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Program Manager Research Operations Jobs in Chicopee, MA

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Program Manager Research Operations information

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$40.2K

$110K

$159.3K

How much do program manager research operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for program manager research operations in Chicopee, MA is $110,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,900.00 and $133,200.00 per year, depending on experience, location, and employer.

What is a program manager research operations?

Program Manager Research Operations are professionals who oversee and coordinate the administrative and operational aspects of research programs within organizations such as universities, corporations, or healthcare institutions. Their responsibilities typically include managing budgets, ensuring compliance with regulations, supporting research teams, and improving efficiency in research processes. They act as a bridge between researchers, administrative staff, and external partners to ensure projects run smoothly and meet organizational goals. Program Managers in Research Operations play a critical role in enabling scientific and academic research by providing strategic and logistical support.

What are the main challenges program managers in research operations typically face when coordinating cross-functional teams?

Program Managers in Research Operations often encounter challenges related to aligning diverse stakeholders, balancing multiple project timelines, and ensuring smooth communication between research, product, and operations teams. Successfully navigating these challenges requires strong organizational skills, adaptability, and the ability to manage competing priorities while maintaining research quality and compliance. Regularly facilitating meetings, setting clear expectations, and using project management tools help mitigate these challenges and ensure collaborative progress.

What are the key skills and qualifications needed to thrive as a program manager research operations, and why are they important?

To thrive as a Program Manager Research Operations, you need expertise in research administration, project management, and budget oversight, often supported by a relevant degree and experience in research environments. Familiarity with project management tools (e.g., Asana, MS Project), research compliance systems, and grant management platforms is typically essential. Strong leadership, organizational skills, and effective communication enable collaboration across multidisciplinary teams and stakeholders. These skills ensure efficient research operations, regulatory compliance, and successful project outcomes.

What is the difference between Program Manager Research Operations vs Research Coordinator?

AspectProgram Manager Research OperationsResearch Coordinator
CredentialsBachelor's or higher in related field, project management certifications often preferredBachelor's degree in a relevant field, research experience
Work EnvironmentOversees multiple projects, collaborates with teams, manages budgetsSupports research projects, handles data collection, assists with study logistics
Employer & IndustryResearch institutions, biotech, pharma, academiaResearch labs, clinical settings, academic institutions
Search & Comparison IntentUnderstanding managerial roles in research operationsDetails on research support roles and coordination tasks

The Program Manager Research Operations typically oversees multiple research projects, manages teams, and handles budgets, requiring project management skills. In contrast, a Research Coordinator focuses on supporting specific research studies, managing data collection, and logistical tasks. Both roles are essential in research environments but differ in scope and responsibilities.

What job categories do people searching Program Manager Research Operations jobs in Chicopee, MA look for?

The top searched job categories for Program Manager Research Operations jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Program Manager Research Operations jobs?

Cities near Chicopee, MA with the most Program Manager Research Operations job openings:

Infographic showing various Program Manager Research Operations job openings in Chicopee, MA as of June 2026, with employment types broken down into 68% Full Time, 28% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $110,048 per year, or $52.9 per hour.

Community Disaster Program Manager

The American National Red Cross

Springfield, MA • On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


American Red Cross rating

6.3

Company rating: 6.3 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

543rd of 786 rated non-profit organizations


Job description

## Community Disaster Program ManagerApplylocations: Springfield, MAtime type: Full timeposted on: Posted Todayjob requisition id: RC90031# Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.# ***By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?***## # **Join us—Where your Career is a Force for Good!****Job Description:*****WHY CHOOSE US?***Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.We are seeking a Community Disaster Program Manager for the American Red Cross Massachusetts Region based in Springfield, MA.***Must reside in one of these counties:*** **Hampden, Hampshire, Berkshire County*****WHAT YOU NEED TO KNOW (Job Overview):***As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.***WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):*****Empower Volunteers**: Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area**,** or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness.**Lead the Program:** Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.**Mission Capacity Building:** Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.**Engage Community:** Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.**Manage in a Matrix**: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.**Know Your Communities:** Act as the Red Cross disaster subject matter expert within assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.**Ready to Respond**: Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.***WHAT YOU NEED TO SUCCEED (Minimum Qualifications):**** Education: Bachelor's degree required, or equivalent combination of education and related experience required.* Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.* A current valid driver's license and good driving record is required.***REQUIRED SKILLS AND ABILITIES:**** Excellent interpersonal, verbal, and written communication skills.* Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.* Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.* Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.* Ability to work outside of regular duty hours including nights and weekends.***RESIDENCY REQUIREMENTS**** **Chapter-based positions:** Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.***PAY INFORMATION:****The salary range for this position is (Massachusetts): $66,220 - 69,780.**Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.*This position is not eligible for relocation assistance.***PHYSICAL REQUIREMENTS****The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.****DISCLAIMER:** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.****BENEFITS FOR YOU:***As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:* Medical, Dental Vision plans* Health Spending Accounts & Flexible Spending Accounts* PTO: Starting at 19 days a year; based on FLSA status and tenure* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays* 401K with 6% match* Paid Family Leave* Employee Assistance Program* Disability and Insurance: Short + Long Term* Service Awards and recognition #J-18808-Ljbffr

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About American Red Cross

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The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.​The American Red Cross is part of the world's largest volunteer network found in 187 countries.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Washington, DC, US