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Program Manager Research Operations Jobs in Chicopee, MA

Guidewire Inc

Residential Program Manager

Springfield, MA · On-site

$50K - $54K/yr

Oversee Daily Operations: Directly supervise, evaluate, and monitor every aspect of the residential program, ensuring its success. * Handle Emergencies: Respond swiftly to emergencies, acting as the ...

Attalon

Sr Principal Program Manager

Bloomfield, CT · On-site

$112K - $203K/yr

The Sr. Principal Program Manager will coordinate with engineering, operations, supply chain, and quality to guide a program from initial bid to the customer through completion. The program manager ...

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Program Manager Research Operations information

See Chicopee, MA salary details

$40.2K

$110K

$159.3K

How much do program manager research operations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for program manager research operations in Chicopee, MA is $110,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,900.00 and $133,200.00 per year, depending on experience, location, and employer.

What are Program Manager Research Operations?

Program Manager Research Operations are professionals who oversee and coordinate the administrative and operational aspects of research programs within organizations such as universities, corporations, or healthcare institutions. Their responsibilities typically include managing budgets, ensuring compliance with regulations, supporting research teams, and improving efficiency in research processes. They act as a bridge between researchers, administrative staff, and external partners to ensure projects run smoothly and meet organizational goals. Program Managers in Research Operations play a critical role in enabling scientific and academic research by providing strategic and logistical support.

What is the difference between Program Manager Research Operations vs Research Coordinator?

AspectProgram Manager Research OperationsResearch Coordinator
CredentialsBachelor's or higher in related field, project management certifications often preferredBachelor's degree in a relevant field, research experience
Work EnvironmentOversees multiple projects, collaborates with teams, manages budgetsSupports research projects, handles data collection, assists with study logistics
Employer & IndustryResearch institutions, biotech, pharma, academiaResearch labs, clinical settings, academic institutions
Search & Comparison IntentUnderstanding managerial roles in research operationsDetails on research support roles and coordination tasks

The Program Manager Research Operations typically oversees multiple research projects, manages teams, and handles budgets, requiring project management skills. In contrast, a Research Coordinator focuses on supporting specific research studies, managing data collection, and logistical tasks. Both roles are essential in research environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Program Manager Research Operations, and why are they important?

To thrive as a Program Manager Research Operations, you need expertise in research administration, project management, and budget oversight, often supported by a relevant degree and experience in research environments. Familiarity with project management tools (e.g., Asana, MS Project), research compliance systems, and grant management platforms is typically essential. Strong leadership, organizational skills, and effective communication enable collaboration across multidisciplinary teams and stakeholders. These skills ensure efficient research operations, regulatory compliance, and successful project outcomes.

What are the main challenges Program Managers in Research Operations typically face when coordinating cross-functional teams?

Program Managers in Research Operations often encounter challenges related to aligning diverse stakeholders, balancing multiple project timelines, and ensuring smooth communication between research, product, and operations teams. Successfully navigating these challenges requires strong organizational skills, adaptability, and the ability to manage competing priorities while maintaining research quality and compliance. Regularly facilitating meetings, setting clear expectations, and using project management tools help mitigate these challenges and ensure collaborative progress.
What cities near Chicopee, MA are hiring for Program Manager Research Operations jobs? Cities near Chicopee, MA with the most Program Manager Research Operations job openings:
Program Manager Research Operations jobs near you
Infographic showing various Program Manager Research Operations job openings in Chicopee, MA as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $110,048 per year, or $52.9 per hour.
Residential Program Manager

Residential Program Manager

Guidewire Inc

Springfield, MA • On-site

$50K - $54K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Are you passionate about making a real difference? Do you thrive in leadership roles where you can inspire others and manage operations seamlessly? Guidewire, Inc. is seeking a dedicated Residential Program Manager to oversee the daily operations of our residential programs. This is a full time (40 hour) exempt position in Springfield, MA. If you're ready to lead with purpose, collaborate with an amazing team, and support the individuals we serve, this role is for you!

