction and changes to all associates in a timely manner
  • Complete the Industrial Truck (forklift) proficiency testing and certification
  • Communicate inventory needs to management
  • Direct and assist the processing of merchandise to the showroom floor
  • Validate all product placement and pricing within the department
  • Greet every customer in a helpful and courteous manner
  • Assist customers with product questions and selections
  • Process customers at check-out using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Present 'how-to' classes to customers
  • Follow established cash, check and charge card acceptance procedures
  • Answer the telephone according to accepted guidelines
  • Stock and tag merchandise displays as required
  • Create price tags and merchandise signs
Working Conditions (travel, hours, environment)
  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
  • Paid vacation and sick time for eligible associates
  • Paid holidays plus a personal holiday
  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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