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Program Operations Director Jobs in Chicago, IL (NOW HIRING)

The Salvation Army

Program Director

Chicago, IL

$72K/yr

Program Director LOCATION/DEPT: Adele and Robert Stern Red Shield Community Center PEOPLE MANAGER ... Program operational needs. * Purchasing, supply and equipment requirements. * Staffing needs.

AAR

Director, Global Warehouse Operations

Wood Dale, IL · On-site

Description The Warehouse Operations Director is responsible for the operational excellence of all ... Generous paid time off program * Professional development and career advancement opportunities ...

KESHET

Director of Adult Day Program

Highland Park, IL · On-site

$85K - $100K/yr

The Director of Adult Services is responsible for the overall leadership, administration, and ... This role oversees program operations, staff management and development, service delivery, and ...

Cushman & Wakefield

Operations Manager

Chicago, IL

Responsible for working with the MP and Regional Operations Director to achieve short-and-long-term ... Develop short- and long-range operating objectives, policies and programs * Ensure overall ...

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All JobsProgram Operations Director JobsProgram Operations Director Jobs in Chicago, IL

Program Operations Director information

See Chicago, IL salary details

$35K

$110.9K

$184.9K

How much do program operations director jobs pay per year?

As of Jun 30, 2026, the average yearly pay for program operations director in Chicago, IL is $110,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $139,600.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

What are popular job titles related to Program Operations Director jobs in Chicago, IL? For Program Operations Director jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Program Operations Director jobs in Chicago, IL look for? The top searched job categories for Program Operations Director jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Program Operations Director jobs? Cities near Chicago, IL with the most Program Operations Director job openings:
Program Operations Director jobs near you

Regional Director of Operations

Jaybird Senior Living

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Jaybird Senior Living rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Regional Director of Operations
The Regional Director of Operations provides leadership and oversight for multiple senior living communities, ensuring high-quality resident care, employee engagement, and strong financial performance. This role partners with Community Directors to optimize operations, grow occupancy, control costs, and foster a culture aligned with the company's mission and values.
What You'll Do:
  • Lead and mentor Community Directors and staff to deliver excellent resident and team experiences.
  • Oversee day-to-day operations, including staffing, training, regulatory compliance, and resident care.
  • Identify revenue opportunities, support marketing and sales initiatives, and monitor occupancy trends.
  • Assist with budget development, track financial performance, and ensure accountability.
  • Conduct site visits to ensure operational excellence, adherence to standards, and effective communication.
  • Provide field training on operational processes, sales, lead management, and business development.
  • Support incident investigations, compliance with state/federal regulations, and HIPAA requirements.
  • Travel regionally as needed; respond to emergent situations promptly.

What We're Looking For:
  • Bachelor's degree or equivalent experience in senior living operations.
  • 3-5 years managing senior living communities or similar facilities.
  • Strong leadership, communication, and organizational skills.
  • Proficiency in Microsoft Office and mobile operating systems.
  • Ability to analyze data, solve problems, and make strategic operational decisions.
The Perks That Matter:
  • Competitive salary and bonus opportunities
  • Health, dental, vision, disability, and life insurance
  • 401(k) with match
  • Paid time off and flexible hours
  • Employee assistance program and on-demand pay
  • Career growth in a fast-growing company
About Jaybird Senior Living
We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose.
Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind.
The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay.
We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.

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