What You'll Do:

As a Residential Program Manager, you will be at the heart of ensuring our programs run smoothly and effectively, while also leading and developing a strong, engaged team.

Program Support:
  • Oversee Daily Operations: Directly supervise, evaluate, and monitor every aspect of the residential program, ensuring its success.
  • Handle Emergencies: Respond swiftly to emergencies, acting as the primary leader during critical moments.
  • Ensure Goals Are Met: Take responsibility for making sure individual service goals (ISP/IAP/IEP) for those we support are achieved.
  • Manage Shifts: Ensure all shifts are covered according to the site profile, ensuring no gaps in support.
  • Be On-Call: Participate in a 24-hour on-call phone rotation, offering guidance during urgent situations.
Staff Development and Supervision:
  • Lead by Example: Supervise and mentor staff while reinforcing Positive Behavioral Supports (PBS) and agency values.
  • Recruit and Develop Talent: Interview, hire, and ensure new staff are thoroughly oriented, trained, and integrated into our culture.
  • Build Schedules: Create and oversee daily/weekly staff schedules and responsibilities to ensure smooth operations.
  • Provide Feedback: Regularly evaluate staff performance, offering constructive feedback, and recognizing great work based on data collection.
  • Evaluate and Grow Your Team: Complete performance evaluations on time and approve staff hours via ADP.
Operational Support:
  • Keep Things Running Smoothly: Ensure that the program maintains a preventative maintenance approach, including regular upkeep of agency vehicles and program spaces.
  • Safety First: Promote the health and safety of residents by maintaining a clean, safe environment that complies with all health and safety regulations.
  • Report Maintenance Needs: Work closely with the Facilities Director to ensure timely maintenance and repairs for both program sites and vehicles.
Administrative Duties:
  • Data Management: Ensure all PBS data is accurate, timely, and complete for review and use.
  • Compliance: Ensure all agency, DDS, DMH, DCF, MRC, and MAP standards are met consistently, with no exceptions.
  • Financial Accountability: Oversee program and individual finances, ensuring everything is properly accounted for and managed within budgetary parameters, including controlling overtime.
  • Policies and Procedures: Stay updated on and enforce all agency policies and procedures to ensure the program operates at its best.
Qualifications You’ll Bring:
  • Education/Experience: Bachelor’s degree or 4 years’ management experience in human services or a related field (preferred).
  • Passion for PBS: Willingness to learn and apply Positive Behavioral Supports to help us meet our program goals.
  • Residential Experience: Previous experience working with individuals with disabilities in residential settings (preferred).
  • Communication Skills: Strong written and verbal communication skills to effectively manage staff and operations.
  • Teamwork & Independence: Ability to work independently and collaborate as part of a team.
  • Tech-Savvy: Familiarity with Microsoft Office programs (Outlook, Word, Excel, PowerPoint).
  • Professionalism & Confidentiality: Demonstrated ability to maintain confidentiality and professionalism at all times.
  • Non-Profit Experience: Experience working for a non-profit organization is a plus!
Additional Requirements
  • Valid driver’s license and driving record that meets agency insurability and policy requirements 
  • Reliable transportation 
  • Ability to successfully pass CORI and fingerprint-based background checks 

Salary range: $50,349 – $54,020 annually, based on experience and qualifications

Site 619

Benefits:
  • Health, vision, dental & Life Insurance
  • Short-term & Long-Term disability insurance
  • 401 (K) retirement plan (with company contribution)
  • Competitive sick, personal and vacation time
  • 11 Paid Holidays 
  • Tuition Remission
  • Employee Assistance Program
  • Employee Discount Programs

Candidates who are fluent in American Sign Language (ASL) are encouraged to apply.

Guidewire, Inc. is an equal opportunity employer


Compensation details: 50349-54020 Yearly Salary


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