ZipRecruiter

Log In

1

Program Manager Process Improvement Jobs in Longmeadow, MA

Bancroft

Program Manager

Winsted, CT

$31.46 - $32.10/hr

... termination process. Interviews and screens applicants to identify qualified candidates ... Actively participates in the development and implementation of performance improvement systems for ...

Bancroft

Program Manager

Winsted, CT · On-site

$31.46 - $32.10/hr

... termination process. Interviews and screens applicants to identify qualified candidates ... Actively participates in the development and implementation of performance improvement systems for ...

Bancroft

Program Manager

Winsted, CT · On-site

$31.46 - $32.10/hr

... termination process. Interviews and screens applicants to identify qualified candidates ... Actively participates in the development and implementation of performance improvement systems for ...

HKA Enterprises

Program Manager

East Hartford, CT · On-site

We also execute infrastructure projects and business process improvements with a digital slant ... experience with Program Management oversight of DT software development or infrastructure ...

Pwc

SAP Program Manager- Manager

Hartford, CT

$99K - $232K/yr

... SAP Program Manager, you will lead and manage large-scale SAP implementation projects, working ... process improvement - Facilitating stakeholder engagement and communication to align project goals ...

Pratt & Whitney

CORE Program Manager

East Hartford, CT

$114K/yr

Lead CORE & Overall Continuous Improvement activities at the Turbine Module Center that drive ... As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend ...

Raytheon Technologies

CORE Program Manager

East Hartford, CT · On-site

$114K/yr

Lead CORE & Overall Continuous Improvement activities at the Turbine Module Center that drive ... As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend ...

Pwc

SAP Program Manager- Senior Manager

Hartford, CT

$124K - $280K/yr

... Program Manager - Senior Manager, you will lead large-scale SAP implementation projects ... process improvement and embracing change to optimize operational efficiency and achieve strategic ...

Edge Global

Program Manager Gen AI

Hartford, CT · On-site

Program Manager Gen AI Location: : Hartford CT (5 days in a week) Job type: Contract JD ... Improvement Identify opportunities for process improvements and efficiencies in AI project ...

previous pagenext page

Showing results 21-40

All JobsProgram Process Improvement JobsProgram Manager Process Improvement JobsProgram Manager Process Improvement Jobs in Longmeadow, MA

Program Manager Process Improvement information

See Longmeadow, MA salary details

$46.2K

$104.5K

$152.2K

How much do program manager process improvement jobs pay per year?

As of Sep 9, 2026, the average yearly pay for program manager process improvement in Longmeadow, MA is $104,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $123,300.00 per year, depending on experience, location, and employer.

What is a program manager process improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

How does a program manager process improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.

What are the key skills and qualifications needed to thrive as a program manager process improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

Program Manager Process Improvement jobs near you
Infographic showing various Program Manager Process Improvement job openings in Longmeadow, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $104,453 per year, or $50.2 per hour.

Director, Process Improvement & Operations Technology (hybrid schedule)

Hartford, CT • On-site

Eversource Energy
Utilities • 5 - 10K employees
Learn more about Eversource Energyexternal

Full-time

Posted 15 days ago

Eversource Energy rating

8.7

Company rating: 8.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

9th of 53 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
The Director of Process Improvement and Operations Technology is responsible for the strategic direction and oversight of operations technology, process improvement, and quality assurance/quality control (QAQC) within the Operations organization. This role involves overseeing the development and deployment of technology tools and systems to facilitate work completion and enhance technological capabilities; coordinating with various stakeholders including Electric/Gas Operations, Engineering, IT, Finance, Customer Care, Emergency Preparedness, etc. to align on business objectives and priorities for various initiatives and technology implementations; optimizing and memorializing operations processes and procedures; and implementing key performance indicators (KPIs) and QAQC measures to assess and improve operational performance and process adherence.
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
Essential Functions:
Technology Deployment:
  • Maximo, MWM, ARCOs & Future Systems: Oversees the development and deployment of operations technologies aimed at enhancing and facilitating efficient company work practices. Continuously evaluates emerging technologies and industry best practices to keep the organization at the forefront of innovation.
  • Maintaining and Management of Enterprise Systems & Configurations: Oversees the maintenance and configurations of various enterprise systems, including deployment of mobile devices, troubleshooting, system enhancements, standardization, etc.
  • Innovation and Optimization: Leads efforts to integrate new technologies and optimize existing systems to improve operational efficiency and effectiveness.
  • Managing and Prioritizing the OPS IT Portfolio: Collaborates with IT and OPS stakeholders to prioritize and manage the OPS IT Portfolio.

Process Improvement:
  • Stakeholder Collaboration: Collaborates with key stakeholders to prioritize, and execute initiatives that enhance work practices, processes, and procedures. Utilizes data-driven approaches to identify inefficiencies and implement solutions that improve productivity and reduce costs.
  • Process Map Repository Management: Oversees the management of the company's process map repository, ensuring all operations processes are documented, accessible, and continuously reviewed and updating by key stakeholders.
  • Support and Enable Innovation: Supports and enables innovation through various means including AI and other automation tools.

Performance Monitoring and Reporting:
  • KPIs and Metrics: Monitors key performance indicators (KPIs) and other metrics to assess the effectiveness of engineering and operations activities. Identifies emerging issues and trends, and develops strategic plans to address them, ensuring continuous improvement in operations.
  • Strategic Planning: Develops long-term strategies for performance improvement and aligns operational goals with the overall strategic objectives of the organization.

Quality Assurance and Quality Control (QAQC):
  • QAQC Protocols and Standards: Develops and implements QAQC protocols and standards to maintain high levels of quality and consistency. Directs comprehensive QAQC assessments to ensure that engineering and operations activities comply with company specifications, processes, and procedures.
  • Assessment and Improvement: Analyzes assessment results to identify areas for improvement and implements corrective actions as needed. Ensures QAQC processes are continuously reviewed and updated to reflect best practices and regulatory requirements.

Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
  • Demonstrated ability to collaborate with key stakeholders and effectively lead the development and implementation of small- and large-scale technology initiatives.
  • Proven ability to lead change and influence others in complex technology and/or process environments.
  • Thorough knowledge of and experience with deploying change management strategies (communications and training).
  • In-depth understanding of industry-leading performance measurement and QAQC methods.
  • Strong communication skills, with the ability to work effectively with all levels of the organization.
  • Comprehensive knowledge of electric power systems, components, and associated engineering, construction, testing, operating, and maintenance activities.
  • Familiarity with federal and state regulatory criteria and industry codes and standards pertaining to electric power systems.
  • Understanding of utility regulatory requirements and financial processes.

Education:
  • Bachelor's degree in Engineering, Business, or a related discipline.
  • Advanced degree or MBA is preferred.

Experience:
  • Minimum of 12 years' experience in the technical, operations, or engineering aspects of the electric utility industry, with a strong background in utility operations or engineering.

Licenses & Certifications:
  • None Required

Working Conditions:
  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $194,600-$216,300.
#LI-ES3
#corpajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$194,670.00-$216,300.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor

What Eversource Energy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply