Program Manager Two Jobs in Warrensburg, MO (NOW HIRING)

Job Title:Community Support Professional (CSP)
Department:Community Services
Reports To:Community Services Program Manager / Community Services Supervisor
Supervises:None
FLSA Status:Non-Exempt (Hourly)
Work Schedule:Full-time or Part-time; flexible schedule based on individual service needs
Location:Individuals' homes and community settings throughout Harrisonville, Holden, and surrounding communities
On-Call Requirement:No

Position Summary
The CommunitySupport Professional (CSP) is theprimary direct care provider forindividuals receiving CommunityServices through Abilities, LLC. DSPsprovide person-centered support throughPersonal Care Assistance (PCA),Community Networking, and SkillDevelopment services in accordance witheach individual's Person-CenteredService Plan (PCSP), Home andCommunity-Based Services (HCBS)requirements, Missouri Department ofMental Health (DMH) regulations, andAbilities, LLC policies.

CSPs promoteindependence, self-determination,community inclusion, and meaningfulparticipation while supportingindividuals in achieving their personalgoals. Services are provided inindividuals' homes and throughout thecommunity.

Position Purpose
TheCommunity Support Professional (CSP)exists to provide individualizedsupports that enable people withintellectual and developmentaldisabilities to live independently andparticipate fully in their communities.CSPs teach skills rather than performtasks for individuals whenever possibleand encourage informed choice,self-advocacy, and communityengagement.

Requirements & Qualifications

Minimum Qualifications
To be hired and remain employed, an individual must:

• Be at least 18 years of age.
• Possess a high school diploma or GED.
• Maintain a valid driver's license and insurable driving record.
• Maintain a reliable personal vehicle for transporting individuals receiving services.
• Maintain current automobile insurance meeting agency requirements.
• Pass all required background screenings.
• Pass a drug screen.
• Successfully complete all required training and certifications, including MANDT, Tools of Choice, CPR/First Aid, Level I Medication Aide (if required), and other agency-required training.

Physical & Environmental Requirements
CSPs must be able to:

• Lift up to 50 pounds independently and team lift heavier loads when necessary.
• Assist individuals with transfers and mobility.
• Bend, kneel, squat, climb stairs, and walk for extended periods.
• Safely operate a personal motor vehicle throughout the workday.
• Work indoors and outdoors in varying weather conditions.
• Perform approved physical intervention techniques when trained and necessary.

Technology & System Requirements
CSPs are required to utilize agency systems including:

• SetWorks for documentation and service notes
• WhenToWork for schedules
• BambooHR for employee self-service
• Gmail for agency communication
• Google Chat for departmental communication
• Other agency-approved software as assigned
  Employees are responsible for checking agency communications regularly.

Employee Expectations
CSPs are expected to:

• Demonstrate professionalism and ethical conduct.
• Follow all agency policies and procedures.
• Provide person-centered, trauma-informed supports.
• Accept coaching and supervision.
• Maintain confidentiality.
• Complete assigned responsibilities accurately and on time.
• Communicate concerns promptly using appropriate channels.
• Represent Abilities, LLC professionally within the community.

Core Responsibilities

1. Direct Support & Person-Centered Services
CSPs provide individualized supports that promote independence and community inclusion by:

• Assisting with activities of daily living as authorized.
• Teaching independent living skills.
• Supporting decision-making and self-advocacy.
• Encouraging independence instead of doing tasks for individuals.
• Respecting each person's rights, dignity, privacy, and choices.

2. Personal Care Assistance
CSPs may assist with:

• Personal hygiene
• Dressing and grooming
• Toileting
• Meal preparation
• Household tasks
• Mobility assistance
• Medication assistance as permitted by certification and agency policy

3. Community Networking & Integration
CSPs support individuals to:

• Participate in community activities.
• Develop friendships and natural supports.
• Volunteer.
• Attend recreational and educational activities.
• Utilize community resources.
• Build confidence participating independently in their community.
  Community participation should be meaningful and based on the individual's interests, goals, and preferences.

4. Skill Development
CSPs provide instruction and coaching in areas including:

• Cooking
• Cleaning
• Laundry
• Budgeting
• Shopping
• Public transportation
• Safety awareness
• Communication
• Social skills
• Time management
• Problem-solving
• Employment readiness

5. Documentation & Communication
CSPs are responsible for:

• Completing documentation in SetWorks before the end of each shift.
• Recording progress toward goals.
• Completing incident reports promptly.
• Maintaining accurate service records.
• Communicating important information to supervisors.
  Documentation is considered part of service delivery and is required for Medicaid compliance.

6. Transportation
CSPs are expected to:

• Safely transport individuals using their own vehicle.
• Maintain a clean and reliable vehicle.
• Carry current insurance and driver's license.
• Follow all traffic laws.
• Complete required mileage documentation.
• Assist individuals entering and exiting the vehicle safely.

Pay

• Starting range: $17.25 to $21.75 per hour, based on your experience
• Annual raises: a yearly performance review with a merit increase of up to 5%
• Mileage: authorized driving in your own vehicle during service is reimbursed at $0.72 per mile

Time off and holidays

• Paid time off: starts accruing your first week, up to about 100 hours a year at full-time and about 50 at part-time, available to use after day 61
• PTO cash-out: option to cash out up to 40 hours of PTO each year
• Holidays: any hours you work on a recognized holiday are paid at time and a half

Benefits for full-time employees
Full-time CSPs, averaging 30 or more hours a week, become eligible after 60 days, with coverage starting the first of the following month.

• Medical: coverage through an ICHRA, with Abilities contributing up to $500 a month toward employee-only coverage and up to $1,000 a month toward family coverage, increasing the longer you stay
• Direct Primary Care: membership-based primary care through Vitable, virtual, and Midwest Healthcare & Wellness in Warrensburg, in person, with unlimited visits and no copays or deductibles for covered everyday care
• Dental and vision: available
• Life and supplemental coverage: available through AFLAC